Healthcare Customer Service Apprentice Program

2 weeks ago


Aurora, United States CU Medicine Full time

University of Colorado Medicine (CU Medicine) is the region's largest and most comprehensive multi-specialty physician group practice. Our 3,500 University of Colorado School of Medicine physicians and advanced practice providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services. CU Medicine also delivers business operations and administrative services to support patients and providers. Our primary and specialty care clinics, along with our partnerships with the top hospitals and facilities in Colorado, provide patients with personalized care in their communities.

We are seeking a motivated group of individuals to complete a 7-week Apprentice Program aimed at developing talent to support our Patient Services team. At CU Medicine the Patient Services department responds to a high volume of inquiries (primarily via inbound phone calls) and is responsible for providing exceptional customer service in all interactions with patients, family members, etc.

This is a 100% remote program, and all necessary equipment will be provided to participants for use through the duration of the 7-week session.

Preference will be given to individuals residing in Colorado, but out of state applicants will also be considered.

The 7-week session is scheduled to start on Monday, June 17th and will run through Friday, August 2nd, 2024.

Over the course of 7 weeks, participants will gain in-depth exposure to all Patient Services activities and will learn about CU Medicine's other Revenue Services departments though training sessions and work activities/tasks.

Program Structure:

  • Participants will spend time training with our Patient Services department
  • Participants will develop an understanding of how Patient Services partners with other Revenue Services departments, including:
    • Registration
    • Coding Services
    • Accounts Receivable Resolution
    • Revenue Operations
  • Participants will complete a comprehensive orientation to the operations of CU Medicine to develop basic skills in revenue cycle management and gain a better understanding of academic healthcare, the faculty practice plan and its related entities.
  • Participants will maintain a full-time schedule (Monday-Friday, 40hrs/wk)
    • Location: 100% remote
  • Participants will be paid during the apprentice program ($18.30/hr.)
The goal of the Apprentice program is to expose potentially qualified individuals to the CU Medicine environment, provide hands-on learning experiences and ultimately identify individuals for future opportunities within the Patient Services team.

Application deadline June 3rd, 2024.

The ideal candidate will have familiarity working in Customer Service, with a primary focus on patient or customer phone calls. Prior experience working in a healthcare &/or call center environment is a plus. Pursuit of a related degree or professional certificate combined with a demonstrated interest in health care administration will also be considered. Must display professional verbal and written communication skills. High proficiency in Microsoft Office products is required. The ideal candidate will be a self-starter, who is well organized and understands the importance of dependability and punctuality. Must demonstrate discretion in handling confidential information. Requires the ability to maintain a calm demeanor in a fast-paced environment while meeting deadlines and established production metrics. Excellent interpersonal skills are imperative to success.

TO APPLY FOR THIS POSITION, please visit our website at www.cumedicine.us and reference job #807. All applications MUST be submitted via our website.

The listed pay range (or hiring rate) represents CU Medicine's good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment. We are an equal opportunity employer.

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.

CU Medicine will post all jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first)

Other details
  • Pay Type Hourly
  • Min Hiring Rate $18.30
  • Max Hiring Rate $18.30


Apply Now

  • Aurora, United States Fluor Corporation Full time

    Job DescriptionFluor is hiring an Apprentice Electrician to support the Facilities Operations and Maintenance project. No related electrical experience required.Must have an active (or ability to obtain and maintain) TS/SCI with CI Polygraph. May be able to start in position while clearance process is ongoing. Must be able to complete a four-year curriculum,...


  • Aurora, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 12227 Melinda Ln NE Aurora, OR, 97002 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to Love's! Diesel Apprentices work in a fast-paced environment and maintain clean places with friendly faces. You will interact...


  • Aurora, United States Love's Travel Stops & Country Stores, Inc. Full time

    Address: 1539 Madison Ave. Aurora, NE, 68818 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Welcome to Love's! Diesel Apprentices work in a fast-paced environment and maintain clean places with friendly faces. You will interact with...


  • North Aurora, United States Gerald Auto Group Full time

    Job DescriptionJob DescriptionAutomotive Apprentice Service TechnicianGerald Kia is looking for you!Are you a skilled technician with a desire to repair vehicles right the first time?  Do you want to be part of a great team?  Do you think outside the box?  Does being part of the fastest growing car franchise sound like something you want to be a part...


  • Aurora, United States AKRS Equipment Full time

    Become a John Deere Certified Technician through our Tech Apprentice Program. Join our on-the-job, company paid training program, where you will learn the fundamentals and key technical skills required to become a Certified John Deere Technician with AKRS Equipment. During this 12 month Tech Apprentice program, you will be supported by mentors and trainers...


  • Aurora, United States Brick Staffing, LLC Full time

    Job DescriptionJob DescriptionWe are currently seeking Apprentice Electricians (2nd - 4th year) in Aurora, CO!We have multiple openings for electricians with an industrial/commercial background, Must be Licensed through the State of CO. This is for a 4-6 week project. Attendance for this project is critical.Top pay!Submit your resume today for immediate...


  • Aurora, United States Perfect Home Services Full time

    Job DescriptionJob DescriptionCompany Paid Health & Vision Insurance Paid Time Off, Holidays & Sick DaysIRA Retirement Plan with matching!Are you looking for a career that offers stability, growth opportunities, and a chance to make a difference in people's lives? Join our team as an HVAC Install Apprentice!Why Work for Us?Company paid health and vision...


  • Aurora, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking an RN or LPN to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Nurse demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes...

  • Insurance Apprentice

    2 months ago


    Aurora, United States John Mendenhall-District Office Full time

    Job DescriptionJob Description***Must currently reside in the Denver Metro area***Are you a persuasive people person looking for your next big career move? If so, this could be the role for you! We're inviting driven professionals looking for their next big career move to become an insurance sales apprentice in the Farmers Insurance Agency Protg Program....


  • Aurora, United States Bible Electric Full time

    Job DescriptionJob DescriptionSalary: Negotiable Bible Electric, Inc. is looking for full-time Electrician to join our outstanding team of professionals. Bible provides commercial businesses with electrical and turn-key life safety systems and is a growing company with a solid reputation for quality of work, safety, and teamwork.QUALIFICATIONSMulti Family...


  • Aurora, Colorado, United States HCA Healthcare Full time

    Description Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...


  • Aurora, United States Agiliti Full time

    Job Description: Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective...


  • Aurora, United States EZCORP Full time

    Address: 300 W. Indian Trail Aurora, Illinois 60506 Brand: EZPawn Pay range is based on experience from $16.00/hr to $18.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...

  • Service Technician

    7 days ago


    Aurora, United States Mazzella Service Full time

    Job DescriptionJob DescriptionThe Service Technician is a key representative of NTM with direct customer contact and is a valued, essential part of the company’s success. The Service Technician performs various customer service activities including solving customer problems on the phone and by traveling to the customers. Additionally, the Service...

  • Customer Service

    2 weeks ago


    Aurora, United States SNI Companies Full time

    Job Description Meisinger USA: Customer Service Representative Qualifications ? High school diploma or equivalent preferred ? Intermediate knowledge in Microsoft Office (Excel, Word, & Outlook) ? 1?2 years' experience in Customer Service Summary/Objective: Our dynamic and rapidly growing company is looking for a highly motivated individual to join our team....


  • Aurora, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementProfit sharingTraining & developmentVision insuranceWellness resources We are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of the expectations of the job to...


  • Aurora, Colorado, United States Circle K Full time

    Store : 3504 S Tower Rd, Aurora, Colorado 80013Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...


  • Aurora, Colorado, United States Circle K Full time

    Store : 2190 S Peoria St, Aurora, Colorado 80014Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will...


  • Aurora, United States Nucor Corporation Full time

    ** Retail Customer Service** **Job Details** **Division: U-Pull-&-Pay LLC** **Location: Aurora , CO , United States** **Other Available Locations: N/A** ****Basic Job Functions:**** Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies,...

  • Customer Service

    4 days ago


    Aurora, United States Maersk Company Limited Full time

    About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA...