Clinical Educator

4 weeks ago

Ann Arbor, United States Hospice of Michigan Full time
Job Summary: Responsible for coordinating and providing ongoing education in support of the mission of NorthStar Care Community. Assists to systematically analyze, assess, design, develop, implement, and evaluate evidence-based, customer-focused learning and performance projects, as well as coordinates, facilitates, and provides overall project management for research projects.

Essential Functions:
  • Actively participates in simulation education, including creating education simulations, pre-briefing, acting/role play, de-briefing and analyzing summative data.
  • Proactively assists in the design framework for education, orientation and training programs, technology updates/upgrades and revises current programs based on evidence-based research and practice findings.
  • Proactively assists in identifying learning and performance needs of NorthStar Care Community, including newly hired, current and leadership staff.
  • Ensures completion of clinical and EMR competencies for both newly hired and current staff based on discipline-specific job duties.
  • Acts as teacher and clinical resource consultant to all staff in need of in-service and/or ongoing education as well as external audiences.
  • Designs and develops learning tools, including training manuals and modules as well as job aids.
  • Collaborates with clinical leadership to provide ongoing education to current NorthStar Care Community staff.
  • Coordinates learning and performance technology projects, including planning, scheduling, monitoring, on-site coordination, documenting, tracking of activities.
  • Collaborates with clinical team to support device utilization and management.
  • Demonstrates emotional intelligence in decision making.
  • Supports a culture of innovation.
  • Maintains awareness of team shared responsibilities and project timelines and adjusts to changes in workload and schedules to support the entire education team.
  • Manages multiple projects, ensuring intended outcomes are achieved within specified timelines.
  • Uses various methods of evaluation as well as statistical and measurement tools.
  • Applies current research and theory to the practice setting.
  • Partners with academia, specialty organizations, and others to create and implement nursing roles for the future.
  • Adheres to the Nursing Professional Development (NPD) standards of practice.
  • Proactively participates in quality assurance processes/programs, especially as they relate to clinical education and optimal EMR functionality to achieve best patient care and documentation.
  • Responsible for coordinating, developing, implementing, and overseeing the orientation for newly hired clinicians and support staff including any virtual portion of orientation.
  • Maintains a positive working relationship with internal and external customers.
  • With directors and managers, provides consultative services to internal and external customers regarding learning and performance technology activities units and actively participates in team functions and meetings, when appropriate and/or requested.
  • Works collaboratively with NorthStar Care Community business segments and actively participates in team functions and meetings, when appropriate and/or requested.
  • Participates and facilitates the development of short and long-term program goals.
  • Demonstrates fiscal responsibility by considering budget implications for all learning, performance support and technology-based projects and programs.
  • Adjusts to changes in workload and schedules based on changing team priorities.
  • Actively participates in internal and external education, training, in-services, and other activities to promote personal and professional growth.
  • Designs strategies for internal and external marketing of NorthStar Institute's projects and programs.
  • Actively participates in activities that promote NorthStar Care Community's mission in the community.
  • Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements.
  • Adheres to the NorthStar standards to care for every person, every time, 100% of the time.
Qualifications:
  • Nursing License required, Bachelor's degree (BSN) preferred. Master's degree and certification in area of specialty desired.
  • Certified Hospice and Palliative Nurse (CHPN) certification required within two (2) years of hire.
  • Advanced knowledge and clinical expertise in hospice and palliative care required.
  • Knowledge of telehealth services desired.
  • Minimum five (5) years of experience within health care setting with three (3) years additional clinical, education, teaching, and/or research experience preferred.
  • Project management, technical writing, education, and performance technology experience required.
  • Demonstrated ability to organize, prioritize and manage teaching, learning, training, and human performance technology projects required.
  • Demonstrated understanding of regulatory/compliance issues and performance improvement process.
  • Demonstrated willingness to add to own professional growth.
  • Ability to travel as needed to NorthStar Care Community locations to assist with training, program rollout and instruction.
  • Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions.
  • Must have demonstrated ability to work cooperatively with and collaborate with others to achieve project outcomes.
  • Ability to effectively use technology in support of management and clinical operations.
  • Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information.
  • The physical demands of the position include: vision, effective speech, and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted.
  • Must have reliable transportation and willingness to travel and maintain the rigors of a busy schedule. Frequently works variable hours/days; activities and workload may require extended days.
  • Must demonstrate eligibility to work in the United States.

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