Reliable Field Service Engineer

7 days ago


Germantown, Wisconsin, United States Enercon Industries Full time
Field Service Engineer for Enercon Industries

A career opportunity for a skilled Field Service Engineer to join Enercon Industries, a leading equipment technology company in the packaging and converting industries.

Job Summary

This role involves providing technical assistance, application guidance, and instructional insights to customers, ensuring their operations are optimized. Travel to customer facilities is required, with a focus on building strong relationships and resolving technical issues efficiently.

Key Responsibilities
  • Field Service: Interact with customers regarding Enercon Industries, prepare for visits to increase success, perform start-up assistance, and ensure adherence to safety protocols.
  • Technical Support: Provide machine-specific technical support via phone, email, and text, as well as training to new Enercon staff.
  • After Hours Support: Offer after-hours support via cell phone and email on a rotational basis to meet Enercon's 24/7 service program coverage.
  • Test and Repair: Provide production floor support, perform routine inspections, and upgrades to maximize efficiency and minimize issues.
Requirements
  • Bachelor's degree in Electrical Engineering or equivalent.
  • Experience as a field service technician or engineer preferred.
  • Basic knowledge of equipment used for production and general manufacturing.
  • Ability to work safely with high-voltage and high-power equipment.
  • Valid driver's license and willingness to travel (approx. 50% - 70% required).


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