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Administrative Assistant

1 month ago

Spring Lake, Michigan, United States Allen Lund Company, Inc. Part time

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years

Why we're Awesome

  • Inclusive company culture
  • Training and Development
  • Competitive Compensation
  • Unparalleled Benefits & Wellness (we mean really good)
  • 401k with a generous match
  • Career Growth Opportunities
  • Transfer Opportunities
  • Share in Company ownership
  • Employee Recognition program
We are looking for an Administrative Assistant to join our team The Administrative Assistant's primary responsibility in a branch office is to support and assist the office in the execution of its daily accounting operations. Major responsibilities of this position include high volume transactions of customer and carrier invoices, invoice resolution, handling in and outbound calls, problem-solving, and building relationships internally and externally. The ideal candidate will be self-motivated, continuously seeking ways to improve his/her performance as well as the department. If this is you, or you like a challenge- let's talk.

You will
  • Answer phones and distribute calls to the appropriate broker
  • Manage high volume and be able to overcome language barriers
  • Offer excellent customer service
  • Open and sort mail. Match invoices to files. Update customer systems as required
  • File Settlement Review bills of lading for proper documentation
  • Make sure quantities loaded and delivered match, and that there is no damage to cargo listed
  • Communicate with brokers regarding any discrepancies found on bill of lading (i.e. shortages, damages) prior to settlement
  • Contact carriers to obtain delinquent proof of deliveries Issue Comcheks and quick pays Balance files, complete file settlement and forward paperwork to corporate accounting for payment
  • Process carrier and third-party invoices Work with carriers and factoring companies to resolve carrier A/P issues
  • Monitor uninvoiced files and track missing carrier invoices Maintain filing system for settled files
  • Handle all calls regarding accounts receivable
  • Verify and input invoicing information for shippers
  • Run receivables reports weekly and check for invoicing errors, adjustments and overdue freight invoices. Start collections process as directed Work with broker(s) to resolve any problems or disputes
  • Ensure proper documentation is sent to Carrier Resources Contact insurance companies for proper certificates of insurance
  • Check references hold the company standard following the company principles of Customer, Company, Office
Skills and Experience
  • Team player attitude, within the department, as well as collaborating with other Allen Lund employees across the company
  • Strong multitasking skills
  • Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry
  • Receptive to new ideas and opportunities
  • Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook) and internet navigation
Join us in making a difference Allen Lund Company is an equal opportunity employer, dedicated to diversity.