Pharmacy Director

POSITION SUMMARY

The Pharmacy Director is responsible for overseeing pharmacy systems within PPGNY. This position plays a crucial role in ensuring compliance with PPFA Medical Standards and Guidelines and state and federal regulations. The Pharmacy Director is responsible for oversight of purchasing all medications, including controlled substances and 340B medications, and providing oversight of the inventory, storage, and dispensing processes for all medications. The Pharmacy Director provides subject matter expertise and ongoing consultative services to our clinical, health center operations, and compliance teams and works collaboratively across departments to assist in the development, implementation, and maintenance of pharmacy policies and all related standard operating procedures.

Essential Job Duties and Responsibilities

Regulatory Compliance

· Ensures all pharmacy practices align with federal, state, and local regulations

· Conducts purchasing and utilization audits at all PPGNY health centers to ensure the 340B program is compliant

· Monitors 340B regulations on an ongoing basis to ensure federal compliance and remain current on all updates to the 340B program

· Maintains PPGNY’s registration with 340B and acts as Authorized Official for the 340B program

· Ensures compliance with all pharmacy related grant deliverables

Quality Improvement

· Participates in the PPGNY RQM program and committee on an ongoing basis to maintain the highest standards of patient safety and care within pharmacy operations

· Conducts routine pharmacy inspections at all PPGNY health centers including mobile health units

· Collaborates across departments to develop corrective action plans pertaining to areas of deficiency identified on pharmacy audits.

· Addresses pharmacy related incident reports, completes root cause analysis, and provides staff training/education in collaboration with clinical, operations, and compliance leadership to implement systems level changes that ensure patient safety and regulatory compliance

Administrative

· Assists with the development and maintenance of 340B policies and procedures

· Oversees purchasing, receiving, handling, and dispensing of controlled substances

· Participates in the development, implementation, and maintenance of controlled substance policies and procedures

· Updates PPGNY’s Pharmacy Manual on an ongoing basis with policy and procedure updates

· Participates in Epic Core and works in collaboration with the Epic project manager on all medication related updates and maintenance needs in Epic, on an ongoing basis

· Provides clinical consultation and clarification to clinicians and nurses and participates in Medical Leadership team meetings, on an ongoing basis

· Maintains and updates PPGNY’s formulary in collaboration with medical, and operations leadership

· Identify and address pharmacy related concerns in a proactive and timely manner and complete follow up as necessary

Training

· Leads the training and education for PPGNY staff on all areas of pharmacy operations on an ongoing basis

Inventory Oversight/Medication Procurement

· Responsible for overseeing pharmacy inventory, including ordering, stocking, and maintaining records to ensure consistent supply of medications

· Ensures that PPGNY is maximizing participation in the 340B program and identifies any potential optimization opportunities on an ongoing basis

· Oversees controlled substance inventory including ordering, stocking, and maintaining records to ensure a consistent supply of medications and practices that align with PPFA and state regulations

· Communicates any supply chain issues with health center operations and medical leadership and provides expert recommendations on appropriate medication substitutions when needed

· Communicates recalls to clinical team and oversees handling of recalls to ensure recalled medications are removed from stock and collaborates with clinical and compliance leadership to ensure follow-up has occurred with patients when necessary

Other

· Assists Senior Director, Clinical Practice Operations with other duties as needed

· Completes all responsibilities according to established protocols, policies, and standard practices in the areas of ADA and regulatory compliance programs such as HIPAA

· Performs other educational and experience related duties as required

· Travels to health centers, including mobile units, across the affiliate on an as needed basis

Core Competencies

· A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice

· A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

· Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility

REQUIRED SKILLS/ABILITIES

Interpersonal

· Excellent customer service and communication skills

· Ability to remain focused and calm in stressful situations

· Excellent interpersonal and verbal skills

· Ability to develop and maintain effective, professional relationships with internal and external stakeholders

· Ability to work effectively as part of team

· Effective listening and problem-solving skills

· Able to think strategically about improving current or implementing new practices related to pharmacy

Technical

· Proficient in Microsoft Office Suite or similar software

· Familiarity with Microsoft Excel

· High degree of comfort with electronic health record, Epic (including Willow) preferred

Subject Matter Knowledge

· High degree of familiarity with federal, state, and local regulatory requirements pertaining to pharmacy services in a diagnostic and treatment center

· Familiarity with 340B program requirements

· Familiarity with the principles of process improvement

· Maintenance of professional growth and development through continuing education, including participation in conferences, workshops, and professional affiliations

Work Habits/Attributes

· Ability to work in a busy clinical environment

· Ability to effectively respond to time-sensitive patient care related questions

· Keen attention to detail

· Excellent organizational skills

· Outstanding time management skills, including the ability to work under deadline

· The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities

· Ability to exercise sound judgment and independent decision-making skills

· Ability to produce reliable, high-quality work with minimal direct supervision

· Ability to exercise discretion in the handling of confidential information

· Ability to demonstrate and document evidence-based clinical judgment

· Comfort making data-driven decisions

· Well-developed problem-solving and critical thinking skills

REQUIRED QUALIFICATIONS:

• PharmD or equivalent degree from an accredited school of pharmacy 5

• Valid New York State pharmacist license.

• Minimum of 5 years of experience in a clinical or community pharmacy setting, with a preference for experience in reproductive health or family planning services and pharmacy management experience

• Strong knowledge of New York State regulations related to pharmacy practice, particularly in the context of reproductive health and abortion services.

• Excellent communication skills, with the ability to provide compassionate and clear patient education.

• Ability to work effectively in a multidisciplinary team environment.

• Commitment to Planned Parenthood’s mission of providing high-quality, nonjudgmental sexual and reproductive health care.

PHYSICAL DEMANDS

• Requires sitting for long periods of time. Periodic standing, walking, bending. Requires lifting of up to 15 pounds. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Requires the ability to hear and to communicate orally with others.

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short- and Long-Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.