Desktop Support Engineer
2 weeks ago
Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions
creating and tracking incidents via service now
hardware ordering - responsible for receiving and delivering hardware.
coordinating new hires/interns/coops - working closely with TBM
RMA requests with various vendors
hardware inventory\stock
project coordinating, record keeping of deployments, hardware\software rollouts
desktop support with front-office and back-office staff
collaborate with large diverse teams
workstation moves, adds and changes
Highly motivated, energetic with great communication skills
Ability to handle multiple calls/tasks in fast paced environment
Regular working hours vary between 6:30am - 6:00pm EST
Knowledge of computer hardware, including laptops, desktops and mobile devices and Trading desktop applications
Strong understanding of Microsoft Windows 10 and O365 suite
Knowledge of virtualization technologies, especially Citrix, RAS and RAPs
ITIL knowledge is a plus.
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Desktop Support Engineer
5 days ago
Boston, United States Syntricate Technologies Full timeRequired: Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions creating and tracking incidents via service now hardware ordering - responsible for receiving and delivering hardware. coordinating new hires/interns/coops - working closely with TBM RMA requests with various vendors hardware...
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Desktop Support Engineer
4 days ago
Boston, United States Nscglobal Full timeOverview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial...
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Desktop Support Engineer
5 days ago
Boston, United States Nscglobal Full timeOverview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial...
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Sr. Desktop Engineer
5 days ago
Boston, United States Spyglass Partners LLC Full timeSr. Desktop EngineerHybrid role - 3 days onsite / 2 days remote - Boston, MA.3-6 month + contract (possibility of extending or converting FTE)Must have 5+ years experience as a Desktop Engineer (not desktop support)Other Core Skills: Strong desktop virtualization experience (VDI trails, VxRail, VMware, Azure)Experience with multiple desktop...
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Desktop Engineer
5 days ago
Boston, United States CERES Group Full timeWe are entering a stage of very rapid growth, our customer base includes some of the best-known brand names in the world, and we are adding more all the time. The right person in this role will allow us to grow even faster and delight even more customers, so if you are up for a challenge and want to make a difference, we have the job for you. Desktop...
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Desktop Engineer
1 month ago
Boston, United States CERES Group Full timeWe are entering a stage of very rapid growth, our customer base includes some of the best-known brand names in the world, and we are adding more all the time. The right person in this role will allow us to grow even faster and delight even more customers, so if you are up for a challenge and want to make a difference, we have the job for you. Desktop...
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Desktop Support Administrator
1 week ago
Boston, United States Realign LLC Full time**Job Type: Contract**: **Job Category: IT**: Job Title: Desktop Support Administrator Job Summary: Responsibilities and Duties: - Install, configure, and maintain desktop systems and software - Troubleshoot hardware and software issues - Provide technical support to end-users in person, over the phone, and via remote desktop - Set up and maintain user...
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Desktop Support Technician
7 days ago
Boston, United States TEKsystems Full timeJob Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and resolution of complex desktop computer,...
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Desktop Support Technician
4 days ago
Boston, United States TEKsystems Full timeJob Description Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and resolution of complex desktop computer,...
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L2 Desktop Support Engineer
6 days ago
Boston, United States NSC Global Full timePosition Description:Field incoming help requests from end users via both telephone and work orders in a courteous manner.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Build rapport and elicit problem details from help desk customers.Prioritize and schedule...
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L2 Desktop Support Engineer
3 days ago
Boston, United States NSC Global Full timePosition Description:Field incoming help requests from end users via both telephone and work orders in a courteous manner.Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Build rapport and elicit problem details from help desk customers.Prioritize and schedule...
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Desktop Support Analyst
3 weeks ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
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Desktop Support Analyst
3 weeks ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
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Desktop Support Analyst
3 weeks ago
Boston, United States Planet Technology Full timeNO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLYDesktop Analyst* Hands-on, in-person support assisting with troubleshooting – must be able to work independently* Will be supporting 650 users – they do operate on a hybrid model, so there will be 300-400 employees in the office at any given time* Primarily PC’s but may have to help a few standalone...
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Desktop Support Technician
1 month ago
Boston, United States F2Onsite Full timeJob DescriptionJob DescriptionHelp Desk/Desktop Support Technician - Boston, MA - Temp to Perm Opportunity Monday-Friday – 40 hours per week 4 month temp to perm opportunityOn call rotation Qualifications and Education Requirements2 years+ experience as a help desk technician or other customer support role as well as working in a Windows/Mac...
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Desktop Support
2 days ago
Boston, United States Planet Professional Full timeJob DescriptionJob DescriptionClient: Commonwealth of MassachusettsPosition: Desktop SupportDuration: 2 weeksLocation: Boston, MA Hiring Manager notes:COVID-19 VaccinatedUS Citizen, Green Card, OPT Candidate, etc. – PLEASE PROVIDE IN NOTES.Intermediate Experience with Microsoft ExcelPrevious data entry experienceExperience with performing quality checks...
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Desktop Support Specialist
2 weeks ago
Boston, United States Stefanini Full timeStefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: / email: for faster processing! The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and...
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Desktop Support Technician
1 week ago
Boston, United States Ask Staffing Full timeBusiness Unit: Infra POC: Ajit Augustine Client: HCL Job Title : Desktop Support Technician Location : Boston, MA (Onsite from day one) Duration : 6 months contract BR: $30/hr PR: $20-22/hr on W2 JOB DESCRIPTION Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will...
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Desktop Support
6 days ago
Boston, Massachusetts, United States Cognizant Full timeDescriptionJob titleCOGNIZANT IS LOOKING FOR Deskside Support EngineerExperience2-4 yearsJob LocationBoston, MARoles & ResponsibilitiesProvide Install Move Add Change (IMAC), Break-Fix and end user support activities as required.Stage Build and Image systems with standard client image.Complete special projects as requested by Customer.Provides technical...
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Desktop Support Specialist
3 weeks ago
Boston, United States Franklin Fitch Full timeDesktop Analyst| Boston | $75,000 | Law & Professional ServicesAre you looking to join a leading global US Law firm undergoing a digital renovation?Are you hoping to find a role with crystal clear progression pathways?You will be working with an established client, undergoing expansion with a new state-of-the-art office about to open, meaning great potential...