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Retail Customer Service Representative

4 months ago

Bountiful, United States AlphaGraphics Bountiful Full time

Customer Service Representative We are looking for anambitious and experienced customer service representative to work full time at our center.If you thrive in a fast paced environment where every day brings a new challenge, AlphaGraphics of Bountiful could be the fit for you We are a locally owned printing, marketing, and visual communications company and weare looking for an enthusiastic team player to join our team. Responsibilities: Assist with the development and maintenance of client relationships Be knowledgeable of all products and services offered Have a full understanding of pricing and be able to create and follow up on printing, signage, and marketing materialsestimates Communicate with production team and customers on a regular basis Review customerfiles to ensure production quality and accuracy Be highly responsive to customer inquiries Understand and consult with customerson internet and print marketing solutions Strategize with customersby listening, interpreting their needs, and advising on solutions Communicate courteously with customersthough email, over the phone, and in person Assist customerswith the resolution of any problems that may arise Understand and operate majority of equipment used in the center Qualifications Excellent written and verbal communication skills Ability to problem solve and be solutions oriented Highly detailed with strong organizational and time management skills Understanding of basic computer software The ability to learn new software quickly Professional customer service demeanor Highly responsive to customer needs Ability to create and maintain customer relationships Ability to coordinate multiple schedules 2-3 years facing customer service experience required High School diploma or GED required, college education in Marketing, Communications or Business preferred High Value Retail Clients Responsibilities: * Retail Customer Service Qualifications: * Must Have Retail Customer Service Experience