Intake Worker

4 weeks ago

Bronx, United States HELP USA Full time
Program: Franklin | 1122 Franklin Avenue, Bronx, NY 10456

Position Overview:

As an Intake Worker, you will be one of the first members of the team to interact with our new clients when they enter our shelter site, so it is critical that you are welcoming and supportive at a very difficult time in their lives. You will work as an integral member of the social services team.

Responsibilities will include:

  • Conducting intake assessments for all new clients, ensuring that all required paperwork is completed, and all required progress notes and other information are entered into DHS Cares system, accurately, and on a timely basis.
  • Familiarizing new clients with the site, ensuring that they understand the requirements of the facility.
  • Providing information and referral services to clients as needed and/or specified in their service plans.
  • Advocating for clients and assisting in navigation of the service delivery system to ensure receipt of entitlement services and other services as appropriate.
Requirements
  • High School Diploma or equivalent.
  • Capability to obtain and uphold First Aid/CPR certification.
  • Effective oral and written communication skills.
  • Excellent interviewing skills.
  • Excellent time management and organization skills.
  • Availability to provide coverage as needed.
  • Computer literacy, particularly with Microsoft applications.
  • Bilingual (English/Spanish) a plus.
We Have GREAT BENEFITS
  • Health insurance through Cigna, including dental and visionwith an optionthat covers entire family with minimal employee contribution.
  • Generous Paid Time Off
  • 401k with Company contribution even if employee doesn'tcontribute.
  • And More
Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest nonprofit homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facinghomelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.

Other details
  • Pay Type Hourly
  • Hiring Rate $17.10
  • Required Education High School


Apply Now

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