Senior Patient Scheduler

3 weeks ago

Missoula, United States Providence St. Joseph Health Full time

Description The Senior Patient Scheduler is responsible for coordinating various complex Imaging and Medical procedures )i.e. Interventional, Nuclear Medicine, MRI, CT, Ultrasound, Mammography, etc., Anesthesia) by obtaining appropriate exam information, specialized equipment/resources and implant and current/historical medical information (ICD coding, medical history, including allergies and patient demographic profile). Complexity of this position is evidenced by the use of intermediate and complex medical terminology and precise scheduling protocols to ensure compliance. The Senior Patient Scheduler must obtain all critical information needed to correctly and efficiently schedule and process imaging procedures and must be able to work in a fast-paced, close-quarters, high call volume environment. Must have the ability to utilize multiple computer applications (electronic medical record, scheduling software, network drives, reporting systems and/or PACS) to schedule multiple exams within multiple departments and entities. Must obtain and manage all physician orders in a timely efficient manner. Responsible for coordinating care for patients in need of procedures such as CT ablations, Anesthesia cases and Condition and Non-conditional Cardiac Implanted Electronic Device (CEID) MRI cases. These types of cases require a higher level of care, which includes obtaining pertinent surgical and implant history, coordinating vendor reps and surgical services, obtaining approvals from mulitple involved partiies and more. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Patrick Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year Medical scheduling experience preferably in Diagnostic Imaging. 4 years Medical clerical experience. 1 year Demonstrated outstanding customer service experience. Preferred Qualifications: Coursework/Training: Course work in business or office practices Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. About the Team Providence has a long-standing tradition of caring for residents in western Montana since the Sisters of Providence arrived in the state in 1864. As one of Montana's largest health care providers, Providence works collaboratively across traditional boundaries to develop patient-centered practices that help make lifelong quality care accessible and affordable. Our award-winning and comprehensive medical centers include Providence St. Patrick Hospital in Missoula and Providence St. Joseph Medical Center, a critical access hospital in Polson. Our not-for-profit network of services also include physicians, more than 40 clinics, care centers, hospice and home health programs, and other diverse community services. Requsition ID: 330399 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Variable Career Track: Admin Support Department: 3500 RAD SUPPT SVCS Address: MT Missoula 500 W Broadway Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT Workplace Type: On-site Pay Range: $16.70 - $26.05 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

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