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Window and Door National Sales Trainer
3 months ago
The National Sales Trainer is responsible for supporting all aspects of recruiting, onboarding, training, and development of Factory Sales Representatives for NewSouth Window Solutions. The National Sales Trainer will work closely with Senior Leadership to meet or exceed established goals within the company. Focus areas will include meeting and/or exceeding recruiting and onboarding and training of new sales personnel, revenue and sales targets, quality customer experience metrics, etc.
What You'll Do
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Participate in the development, implementation, and delivery of coaching and training plans that support the corporate goals and objectives - utilizing the Company's proven selling system.
- Ensure Factory Sales Representatives meet or exceed established sales and quality KPIs.
- Support Market Presidents with in-field training and development of Factory Sales Representatives.
- Help identify individual Factory Sales Representative development opportunities, provide feedback and recommendations to Senior Leadership, and provide support towards closing identified developmental gaps.
- Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent sales process and customer experience.
- Conduct in-person group training sessions with Factory Sales Representatives on identified training opportunities
- Provide focused training on new technology platforms to improve efficiency, data integrity, and compliance
- Conduct ride-alongs with new and experienced Factory Sales Representatives for quality assurance and training purposes.
- When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
- Travel throughout assigned region(s) as requested and deemed needed.
- Performs other duties as assigned by supervisor.
EDUCATION and/or EXPERIENCE
- Bachelor's degree preferred
- 5 years of sales experience in the direct-to-consumer home services industry.
- 5 years of experience in training and coaching outside sales representatives in the direct to consumer home services industry.
- Ability to translate training documentation into real-world and practical applications.
- Experience managing conflict resolution and motivating others to perform at a high level.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment.
- Hold oneself accountable and responsible while being self-driven in accomplishing goals.
- Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
- Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of our organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to make sound decisions with limited supervision.
Ability to deal effectively with diverse types of people.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
- Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Must be able to lift 50lbs.
Ability to travel frequently, including overnight travel.
Who We Are
At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more - from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.
WHY WE'RE DIFFERENT
Every day we look for opportunities to grow and achieve greatness - together.
This isn't an "everyone for themselves" environment. Here, we look out for each other. We help each other. We prop each other up during challenging times.
Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us.
- Our collaborative group.
- Our understanding family.
- Our strong team.
WHAT WE OFFER
- Competitive compensation
- Career advancement opportunities
- Medical coverage
- Dental coverage
- Tuition reimbursement
- 401k matching
- Profit sharing
- Paid time off
- Volunteer time off
PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or
physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories.
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