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Shelter Specialist

5 months ago

Richmond, United States Public Health Foundation Enterprises, In Full time

The Contra Costa Adult Continuum of Services (CCACS) is a program of Contra Costa Health Services Health, Housing and Homeless Services Division, in partnership with Heluna Health. Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness. We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (www.cchealth.org/services.homeless).

Hourly rate range: $20.00 - $23.00, hourly 

ESSENTIAL FUNCTIONS

▪ Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals and services.
▪ Intake of adult applicants to assess housing need, support and benefits services.
▪ Develop and manage emergency shelter day-to-day services.
▪ Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting.
▪ Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs.
▪ Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports.
▪ Light housekeeping/general clean up.
▪ Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents.
▪ Conducts and documents hourly site walkthroughs inside and outside to ensure a safe and comfortable living safe for staff and residents
▪ Always keeps a clean and welcoming facility by doing light housekeeping/general clean-up of all inside and outdoor spaces; stocks up program supplies as needed

▪ Reports and seeks immediate assistance during any unsafe or unusual occurrences; in the absence of onsite management the Shelter Specialist contacts on-call management during evening and weekend hours
▪ Attend all mandatory meetings and trainings
▪ Other duties as required

JOB QUALIFICATIONS

Education/Experience  

  • Successful applicants must have a high school diploma/GED

MINIMUM QUALIFICATIONS

  • Possesses effective communication skills and the ability to work independently and cooperatively.
  • Thorough knowledge of homelessness, mental health, substance abuse, HIV and cultural diversity issues.
  • Must pass a criminal and fingerprint background check.

DESIRABLE QUALIFICATIONS

  • Experience working with vulnerable or special needs populations
  • Applicants who are bilingual in Spanish or Southeast Asian languages are encouraged to apply.
  • Experience working in Contra Costa County and knowledge of social service providers in the area.

PHYSICAL DEMANDS

Stand                                       Frequently

Walk                                        Frequently

Sit                                            Frequently

Handling / Fingering               Frequently

Reach Outward                       Occasionally

Reach Above Shoulder           Occasionally

Climb, Crawl, Kneel, Bend     Occasionally

Lift / Carry                               Occasionally - Up to 50 lbs

Push/Pull                                 Occasionally - Up to 50 lbs

See                                          Constantly

Taste/ Smell                            Not Applicable

Not Applicable          Not required for essential functions

Occasionally             (0 - 2 hrs/day)

Frequently                 (2 - 5 hrs/day)

Constantly                 (5+ hrs/day)

WORK ENVIRONMENT

Various environments depending on job necessities can include, but not limited to; General Office Setting, Homeless Shelter, Field work within Contra Costa County.

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)