Technical Data Analyst 1

4 weeks ago


Warren, United States Experis Full time
Job title - Technical Data Analyst
Work type - Onsite from Warren MI 48093.
Contract on W2 for a duration of 12+ months (Possibility for extension)
Pay budget - $25 - $29.25


Required
• Competence with typical office computer applications, e.g., Microsoft Word, PowerPoint, Excel, Outlook
• Strong written and oral communication skills
• Excellent interpersonal skills and ability to resolve conflict
• Self-motivation with limited supervision
• Ability to work in a warehouse environment

Preferred
• 2-year associate's degree
• Automotive knowledge
• Experience working in an independent/dealership service or parts department
• Experience in creating documentation for a professional/technical audience
• Experience with hazmat regulations and Department of Transportation 49 CFR

Job Responsibilities:
• Review existing summary reports of non-compliance issues for possible action.
• Complete documentation regarding non-compliance using provided PowerPoint templates for formal field/dealer feedback.
• When needed, take appropriate action to address the non-compliance.
• Ensure evidence supports actions taken.
• Interface directly with the dealer, field staff, and the WPC team.

Specific Responsibilities:
• Identify non-compliance concerns using existing reports (i.e., hazmat, improper packaging, incorrect parts).
• Respond to requests from the WPC team to document a concern with when non-compliance is observed.
• Document non-compliance in provided PowerPoint templates for a professional/technical audience.
• Provide field staff/dealer with formal feedback using provided PowerPoint templates to substantiate the concern.
• Communicate verbally and in writing with the dealers, when required.
• Act as site representative for dealer inquiries regarding feedbacks, including hazmat, improper packaging, and return of incorrect parts. Respond respectfully.
• Take appropriate action to address the non-compliance issues, when needed.
• Monitor weekly/monthly reporting to identify trends.
• Work with the internal customer to identify actions required to achieve the desired results.
• Ensure accurate and proper reporting to leadership.
• Support meetings as required.

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