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SOS CTI Case Manager
2 months ago
Adecco is currently assisting a local client recruiting for a CTI Case manager in Syracuse, NY. This Case Manager is a Temp to Hireopportunity, with a pay rate of $21.00 per hour For instant consideration for this Case Manager position, Apply Now
Shift:
Tuesday-Saturday 10:30am-7am (some flexibility)
The SOS CTI Care Manager's role will involve community outreach on the streets, coordinating members' needs before and after their move from street to home, enhancing their daily living skills, accompaniment to appointments, and advocating on their behalf when faced with discrimination or healthcare inequities. Member choice, harm reduction, non-coercion, flexibility, and person-centered care are essential elements of the SOS program model and should be front and center of the care delivered by the Care Manager. This position works with substantial independence in the field, with consultation available from Team Lead, as needed.
Duties & Responsibilities:
-Persistent and assertive outreach and engagement using strength-based approaches beginning either at known hang-outs or hot spots within the local communities or during an inpatient hospital admission or emergency department visit.
-Continuously assess the health and social needs of participants through SOS's conversational and observational assessments and formalized risk assessment tools for those identified as being at high risk.
-Participate in hospital discharge planning meetings to identify the best community resources for returning members.
-Assist with appointment navigation including accompaniment to appointments, transportation training, reengagement in community care, and addressing barriers to care.
-Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing, and other social needs of the member within the community.
-Obtain historical and collateral information from multiple sources to support members behavioral and physical health needs.
-Monitor, evaluate, and record participants progress with respect to care plan goals.
-Adheres to Monroe Plan professional boundaries and protocols.
-Adhere to program documentation requirements in the Electronic Health Record.
-Work in collaboration with the regional partners to identify available housing and to support participants through the process. Tasks may include applying for housing, prepping for interviews, follow up with housing providers, and assistance with moving in (day of move) and with obtaining housing supplies and learning about the neighborhood.
-Participate in hospital discharge planning meetings to identify the best community resources for returning members.
-Once housed, work with members and their housing providers to resolve clinical issues that are impacting the member's ability to manage and retain supportive housing.
-Foster relationships with community providers to ensure that members are connected with appropriate services as they transition back into the community. Document a Person-Centered Care Plan, in collaboration with the client and providers.
-Collect and report data, as required and work with team leader and other SOS staff to use data to inform future care delivery.
-Provide program information to members and providers, and other organizations as requested to introduce and support program participation.
-Contributes to team effort by accomplishing
Knowledge, Skills, & Abilities Needed to Perform Effectively in this Position
-Strong oral and written communication skills.
-Detail-oriented and organized; must have exceptional time management skills.
-Knowledge of homeless resources, shelter systems and transportation systems.
-Knowledge of counseling principles and methods for mental illness and substance use disorders.
-Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff.
-Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients.
-Ability to prepare accurate and timely reports.
-Demonstrates ability to respect individual/family diversity and maintain confidentiality.
-Demonstrates ability to work as a team member.
-Computer literate. Must be able to pass computer documentation competency testing for all software platforms used within the program.
-Presents in a professional and articulate manner that supports the development of a therapeutic relationship with the member and community providers.
-Provide feedback to providers regarding the progress made and barriers encountered by their members.
-Demonstrates listening skills to support member engagement and development of a person-centered plan of care.
-Passion for the mission and vision of the organization.
Additional Requirements
-Valid NYS Driver's License in compliance with company policy.
-Must follow CDC guidelines regarding Covid-19, including but not limited to, wearing a mask when working.
-Full vaccination against Covid-19, including Booster (when eligible) is strongly encouraged.
Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit:
Pay Details: $21.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to />
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
