Sales Engineer

4 weeks ago

Ramsey, United States Rotary Systems Full time

SALES ENGINEER - Entry Level Department: Sales Position Summary: An Entry Level Sales Engineer at Rotary Systems will never face a boring day. You will be part of an integral team bringing customers through the sales cycle. Strong mechanical aptitude is a must for this position as it is your responsibility to understand Rotary Systems product capabilities and the customer's unique needs. As an Entry Level Sales Engineer, you will be focused on current customer support, gaining repeat orders, and fielding company driven leads. Responsibilities: • Cultivate relationships with current customers • Qualify company generated leads through phone/email conversations and internet research • Utilize company ERP & CRM for customer management and documenting sales process steps • Recommend available Rotary Systems solutions to solve the customer’s needs • Gather all necessary information for building an accurate quote and deliver • Follow-up on completed sales to ensure customer satisfaction • Create new business opportunities from current customers • Continuously build and maintain application, industry and technical knowledge • Work as a team with other company departments and staff • Develop and maintain intimate customer knowledge and understanding to decisively determine the appropriate time to leverage internal company resources and personnel to close the sale • Develop in-depth Rotary Systems product knowledge • Participate in sales forecasting and planning; meet reporting and sales activity requirements as defined by management • Professionally communicate in a proactive and timely manner with customers to identify customer needs (where RSI provides value), and propose solutions in an effective manner to meet customer requirements • Respond to incoming customer web and phone inquiries in a timely and efficient manner • Other duties as needed to support the sales department Required Qualifications: • High School diploma or GED • Electrical and mechanical aptitude • Strong interpersonal skills • Clear, efficient, effective communicator • Outstanding listening skills and open-ended questioning to allow for customers to communicate and the technical sales candidate to learn the customers’ application • Demonstrated ability to learn quickly, absorb information and retain knowledge • Must be self-motivated and organize your own workload • Patience for long sales cycles • Solve problems with minimal direction • Ability to switch focus and change direction fast • Must be computer literate with good communication skills utilizing Microsoft Office software • Professionally aggressive and passionate about solving customers’ challenges • Strong attention to detail Preferred Qualifications: 2-year or 4-year college degree in business, marketing, engineering or a related technical field is preferred 2-5 years’ experience in technical sales or similar role with strong customer interaction Experience using MRP/ERP systems 8:00AM to 5:00PM Monday - Friday 40 hrs per week

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