Public Area Attendant

2 days ago

Los Angeles, United States The Vanderbilt Full time

Job Description

We are looking for a Public Area Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper.

What you’ll do….

  • Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
  • Be responsible for the cleaning and servicing of all public areas, we want our guests to see a sparkling lobby every time they walk in
  • Empty trash in all public areas and clean public area restrooms
  • Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
  • Vacuum carpets where needed
  • Follow departmental policies, procedures and service standards
  • Attend all training sessions required
  • Report necessary maintenance items
  • Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper
  • Always maintain a positive and friendly attitude, even when working to find solutions to challenges
  • Undertake any other reasonable requests from management

What’s in it for you…

  • Become part of a team that’s very passionate about creating great hospitality experiences.
  • Competitive salary.
  • 19 days of paid time off and holidays plus a comprehensive insurance benefits package.
  • Food on us during your shift.
  • Enjoy a free night at The Hoxton when you first start with us.
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
  • Regular team get togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
  • Excellent discounts across The Hoxton and the global Ennismore family.

Qualifications:
Qualifications

What we’re looking for…

  • Previous housekeeping experience
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • You have the ability to lift, pull and push a moderate weight.
  • You are highly responsible & reliable
  • You like detail
  • You are able to work well under pressure in a fast-paced environment
  • You are able to focus attention on guest needs, remaining calm and courteous at all times
  • Individuals. You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
  • You’re not precious. We leave our egos at the door and help get things done
  • You’re up for doing things differently and trying (almost) everything once
  • If we got stuck in an elevator together, we’d have a good time and share a few laughs
  • You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

More about us….

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces.

The Hoxton, Downtown LA is an equal opportunity __ employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts.

This employer participates in E-verify

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