ServiceNow Technical Lead

3 weeks ago

Chicago, United States Diverse Lynx Full time
Title: ServiceNow Technical Lead
Location: Remote
Duration: Contract/Fulltime
Job Description:
Mandatory Skills: Hands on exp with Development, Custom application and Service portals
Overview:
Client requires a ServiceNow Architect / Technical Lead to oversee ServiceNow Platform of a prominent global company that makes extensive use of native and custom applications in ServiceNow.
The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering.

Responsibilities:
§ Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
§ Service Portal design, often in support of custom applications
§ Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
§ Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
§ Implement ServiceNow in Domain separated instance
§ Provide support of custom applications development and migration
§ Support Virtual Agent configuration and development
§ Experience in ServiceNow Mobile app development
§ Worked on CSM, HRSD, GRC, ITBM modules
§ Advanced knowledge of CSDM & CMDB
§ Expert in working on Performance Analytics
§ Knowledge of GRC applications required.
§ Knowledge of SecOps applications required.
§ Knowledge of integration Hub preferred
§ Excellent knowledge of ServiceNow Best Practices
§ Develop methodologies for consistent development, improvement, and deployment of designed solutions.

Requirements:
§ 8+ years of relevant experience with ServiceNow required
§ 3+ years' experience with Java Script required
§ ServiceNow System Administrator certification required
§ ServiceNow Solution Architect certification preferred
§ CIS - ITSM certification preferred
§ Certified Application Developer (ServiceNow) preferred
§ CIS - Risk and Compliance certification preferred
§ CIS - Human Resources certification preferred
§ CIS - Risk and Compliance certification preferred
§ CIS - CSM certification preferred
§ CIS - Security Incident Response certification preferred
§ CIS - Vulnerability Response certification preferred
§ Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
§ ITIL Foundations certification preferred.
§ Bachelor's degree or equivalent combination of education and experience.
§ Knowledge of LDAP/Active Directory.
§ Experience with HTML coding required
§ Knowledge of Jelly script strongly preferred
§ Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
§ Ability and willingness to lead.
§ Self-starter and innovator.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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