Field Service Engineer

1 week ago

Germantown, United States Enercon Industries Full time
Job Details Job Location Germantown Plant - Germantown, WI   Description

Position Summary

Exceptional opportunity for an engineer (or technician) looking to join an equipment technology leader in the packaging & converting industries. Our family-owned company is celebrating its 50th year in business & our employees enjoy a brand new corporate headquarters, a friendly work environment, financial stability and generous profit sharing and bonus programs. In this role you'll use your technical, problem solving and communication skills to help some of the biggest packaging & converting manufacturers in the world. In this critical role you'll travel to customer facilities to provide technical assistance, application guidance and instructional insights to help them optimize their operations. If you're interested in joining a market leader that prides itself on its employees and products, and want to work a traveling service role that gets you home for the weekends, apply now

Responsibilities

  • Field Service
    • Professional interaction with the customer related to Enercon Industries.
    • Preparation prior to arriving at the customer location to increase the likelihood of success during the visit.
    • Perform start-up assistance at customer sites. Ensure Enercon guidelines are followed during installation and communicate deficiencies found and the corrective action required.
    • Diligent adherence to safety protocols while on customer premises.
    • Independent travel to customer location by most affordable and expedient method possible.
    • Thorough documentation of issues related to Enercon equipment resulting in the need for a technical visit.
    • Thorough documentation of situations observed that may result in further technical issues at the customer location related to Enercon equipment.
    • Proactively suggest spare parts to increase the UPTIME of the Enercon equipment at customer site.
    • Prepare field service reports, service billing worksheets, and expense reports, and promptly submits them to the Service Manager upon job completion.
  • Technical Support
    • Provide machine specific technical support via phone, email, and text when not traveling for Enercon service to both internal and external customers.
    • Provide training to new Enercon staff within the test/repair/service departments, and serves as technical resource for members of the sales department and lab technicians.
  • After Hours Support
    • Provide after hours support via cell phone and email on a rotational basis to help fulfill Enercon's 24/7 service program coverage.
    • Willingness and ability to perform duties after-hours, weekends, and holidays to meet customer needs.
  • Test
    • Provide production floor support on a rotational schedule in testing Enercon machines after assembly to assure they meet our standards before shipping. Testing can involve final assembly and packaging. Most often will include electrical testing and verification of the machine.
    • Basic knowledge of equipment used for production and general manufacturing and has the ability to work safely with and around high voltage and high power equipment.
    • Ability to utilize test equipment such as oscilloscopes, multimeters, current probes, and demonstrates a thorough understanding of mechanical and electrical schematics and diagrams.
  • Repair
    • Perform routine inspections, maintenance, and upgrades in the Test/Repair department and laboratories to maximize efficiency and minimize issues.
    • Provide production floor support on a rotational schedule in the evaluation of customer machines sent to Enercon for repair of various issues. Involves testing and documenting findings and communicating findings to the department lead for proper quote generation to the customer for repair.
  • Troubleshooting/Support Document Development
    • Thoroughly document repair solutions found in Field, Test Areas, and phone calls to develop online library. Regularly upload solutions to online library.
  • Travel
    • Domestic and international travel regularly: Approximately 50% - 70% of the time, at late notice.
    • Able to travel internationally and possess a valid passport, driver's license, current automobile insurance



Qualifications

Basic Qualifications

  • A bachelor's degree (B.S.) in Electrical Engineering OR
  • An Associate of Applied Science Degree (A.S.) in Electro-mechanical technology, Electrical Engineering Technology or Manufacturing Engineering technology.
  • Experience as a field service technician or engineer preferred.
  • Basic knowledge of equipment used for production and general manufacturing, and the ability to work safely with high-voltage and high-power equipment.
  • Ability to utilize test equipment such as oscilloscopes, multimeters, and current probes.
  • Thorough understanding of mechanical and electrical schematics/diagrams.
  • Strong written and verbal communication skills with the ability to work efficiently to meet deadlines.
  • Physical ability to work in a factory setting and lift up to 50 pounds.
  • Willingness and ability to work after-hours, weekends, and holidays to meet customer needs.
  • Valid driver's license and willingness and ability to travel (approx. 50% - 70%) required; a valid passport or ability to acquire a valid passport preferred

  • Field Service Engineer

    4 months ago

    Germantown, United States Veterans Prime, Inc. Full time

    Overview We are an engineering house, a toolmaker, a blow molder, an injection molder, and a custom machine builder all under one company. The Field Service will provide on-site machine installation, troubleshooting, repair and training for our domestic and international customers. It is expected that the Field Service Engineer will exceed our customer's...

  • Reliable Field Service Engineer

    1 week ago

    Germantown, Wisconsin, United States Enercon Industries Full time

    Field Service Engineer for Enercon IndustriesA career opportunity for a skilled Field Service Engineer to join Enercon Industries, a leading equipment technology company in the packaging and converting industries.Job SummaryThis role involves providing technical assistance, application guidance, and instructional insights to customers, ensuring their...

  • Field Service Engineer

    3 weeks ago

    Germantown, United States Felins Full time

    Company DescriptionFelins is a sustainability-focused company dedicated to creating innovative packaging alternatives that help, not hurt, the planet. With a team of dedicated professionals and powerful solutions, we empower companies globally to simplify operations, solve inefficiencies and sustain effective packaging processes. Our core values include:Be...

  • Field Service Operations Specialist

    3 days ago

    Germantown, Wisconsin, United States Clean Harbors Full time

    About the Role:Field Service Operations Specialist to perform tasks associated with hazardous waste cleanup, site remediation, equipment decontamination, and handling of hazardous materials with little or no supervision.Key Responsibilities:Ensure Health and Safety is the number one goal by following policies, processes, and acting in a safe manner.Engage in...

  • Electrical Engineer OEM Hybrid Position

    1 week ago

    Germantown, Maryland, United States Pkaza Full time

    Electrical Engineer OEM HybridCompany OverviewPkaza LLC is a leading third-party employment firm representing top clients in the industry. Our focus on critical facility openings sets us apart, and we're committed to delivering exceptional results.Estimated Salary Range: $120,000 - $180,000 per yearJob DescriptionWe're seeking an Electrical Engineer to join...

  • Senior Network Engineer

    1 week ago

    Germantown, United States Oxford Solutions Full time

    Oxford solutions has a contract opening working onsite in Germantown, MD for a Senior Network Engineer. As a Senior Network Engineer, you will play a pivotal role in designing, implementing, troubleshooting, and managing the routing and switching of our enterprise customers networks. Responsibilities Manage routing and switching for enterprise customer...

  • Senior Network Engineer

    1 week ago

    Germantown, United States Best Infosystems Full time

    Sr Network Engineer :::::::::::::onsite 5x weekly in Germantown, MD-SeniorThe position is onsite 5x weekly in Germantown MDResponsibilities: Design, implement, troubleshoot, and manage routing and switching of Enterprise Customers' terrestrial networks. Ensure the secure transmission of network traffic through network nodes. Work on different vendors like...

  • Senior Network Engineer

    2 months ago

    Germantown, United States Bestinfo Systems LLC Full time

    Sr Network Engineer :::::::::::::onsite 5x weekly in Germantown, MD-SeniorThe position is onsite 5x weekly in Germantown MDResponsibilities: Design, implement, troubleshoot, and manage routing and switching of Enterprise Customers’ terrestrial networks. Ensure the secure transmission of network traffic through network nodes. Work on different vendors like...

  • Senior Electrical Avionics Engineer

    3 months ago

    Germantown, United States DISH Network Full time

    EchoStar has an exciting opportunity for a Sr Avionics Engineer in our Hughes Network Systems division. Hughes is a leading provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines. This position will design and develop the electrical systems and avionics for the...

  • Sr DevOps Engineer

    1 month ago

    Germantown, United States DISH Network Full time

    Echostar is looking for experienced Sr DevOps Engineer to drive operations of our Enterprise business in our Hughes Network Systems division. We are looking to build and manage services that comprehensively provision, scale, and operate Hughes Business Solutions. This position will be located at our office in Germantown, MD. Responsibilities: Write...

  • Embedded Systems Software Engineer

    7 days ago

    Germantown, Maryland, United States ALTA IT Services Full time

    Job DescriptionWe are seeking a highly skilled Embedded Systems Software Engineer to join our team at ALTA IT Services. This is an exciting opportunity to work on cutting-edge SATCOM modem and networking technologies.About the Role:The successful candidate will be part of an engineering team responsible for developing embedded networking and application...

  • Senior Electrical Avionics Engineer

    1 week ago

    Germantown, United States EchoStar Full time

    EchoStar has an exciting opportunity for a Sr Avionics Engineer in our Hughes Network Systems division. Hughes is a leading provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines.This position will design and develop the electrical systems and avionics for the...

  • Senior Electrical Avionics Engineer

    2 months ago

    Germantown, United States DISH Network L.L.C Full time

    EchoStar has an exciting opportunity for a Sr Avionics Engineer in our Hughes Network Systems division. Hughes is a leading provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines. This position will design and develop the electrical systems and avionics for the...

  • Senior Electrical Avionics Engineer

    4 weeks ago

    Germantown, United States DISH Network Full time

    EchoStar has an exciting opportunity for a Sr Avionics Engineer in our Hughes Network Systems division. Hughes is a leading provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines. This position will design and develop the electrical systems and avionics for the...

  • Principal Electrical Engineer

    2 weeks ago

    Germantown, United States Senseonics Full time

    Job Summary: We are looking for a Principal Electrical Engineer with 12+ years' experience in design and development of Application Specific Integrated Circuits (ASIC) and micro-controller based embedded systems, specifically for battery powered medical devices. In this role, you should be able to claim significant responsibility for successful design,...

  • SMT Process Engineer

    4 months ago

    Germantown, United States DISH Network Full time

    EchoStar has an exciting opportunity for a Process Engineer - Surface Mount Technology (SMT) with our Hughes Network Services Manufacturing division. This position will be located at our facility in Germantown, MD. Responsibilities include but not limited to: Work with business and production design teams to formulate a manufacturing process for new...

  • SMT Process Engineer

    3 months ago

    Germantown, United States DISH Network Full time

    EchoStar has an exciting opportunity for a Process Engineer - Surface Mount Technology (SMT) with our Hughes Network Services Manufacturing division. This position will be located at our facility in Germantown, MD. Responsibilities include but not limited to: Work with business and production design teams to formulate a manufacturing process for new...

  • Electrical Design Engineer

    1 week ago

    Germantown, Maryland, United States Pkaza Full time

    About the OpportunityWe are seeking an experienced Electrical Design Engineer to join our OEM Design team in Germantown, MD.Company OverviewOur client is a leading international provider of mission-critical cooling equipment. They offer a complete product line of Mechanical and HVAC equipment custom-fit to the requirements of their clients' facilities within...

  • Sr DevOps Engineer

    1 month ago

    Germantown, United States DISH Network L.L.C Full time

    Echostar is looking for experienced Sr DevOps Engineer to drive operations of our Enterprise business in our Hughes Network Systems division. We are looking to build and manage services that comprehensively provision, scale, and operate Hughes Business Solutions. This position will be located at our office in Germantown, MD. Responsibilities: Write...

  • Sr DevOps Engineer

    1 month ago

    Germantown, United States DISH Network L.L.C Full time

    Echostar is looking for experienced Sr DevOps Engineer to drive operations of our Enterprise business in our Hughes Network Systems division. We are looking to build and manage services that comprehensively provision, scale, and operate Hughes Business Solutions. This position will be located at our office in Germantown, MD. Responsibilities: Write...