Internal Communications Manager

2 weeks ago

Columbus, United States Bath & Body Works Full time

Internal Communications Manager Brand: Bath & Body Works Location: Columbus, OH, US Location Type: Hybrid Job ID: 04B36 Job Area: Marketing Employment type: Full-time Description At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. Summary The Associate Communications Manager role (Internal Communications) serves as a conduit to a network of leaders and internal partners to help develop and deploy communication strategies and tactics that align with our brand and culture. This individual provides ongoing strategic counsel, message hierarchies, and serves as a change catalyst and campaign manager for business priorities with a variety of associate audiences in home office, field and distribution centers. Responsibilities Strategy Serves as communications strategist for two-way communication program that builds associate understanding of business goals and strategies and how associates support achievement of those strategic goals. Develops message framework and communication approach to support business agenda and specific, high-profile and complex initiatives. Creates measurement strategies that allow consistent and timely monitoring of associate understanding and attitudes to identify and address gaps. Counsel Advises partners on communications and change management issues, including organizational sensitivities and nuances. Helps develop communication skills of partners, providing communication tools, templates and training to better enable managers to be chief communicators. Content/Execution Translates strategies into action plans to inform, align and engage associates with regard to business priorities and culture shaping. Aligns messages and themes to message framework. Writes and edits messages and materials with clarity of purpose and intent, and provides feedback to others related to optimal substance, usage and style. Demonstrates ability to translate messages for a variety of audiences Manages project timelines, logistics and execution. Develops new and enhances existing processes and communication vehicles – publications, video, surveys, Intranet, executive presentations, etc. – to increase their effectiveness and impact. Qualifications 5-8 years of experience with all aspects of internal communications, including speechwriting, presentation development, organizational announcements, crisis communications, and creating engaging and dynamic communication vehicles. Experience in engaging associates in and communicating about health and wellness benefits a plus. Embodies and role models our values and helps actively shape and support a healthy, brand-right culture Strategic thinker with exceptional written and verbal communication skills Demonstrated ability in coaching leaders and partners regarding all aspects of communication and associate engagement Excellent team orientation and partnering skills across functions Understands the brand ethos and aligns communication and engagement strategies accordingly In-house experience preferred Experience with stores organization preferred Education Bachelor’s degree in journalism, communications or equivalent experience required Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.

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