Ecommerce Marketplace Specialist

2 weeks ago


Wisconsin Rapids, United States Educated Solutions Corp Full time
Location
Remote, WI,WI

Description

ESC has an exciting opportunity for a Marketplace Specialist to support our premier ecommerce client's growing marketplace operations. The Marketplace Specialist assists with core functions in operating, maintaining and growing an e-commerce marketplace, including reviewing product content, seller onboarding and support, and troubleshooting.

ACCOUNTABILITIES

SELLER SUPPORT
  • Help manage the company's marketplace platform (Mirakl) for resolving errors, accepting items, and product upload errors
  • Act as the gatekeeper for potential products to be sold on the ecommerce site.
  • Educate sellers on using Mirakl for product uploads, updating price and inventory, and fulfillment
  • Answer questions from sellers about the business policies for the company's Marketplace


INTERNAL SUPPORT
  • Work with internal teams to setup approved products for sale on the ecommerce site
  • Work with cross-functional teams to execute improvements to grow and improve user experience
  • Assist with the return process for marketplace orders


QUALIFICATIONS REQUIRED
• Experience in digital, merchandising, or other relevant experience
• Organized and detail-oriented
• Problem solver with an analytical approach
• Great interpersonal skills

PREFERRED
• Bachelor's Degree
• Experienced in e-commerce marketplaces such as Amazon, Walmart, and eBay

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