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Automotive Service Manager

2 months ago

Van Nuys, United States Sean's Auto Care Full time
Position: Automotive Service Manager

Location: Sean's Auto Care

Pay: As an Automotive Service Manager, you'll earn $120,000 per year and have the opportunity to earn a commission.

Work Environment:
  • Team-Oriented Atmosphere
  • State-of-the-Art Facilities
  • Professional Growth
  • Customer-Centric Approach
What We Offer:
  • Performance-based pay structure with competitive compensation
  • A supportive and collaborative work environment
  • Ongoing training and professional development
  • Medical Benefits to keep you and your family healthy
  • Retirement savings plan to help you plan for the future
  • Paid time off and holidays off to ensure a healthy work-life balance
  • Employee discounts on services and parts
  • Weekends off to enjoy time with friends and family
About Us: When Sean Blank founded Sean's Auto Care in 2012, he had one goal in mind: to provide reliable, trustworthy automotive service. Based in Van Nuys, our shop services vehicles throughout Los Angeles. We are a full-service garage that handles everything from oil changes to full-engine rebuilds. Our strong Christian values are the basis of our professional practices, which means we put people above profit and strive to make our business a safe haven for employees and customers alike.

We believe that a healthy work environment produces a superior customer experience. That's why we prioritize treating our employees with respect. We encourage open conversations and do our best to cultivate a positive, fun, and supportive culture. Our employees love working for us, and our competitive compensation and excellent benefits ensure that they have the resources they need to thrive outside of work as well.

Key Responsibilities for an Automotive Service Manager :
  • Greet customers with a friendly smile and assess their vehicle service needs
  • Provide accurate estimates and explain recommended services
  • Coordinate with technicians to ensure timely and efficient service
  • Maintain clear and open communication with customers throughout the service process
  • Manage customer inquiries and resolve any issues promptly
  • Uphold our high standards of customer satisfaction and service quality
Qualifications for an Automotive Service Manager:
  • Proven experience as a Service Advisor or Manager or in a similar customer-facing role
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Knowledge of automotive repair and maintenance
  • A customer-focused attitude and a commitment to excellence
Our Values
  • Integrity: We conduct business with honesty and transparency, earning our customers' trust with their vehicles.
  • Excellence: We strive for the highest quality service, constantly improving our skills and processes.
  • Customer Focus: Our customers are central to everything we do. We exceed expectations and build lasting relationships.
  • Teamwork: Collaboration is key. We support each other to achieve common goals.
  • Innovation: Embracing new technologies and methods ensures we stay ahead and deliver optimal solutions.
  • Community: We give back and make a positive impact through our services and initiatives.

Our Mission: Our mission is to provide exceptional automotive repair and maintenance services with a focus on quality, integrity, and customer satisfaction. At Sean's Auto Care, we run our business with higher standards, guided by Biblical principles. We believe in putting God first and people before profits. We treat everyone with respect and aim to create a safe, welcoming environment for both employees and customers. A positive workplace leads to great work and top-notch customer service

How to Apply: Are you a motivated and enthusiastic individual ready to make a big impact in a growing auto repair shop? Join us as our new Automotive Service Manager Our quick, mobile-friendly initial application takes just 3 minutes to complete