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Warehouse Attendant

4 months ago

Cleveland, United States JACK Entertainment Full time
Role Responsibilities:

  • Assists in the daily operation of warehouse activities.
  • Consistently demonstrates superior customer service skills to external and internal guests.
  • Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
  • Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
  • Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Responsible for being familiar with and adhering to the JACK Entertainment Warehouse Policy and Procedure Manual.
  • Performs data entry in the Inventory/Purchasing system. All receipts are entered daily.
  • Responsible for overall safety, monthly inventories, unloading trucks, receiving goods, stock rotation, pulling inventory orders and making deliveries throughout the property.
  • Cycle counts different stock locations (freezer, coolers, dry goods, etc.) daily.
  • Ensures requisitions are filled in a timely and accurate manner.
  • Checks and signs inventory requisitions for accuracy before goods are delivered.
  • Operates and maintains consistent mail delivery, organization and tidiness of warehouse.
  • Responsible for safety and cleanliness of all warehouse areas as per internal and Health Department standards.
  • Pallets and loading dock are clean and organized.
  • Inspects warehouse nightly to ensure cleaning roster duties are carried out.
  • Acts as a role model to other team members and always presents oneself as a credit to JACK Entertainment and encourages others to do the same.
  • Adheres to regulatory, departmental and company procedures.
  • Check stock levels and place orders in Lead or Coach’s absence.
  • Operates powered industrial equipment (forklift, pallet jack, stacker).
  • Maintains certification to operate powered industrial equipment.
  • Checks forklift maintenance logs and ensure roster duties/forklift checklists are being performed.
  • Acts as department liaison in Lead or coach’s absence.
  • Interface daily regarding delivery status of orders with all departments.
  • Receives all items which ship direct to departments and processes paperwork in accordance with Policy.
  • Completes Invoice Adjustment forms to ensure credits are taken.
  • Assists is the role of Mailroom Clerk as necessary,
  • Performs all other related and compatible duties as assigned.
Knowledge, Skills, & Abilities:
  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (4 hours).
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English.
Education & Experience Requirements:
  • High School graduate or GED equivalent preferred. Basic math skills
  • At least one (1) year experience in a warehouse position preferred.
  • Ability to read and write English.
  • Ability to lift and carry up to 50 pounds.
  • Proven leadership abilities.
  • Able to continually push, and pull heavy materials weighing up to 100 pounds.
  • Must be able to maneuver throughout the casino and hotel areas to deliver items.
  • Must be able to reach below and above shoulders while performing receiving duties.
  • Must be able to lift up to and carry up to 50 pounds.
  • Must possess the ability to operate a pallet jack, forklift, weigh scale and pull carts and dollies filled with items weighing up to 100 pounds.
  • Must be able to perform functions accurately in a noisy, busy environment.
  • Must be able to tolerate foul odors.
  • Must be able to work in extreme temperatures; below 10 degrees Fahrenheit in freezer to over 100 degrees Fahrenheit outdoors.
  • Must be able to give, as well as respond to visual and aural cues. Must be able to operate computer as needed.
  • Must be 21 years of age.
License Requirements:
  • Not Required