Onsite Help Desk Support Analyst

2 weeks ago


New York, United States TTI of USA, Inc. Full time
  • Onsite Help Desk Support Analyst provides support to all IT-related activities and initiatives, including guidance, assistance, coordination and follow-up on IT problems and ensures resolution.
  • Provides guidance, assistance, coordination and follow-up on problems and ensures resolution.
  • Provides support to a specific group of customers on applications, infrastructure and technology related activities for small projects. Works with application developers and operations to support production applications and customer-specific operations.
  • Trains customers on new products, applications and platforms.
  • Contributes to the achievement of team objectives.
  • Bachelor's degree in a related discipline or equivalent work experience required.
  • Experience in technical and customer-support required, experience in the securities or financial services industry is a plus.

Additional:
  • Duration: 12 month contract opportunity
  • Location: 100% onsite position located in Downtown Manhattan
  • Rate Range: $30-35/hr. W2 (based on experience)


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