Medical Transporter Temp to Permanent

About Our Organization: St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s employs more than 300 full and part-time staff. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, continues to grow. We are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace, one which exemplifies true respect and dignity. Position Overview: The Medical Transporter is responsible for transporting residential and foster care children to and from medical appointments while ensuring their safety and well-being. The individual hired will be responsible for communicating with medical professionals to facilitate the exchange of health information between the provider and St. Catherine’s Center for Children’s medical staff. The Medical Transporter is also responsible for accurately documenting their activities and any pertinent medical information into St. Catherine’s Center for Children’s electronic health record, AWARDS. This is a full-time temp to hire position; Hours are flexible, M-F, 8am-4pm Duties & Responsibilities include, but are not limited to: Transporting children to and from medical appointments. When transporting and accompanying children to medical appointments, provide a safe, secure and therapeutic environment. Responsible for entering and updating the child’s pertinent medical information in AWARDS and Connections as a result of facilitating a medical appointment. Coordinating follow up appointments with providers. Facilitate the exchange of information between St. Catherine’s medical staff and the provider. This includes being able to communicate orally with a variety of professionals in the community as well as provide written communication when necessary. Update emergency information for all clients on a regular basis. Assist with filing, documentation and additional office-related tasks as they relate to the clients we serve. Convey a professional demeanor, both in presentation and communication, with staff at St. Catherine’s and professionals in the community. Carry out other directives as directed by supervisor and/or Director of Nursing. Performance Standards: Performance in this position is considered satisfactory when the individual: Demonstrates sensitivity and compassion toward the children in care. Is able to effectively communicate the medical needs of the child to any healthcare professional. Has a prompt and regular attendance record. Communicates effectively with supervisory staff and other members of the medical treatment team. Has gleaned a working knowledge of agency policies and procedures. Uses Therapeutic Crisis Intervention (TCI) skills in accordance with agency policy and procedures. Presents as an appropriate role model for the children we serve (dress, language, etc.). Organizational Relationships: The Medical Transporter is under the direction and supervision of the Director of Nursing. As a representative of St. Catherine’s Center for Children, the individual is expected to interact with the community in a professional manner. Qualifications: High School diploma/ G.E.D. equivalent is required. Must have a Clean and Valid New York State Driver’s License; be actively licensed for at least one year and have the ability to meet criteria as outlined in the Policy for Agency Drivers. Our driver’s must be at least 21 years of age due to Insurance purposes. Must be comfortable transporting clients to appointments. Experience in the use of Therapeutic Crisis Intervention (TCI), with the ability to respond effectively and therapeutically in crisis situations. Previous experience working in a human services agency is a plus Excellent organization, planning and time management skills. Strong interpersonal skills, and the ability to build strong working relationships with regulatory bodies. Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices. Experience with AWARDS and NYS CONNECTIONS a plus Ability to remain composed and function well within a high-paced and, often stressful environment. Ability to handle sensitive, personal health information (PHI) with strict confidentiality. Ability to pass required pre-employment background checks, to include fingerprinting, is required. Essential Functions: Ability and conceptualizations necessary to embrace and work effectively within a therapeutic-based program. Outstanding communication and interpersonal skills; and exhibit empathy for those in need. The capacity to maintain a helping role and to intervene appropriately to assist in meeting service goals, while setting appropriate limits. Must possess excellent communication skills (written and verbal); outstanding interpersonal skills, and the ability to build strong working relationships with other agency staff and other regulatory bodies. Ability to function well in a high-paced and at times, stressful environment. Must have patience, flexibility and adaptability; be capable of exhibiting empathy for those in crisis. Value a nurturing family as the ideal environment for a person; and have confidence in the principle that people have the capacity to grow and change at their own pace and motivation. Ability to communicate with a wide range of people, including those who are culturally and socio-economically diverse, as well as people with various developmental and functional levels. Must have the ability to legally operate a motor vehicle, safely and effectively, and meet the criteria outlined in the Revised Policy for Agency Drivers. Have the ability to direct children in a structured environment. Have compassion for children in crisis situations. Able to converse fluently in English, as well as understand the written word. The capacity to help and intervene when necessary as well as perform agency approved physical interventions. Ability to work effectively in a shared decision-making model as a member of the Nursing Department team. Provide written documentation as required by St. Catherine’s Center for Children’s policies and procedures and as required by regulating agencies. Excellent organization, planning and time management skills to effectively perform the varied tasks of the position. Competence to remain composed and be able to perform well under crisis conditions, with the capacity to carry out Therapeutic Crisis Intervention (TCI) strategies. Follow St. Catherine’s Center for Children’s policies and procedures regarding clients’ protected health information (PHI). Ability to exercise ethical, independent judgment and discretion; handle sensitive data with strict confidentiality. Establish respectful relationships and have the ability to set appropriate limits with the children served. What We Offer*: Competitive Pay with an Excellent Benefits Package Health Insurance options*: Medical, Dental and Vision Generous Combined Leave Time and loads of PAID Holidays* $500 Employee Referral Bonus* Professional Development & Career Growth Opportunities We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program* Pension Plan with Aggressive Agency contribution* Life Insurance – Automatic Benefit, at no cost to you Paid Training* including TCI and CPR/AED/First Aid Certification Update courses, if role appropriate Tuition Reimbursement* Travel/ Mileage Reimbursement* Our Commitment to Diversity, Equity, Inclusion & Belonging The Comfort of a Business Casual Environment. *To qualify, certain conditions may apply EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks