Director of Case Management

3 weeks ago

Green Valley, United States La Posada de Santa Fe Full time
Join Our Team as the Director of Posada Life at La Posada in Green Valley

Are you passionate about maximizing the well-being of seniors? La Posada, one of the nation’s premier retirement communities, located at the base of the beautiful Santa Rita Mountains in Green Valley, AZ, has been committed to this mission for over 30 years. We are currently seeking an exceptional Director of Posada Life to join our dedicated team.

Position Overview:

As the Director of Posada Life, you will lead a team of RN Navigators, Caregivers, and Social Service staff to enhance well-being and health management of campus residents and adult day services participants. Your will collaborate with these teams on assessments, planning, facilitation, and advocacy to meet each individual’s comprehensive health needs. You will play a key role in program development, performance improvement, and coordinating residents’ progress, ensuring that all efforts align with La Posada’s strategic goals. Additionally, you will provide direct services to residents and conduct off-campus assessments as needed.

Why Join the La Posada Care Management and Homecare Team?

  • Excellent work/life balance
  • Competitive pay
  • Generous Paid Time Off
  • 401(k) with company match
  • Comprehensive health insurance
  • Mileage incentive program for employees living over 15 miles away
  • Access to a beautiful campus with a free on-site fitness center
  • Discounts at Los Niños del Valle preschool
  • Discounted chef-prepared employee meals
  • A positive workplace culture with consistently high employee satisfaction
This person must have the following skills:
  • Communicates with the V P of Health Services and the Campus Care Coordination team (CCC) and the COO or CEO, regarding problems and issues related to care, well-being and health management of campus residents, and makes recommendations for improvement.
  • Promotes the La Posada mission; commitment to service excellence, values and ends; assists in developing department goals that support these and La Posada priorities.
  • Works with the Adult Day Service program to coordinate and executes nursing services.
  • Facilitates pre- and post-hospitalization follow-up contact, which may include the resident, family, physician, office staff and referral agencies.
  • Evaluates the appropriateness of the care setting, and screens for medical necessity and continued stay at level of care.
  • Recommends new programs to enhance resident care and well-being.
  • Monitors and facilitates the utilization of wellness data and resulting programs. Recommends and is a team leader for campus resident wellness initiative, and assists in development and implementation of resident/community wellness and education program.
  • Campus liaison with contracted health plans as advocate for campus residents and to ensure appropriate and best use of resources.
  • Assists residents in the safe transitioning to the next most appropriate level of care.
  • Supports the V P of health Services and COO in maintaining specific, measurable, attainable "big picture" goals. Reviews at least annually during planning and budgeting process, assisting with and creating, monitoring, and maintaining integrity of department budgets.
  • Responsible to assist in recruitment, training, developing, managing, and evaluating department staff.
  • Monitors resident satisfaction on a continual basis. Works with team to address specific dissatisfaction promptly.
  • Investigates and recommends new developments in caring for the elderly.
  • With respect for the dignity of each resident, coordinates the appropriate placement in the continuum, recognizing that sometimes safety considerations must take precedence.
  • Participates in and /or completes off campus assessments for prospective residents.
  • For any licensed activity being supervised, maintains awareness of and compliance with all regulatory and licensure requirements; maintains good working relationship with inspecting and regulating entities.
  • Assists in recruitment, training, supervision, and evaluation of RN Navigators and care staff
  • Maintains administrative records, quality management activities, personnel records and policies and procedures.
  • Serves as an internal resource and consultant to management, and staff about home services for Posada Life at Home program.
  • Maintains and updates policies and procedure manuals for department.
Skills and Abilities
  • Education: Bachelor, Diploma, or Associate Degree in Nursing from accredited institution or is an advanced degree nurse practitioner.
  • Experience: Minimum of 5 years of clinical experience, with 2 years of administrative, supervisory, or charge nurse experience including 2 years of home health or assisted living or nursing home experience.
  • Computer Skills: Basic computer literacy.
  • Certifications & Licenses: Registered Nurse with a current license in Arizona.
  • Other Requirements: Must be familiar with Private Duty guidelines for Home Health.


If you are ready to make a meaningful impact and be part of a team that values quality relationships, excellence in service and integrity, we would love to hear from you

*We strongly value diversity and believe in fostering an inclusive work environment where everyone feels respected, valued, and supported. We welcome individuals from all backgrounds and cultures to join our team. We embrace the unique perspectives and experiences that each person brings, as it enhances our creativity, teamwork, and overall success.*

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