Desktop Engineer

5 months ago

New York, United States City of New York Full time
Company Description

Job Description

The City of New York Department of Sanitation's Bureau of Information Technology (BIT) is responsible for the data processing functions and operations of systems that provide operational, analytical, and managerial support functions, as well as IT resource management, for DSNY. Working closely with owner/client bureaus within the agency, BIT develops and implements both custom and packaged applications, and maintains the requisite technical infrastructure, using in-house project resources and hired consultants. We encourage innovation, creativity, and a think-outside-of-the-box attitude when solving complex problems and implementing new solutions.

BIT is seeking a Desktop Engineer, able to support and troubleshoot desktop support-related issues in a fast-paced, large public sector organization. In this role, the Desktop Engineer will work closely with the Desktop Operations Managers, and key IT management, to provide support for DSNY desktops and related equipment. This includes the responsibility of all procedures related to the identification, prioritization, and resolution of incidents, including the monitoring, tracking, and coordination of desktop-related tickets. The Desktop Engineer is also responsible for assisting the Desktop Managers in planning, designing, and analyzing the organization's Desktop infrastructure while ensuring high levels of availability.
Responsibilities include, but are not limited to:

-Thoroughly evaluate, validate, and create application packages, upgrades, and uninstalls using SCCM/MECM
-Test Application remediations in the development environment before sending them to production
-Work with appointed system & and application owners regarding application creation and testing
-Review and assess the risk associated with any new applications
-Feature and Security updates on Windows OS
-Design and maintain Windows OS images using MDT/SCCM/MECM
-Collaboration between server, network & and security teams to ensure efficient operation of the company's desktop computing environment.
-Create, submit, and obtain approvals for application deployment change control procedure
-Documents tech specifications for all new and updated application packages
-Experience with creating and updating SQL queries
-Experience and knowledge in building scripts with PowerShell and PS APP Deploy Toolkit
-Microsoft App-V Application Sequencing
-Task Sequence copy, edit, and create for automated OSD
-Windows 10 PS scripting for OSD task sequence deployment, with MDT and ADK integration for Windows OS
-Configure and recommend settings for GPOs in Active Directory to manage Windows OS endpoints
-Create and prepare devices with Windows OS Kiosk configuration
-Create self-contained OSD images for off-the-network machines
-Configure, manage and update Azure WVD images and hosts
-Manage and update OS driver sets to comply with security standards
-Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
-Provide reporting to senior management for application and security updates

Experience:
-Software review and application packaging
-Application packaging software - PS APP Deploy Toolkit
-Using System Center Configuration Manager SCCM/MECM
-Provide custom and canned reports using SCCM/MECM
-Creating deployment packages and custom applications in the SCCM/MECM enterprise environment
-Validating and executing packages within the SCCM/MECM environment
-Provide weekly activity reports describing activities accomplished
-Effectively communicate with customers, stakeholders, and technical specialists

Qualifications

1. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience, in mainframe computer, mid-range computer, LAN or WAN computer environments and or local desktop support; or"
2. An associate degree or 60 semester credits from an accredited college or university and three years of satisfactory, full-time experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and four years of satisfactory, full-time experience, as described in "1" above; or
4. Education and/or experience equivalent to "1", "2", or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college or university, for six months of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

  • Desktop Support Engineer

    2 weeks ago

    New York, New York, United States Mindlance Full time

    Job Title: Desktop Support EngineerEstimated Salary: $50,000 - $60,000 per yearWe are seeking a highly skilled Desktop Support Engineer to join our IT team at Mindlance. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for desktop computers, laptops, and mobile devices.Responsibilities:Provide technical...

  • Desktop Support Engineer

    2 weeks ago

    New York, New York, United States SourcePro Search, LLC Full time

    Job Title: Desktop Support EngineerWe are seeking an experienced Desktop Support Engineer to join our team at SourcePro Search, LLC. As a Desktop Support Engineer, you will be responsible for providing expert-level technical support to our users, troubleshooting desktop operating system, connectivity, and applications issues, and developing and implementing...

  • Desktop Services Engineer

    1 month ago

    New York, New York, United States ClifyX Full time

    Job Title: Desktop Services EngineerSalary Range: $70,000 - $100,000 per annum (dependent on experience)About ClifyXClifyX is a cutting-edge technology firm offering bespoke solutions to businesses worldwide.Job DescriptionWe are looking for a skilled Desktop Services Engineer to join our team in Manhattan, NY. As a Desktop Support/Field Support...

  • Desktop Support Engineer

    3 weeks ago

    New York, United States Hunter Bond Full time

    Desktop Support Engineer – ContractLocation: New York, NYRate: Up to $80 per hourDuration: 6 months minimum (with strong likelihood of extension)Onsite: 4 days per weekWe are seeking a highly skilled Desktop Support Engineer to join an elite macro trading organization in New York. This is a contract position offering an excellent hourly rate and the chance...

  • Desktop Support Engineer

    1 week ago

    New York, United States Hunter Bond Full time

    Desktop Support Engineer – ContractLocation: New York, NYRate: Up to $80 per hourDuration: 6 months minimum (with strong likelihood of extension)Onsite: 4 days per weekWe are seeking a highly skilled Desktop Support Engineer to join an elite macro trading organization in New York. This is a contract position offering an excellent hourly rate and the chance...

  • Desktop Hardware Engineer

    2 weeks ago

    New York, New York, United States Momentum Resource Solutions Full time

    About the RoleWe are looking for a highly skilled Desktop Hardware Engineer to join our team at Momentum Resource Solutions. In this role, you will be responsible for designing, building, and maintaining high-performance desktop computers.Estimated Salary: $70,000 - $90,000 per yearJob ResponsibilitiesDesign and build custom desktop computersInstall and...

  • Desktop Engineer

    3 weeks ago

    New Brunswick, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Desktop Engineer in Woodbridge, New Jersey. In this role, you will be responsible for the management, configuration, and support of our desktop and endpoint infrastructure, utilizing your expertise in Unified Endpoint Management (UEM) and proficiency in tools such as KACE,...

  • Desktop Support Engineer

    2 days ago

    New York, United States Dexter Technologies Full time

    Job DescriptionJob DescriptionDexter Technologies Inc. is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership...

  • Desktop Support Engineer

    2 weeks ago

    New York, New York, United States Blake Smith Staffing, LLC Full time

    About the PositionWe are seeking a highly skilled Desktop Support Engineer to join our team at Blake Smith Staffing, LLC in NYC. This is a full-time position with a competitive salary of $82,000 per annum.Responsibilities:Provide technical support for desktop hardware and software issues.Configure and troubleshoot computer hardware and software.Perform...

  • Virtual Desktop Engineer

    3 weeks ago

    New York, New York, United States Averity Full time

    Job SummaryWe are seeking a skilled Virtual Desktop Engineer to join our Information Services Department as an Infrastructure Specialist. In this role, you will be responsible for designing, implementing, and maintaining the firm's virtual desktop infrastructure.About UsAverity is a leading global law firm with a rich history of innovation and excellence in...

  • Remote Desktop Services Engineer

    2 days ago

    New York, New York, United States Saxon Global Full time

    Job Details: This is a full-time position, with a focus on supporting and maintaining our virtual desktop infrastructure. You will work closely with our IT team to identify and resolve technical issues, and provide expert guidance on the use of our virtual desktop platform.Benefits: In addition to a competitive salary, we offer a comprehensive benefits...

  • Desktop and Endpoint Engineering Manager

    2 months ago

    New York, United States SourcePro Search, LLC Full time

    We have a fantastic opportunity for a Desktop and Endpoint Engineering Manager with our top ranked global firm client. The ideal candidate is responsible for the management of the maintenance and support of all specifications, designs, assemblies and deployments related to the firm desktop images and application delivery platforms on both physical and...

  • Desktop Support Engineer

    4 weeks ago

    New York, United States SS&C Full time

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Desktop Support Engineer

    2 hours ago

    New York, United States Ahead Inc. Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...

  • Hunter Bond | Desktop Support Engineer

    2 weeks ago

    new york city, United States Hunter Bond Full time

    Desktop Support Engineer – ContractLocation: New York, NYRate: Up to $80 per hourDuration: 6 months minimum (with strong likelihood of extension)Onsite: 4 days per weekWe are seeking a highly skilled Desktop Support Engineer to join an elite macro trading organization in New York. This is a contract position offering an excellent hourly rate and the chance...

  • Virtual Desktop Architect

    3 weeks ago

    New York, New York, United States KPMG Full time

    Job Overview: We're seeking a skilled Virtual Desktop Infrastructure (VDI) Engineer to join our team. As a VDI Engineer, you will be responsible for designing, building, and deploying VDI environments, as well as providing technical leadership and expertise to ensure the success of our Virtual Desktop Infrastructure project.">Key Responsibilities:Design and...

  • Desktop Support Engineer

    4 months ago

    New York, United States ClifyX Full time

    Position Title: Desktop Support/Field SupportLocation: Manhattan, NY (Day 1 Onsite)Duration: 6+ MonthsJob Description:Hands on knowledge on Windows OS imaging, installation and configurationHas good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues.Support Skype for Business Operational issues such as...

  • Desktop Support Specialist

    2 weeks ago

    New York, New York, United States CyberTec Full time

    CyberTec's SCCM Engineer Position:This is a Hybrid position (remote and onsite in NYC) offering an open/competitive salary. As an SCCM Engineer, you will be responsible for maintaining, configuring, and supporting desktop technologies in a distributed environment. This includes upgrading the SCCM infrastructure to new hardware, improving SCCM performance,...

  • IT Desktop Support Specialist

    3 weeks ago

    New York, New York, United States Mondrian Alpha Full time

    We are looking for a skilled Desktop Support Engineer to join our team at Mondrian Alpha, a global leader in real estate investment trusts.In this role, you will play a critical part in supporting end users by managing desktop environments, deploying new software, and maintaining internal systems.Key responsibilities include:Providing top-notch desktop...

  • Desktop Support Engineer

    2 weeks ago

    New Bedford, Massachusetts, United States SouthCoast Health Full time

    ResponsibilitiesThe Desktop Support Engineer will be responsible for providing technical support to end users for various applications, devices, networking, operating systems, hardware/software, and installation configuration. The ideal candidate will have a strong understanding of Network technologies, DNS, AD, and MS Networking technologies, wireless,...