Registration Representative

Preston Memorial Hospital, located in beautiful Kingwood, WV, less than 30 miles from Morgantown, WV, is a rural hospital with vision, diversity, stability and a future. At PMH, we have one simple mission: To enhance the health of the communities we serve, one person at a time. Our 300 plus dedicated and caring employees are encouraged to employ their talents and abilities to solve any challenge faced by our patients and the surrounding community.
While many hospitals, especially rural hospitals, are closing because of ever declining reimbursement for the services they provide, Preston Memorial Hospital continues to get stronger by offering new programs, new services, and operating more efficiently. Besides providing excellent healthcare services, Preston Memorial also is a strong contributor to the county's economic status as it is the third largest employer in Preston County.

POSITION SUMMARY

The Registration Representative provides a "Patients First" experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner. Coordinates services for patient registration including greeting patients, collecting demographic data and insurance information, collecting co-pays and communicating with other departments. Acts as liaison between departments to foster open communication and teamwork, utilizing positive and effective communication with all team members. All employees are expected to support Preston Memorial Hospital's mission, vision and values; comply with policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times. Ability to maintain strict patient confidentiality in all situations. Position requires occasional on call, evening and/or weekend hours. Works under the supervision of the Patient Access Manager/Supervisor.

EDUCATIONAL REQUIREMENTS

• • High school diploma or equivalent

• • Computer experience and a minimum typing speed of 25 wpm
  • One (1) year of customer service and/or clerical experience
  • Patient registration and/or health care experience preferred