Intensive Case Manager

3 weeks ago

San Francisco, United States Chinatown Community Dev Center Full time

Job Summary: The Intensive Case Manager provides intensive and comprehensive case management services in Spanish AND/OR Cantonese to residents of Broadway Sansome apartments, mostly formerly homeless families and single adults including individuals with various mental health and substance use histories.  This position requires a motivated and resourceful person, who shows sensitivity to helping address the needs of a diverse, ethnic, and formerly homeless population. This position is ideal for someone who has an interest in social work, mental health, affordable housing, and non-profit work.

Status: Full-time, Nonexempt, Regular

Location: North Beach neighborhood, San Francisco

Hours: Monday through Friday, 9:00a.m.-5:30p.m., plus some nights and weekends

Salary: $30.15 - $31.73 per hour; Comprehensive Benefits

The Organization:A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 38 affordable housing buildings serving over 5,000 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do

  • Conduct intakes and assessments to establish strengths, skills, needs, and goals to formulate individualized action plans for residents 
  • Provide case management and counseling services to establish goals, support individualized action plans, and track resident progress towards meeting goals 
  • Provide assistance and referrals to help residents obtain/maintain benefits, increase income, and connect with community resources 
  • Facilitate support groups and individualized counseling on various topics including mental health, substance use, and home maintenance 
  • Work in collaboration with Property Management to orient residents to and provide ongoing support regarding the lease, lease addendum, and house rules 
  • Assist residents in communicating with and responding to Property Management notifications 
  • Provide conflict mediation between residents and between residents and Property Management 
  • Work with the Youth Team and Resident Services Coordinator to provide/coordinate services, events and activities that strengthen families 
  • Attend weekly Property Management and monthly resident and staff meetings 
  • Perform health and wellness checks as needed 
  • Maintain resident files on all services provided, including intakes, needs assessments, service plans, referrals, and outcomes 
  • Track resident services data in multiple databases on a regular basis 
  • Complete/maintain service reports, grant reports, activities budgets, program files, and other paperwork 
  • Provide information for and/or assist with writing grant applications 
  • Conduct resident surveys to measure program goals and outcomes 
  • Assist Resident Services team and other staff organization at events 
  • Attend various internal and external meetings and trainings 

Other 

  • Embody organization values (respect & compassion, empowerment, teamwork) 
  • Contribute to a safe and pleasant work environment 
  • Follow policies, procedures, and safe work practices 
  • Other duties as assigned 

What You Bring

  • General understanding of, and sensitivity to, issues related to homelessness, substance use, mental health, and aging amongst the very low-income population 
  • Strong analytical, problem-solving, and follow-through skills 
  • Ability to collaborate with other social service agencies 
  • Ability to maintain confidentiality of information 
  • Capacity to operate independently, take initiative, and exercise independent judgment 
  • Ability to remain professional in stressful situations 
  • Ability to work effectively with culturally diverse populations
  • Experience working on an interdisciplinary team  

Education and Experience (Minimum Qualifications) 

  • Bachelor’s Degree in Social Work or related field 
  • Three years of experience providing intensive case management services and referrals to low-income individuals and families with mental health and/or substance use issues 
  • One year of experience working with families 
  • Bilingual and biliterate in English/Spanish/Cantonese
  • Knowledge of, and sensitivity to, the needs of low-income populations 
  • Experience with crisis de-escalation and the harm-reduction model 
  • Experience with support or psychoeducational groups 

Preferred Qualifications 

  • Master of Social Work or related field
  • Knowledge of public benefits and how to screen for benefits eligibility 
  • Experience providing services in a Permanent Supportive Housing environment and working in conjunction with on-site Property Management to promote housing stabilization/retention for low-income residents 
  • Experience working within a Harm Reduction Model 
  • Familiarity with the resources available in the neighborhood and surrounding neighborhood of the work site 
  • Prior experience measuring program outcomes

  • Intensive Case Manager

    3 weeks ago

    San Francisco, United States St Anthony Foundation Full time

    Founded in 1950, St. Anthony's provides food, clothing, shelter, medical care, technology access, addiction recovery services, job training, and other critical resources to people experiencing homelessness and extreme poverty. Every day, with dignity and respect, we support and are supported by thousands of San Franciscans. Join us in creating a future where...

  • Spanish speaking Intensive Case Manager

    1 month ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThe Intensive Case Manager provides intensive and comprehensive case management services in Spanish to residents of Broadway Sansome apartments, mostly formerly homeless families and single adults including individuals with various mental health and substance use histories. This position requires a motivated and resourceful...

  • Spanish speaking Intensive Case Manager

    2 days ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThe Intensive Case Manager provides intensive and comprehensive case management services in Spanish to residents of Broadway Sansome apartments, mostly formerly homeless families and single adults including individuals with various mental health and substance use histories. This position requires a motivated and resourceful...

  • Intensive Case Manager

    2 months ago

    San Francisco, United States Chinatown Community Development Center Full time

    Job DescriptionJob DescriptionJob Summary: The Bilingual Intensive Case Manager (Cantonese/English) provides clinical intensive and comprehensive case management services to a diverse set of very low-income senior and disabled residents of RAD apartments owned and managed by Chinatown CDC with SF housing Authority subsidies. This position requires a...

  • Intensive Case Manager

    1 day ago

    San Francisco, United States Chinatown Community Development Center Full time

    Job DescriptionJob DescriptionJob Summary: The Bilingual Intensive Case Manager (Cantonese/English) provides clinical intensive and comprehensive case management services to a diverse set of very low-income senior and disabled residents of RAD apartments owned and managed by Chinatown CDC with SF housing Authority subsidies. This position requires a...

  • Intensive Case Manager

    2 months ago

    San Francisco, United States Chinatown Community Development Center Full time

    Job DescriptionJob DescriptionJob Summary: The Intensive Case Manager provides intensive and comprehensive case management services in Spanish AND/OR Cantonese to residents of Broadway Sansome apartments, mostly formerly homeless families and single adults including individuals with various mental health and substance use histories.  This position requires...

  • Intensive Case Manager

    2 days ago

    San Francisco, United States Chinatown Community Development Center Full time

    Job DescriptionJob DescriptionJob Summary: The Intensive Case Manager provides intensive and comprehensive case management services in Spanish AND/OR Cantonese to residents of Broadway Sansome apartments, mostly formerly homeless families and single adults including individuals with various mental health and substance use histories.  This position requires...

  • Clinical Case Manager

    4 weeks ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThe Behavioral Health Intensive Case Management for Older Adults (ICM) offers specialized mental health services to older adults living with severe psychiatric disorders. Services encompass a continuum of care centering the individual's care goals and needs, including recovery oriented treatment services. Clients served...

  • Clinical Case Manager

    3 days ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThe Behavioral Health Intensive Case Management for Older Adults (ICM) offers specialized mental health services to older adults living with severe psychiatric disorders. Services encompass a continuum of care centering the individual's care goals and needs, including recovery oriented treatment services. Clients served...

  • Clinical Case Manager

    2 days ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThe Behavioral Health Intensive Case Management for Older Adults (ICM) offers specialized mental health services to older adults living with severe psychiatric disorders. Services encompass a continuum of care centering the individual's care goals and needs, including recovery oriented treatment services. Clients served...

  • Clinical Case Manager

    4 weeks ago

    San Francisco, United States Social Service Staffing & Recruiting, Inc. Full time

    Job DescriptionJob DescriptionThis position participates in a multidisciplinary team serving older adults, aged 60 and over, with severe psychiatric disorders and co-occurring disorders, providing comprehensive and integrated treatment services, including mental health and substance abuse treatment, case management, and other service connections. It employs...

  • Clinical Case Manager

    3 weeks ago

    San Francisco, United States Social Service Staffing & Recruiting Inc Full time

    Job Description Job Description This position participates in a multidisciplinary team serving older adults, aged 60 and over, with severe psychiatric disorders and co-occurring disorders, providing comprehensive and integrated treatment services, including mental health and substance abuse treatment, case management, and other service connections. It...

  • Clinical Case Manager

    1 day ago

    San Francisco, United States Social Service Staffing & Recruiting Inc Full time

    Job Description Job Description This position participates in a multidisciplinary team serving older adults, aged 60 and over, with severe psychiatric disorders and co-occurring disorders, providing comprehensive and integrated treatment services, including mental health and substance abuse treatment, case management, and other service connections. It...

  • Case Manager

    1 week ago

    San Francisco, United States Insight Housing LLC Full time

    Compensation: $28.32/hour *This SF position does not require a driver's license, vehicle, or insurance* Free Dental & Vision 19 Paid Holidays- Including 4 Mental Health Days (guaranteed paid holiday each month and most months a 3-day weekend! Retirement Plan with a match Paid Training 10-year anniversary sabbatical Flexible Spending Accounts Professional...

  • Clinical Case Manager-Senior ICM

    3 weeks ago

    San Francisco, United States Family Service Agency San Francisco Full time

    Clinical Case Manager -Senior ICM Senior Division Mental Health Programs Agency Overview Founded in 1889, Felton Institute (formerly known as: Family Service Agency of San Francisco) is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to strengthen families by providing caring,...

  • Case Manager

    3 weeks ago

    San Francisco, United States Caminar Full time

    Position Title: Case Manager Program/Dept: Case Management Programs Reports to: Program Director Classification: Regular, Full Time, Non-Exempt Compensation: $29.84 hourly + Full Benefits Package About Us: Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa...

  • Clinical Case Manager-Senior ICM

    3 weeks ago

    San Francisco, United States Felton Institute Full time

    Job Description: Clinical Case Manager -Senior ICM Senior Division Mental Health Programs Agency Overview Founded in 1889, Felton Institute (formerly known as: Family Service Agency of San Francisco) is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to strengthen families by...

  • Clinical Case Manager-Senior ICM

    2 days ago

    San Francisco, United States Felton Institute Full time

    Job Description: Clinical Case Manager -Senior ICM Senior Division Mental Health Programs Agency Overview Founded in 1889, Felton Institute (formerly known as: Family Service Agency of San Francisco) is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to strengthen families by...

  • Case Manager

    2 weeks ago

    San Diego, United States Metro Community Ministries Inc. Full time

    **Case Manager **will assess newly assigned participants to identify strengths and needs. Use assessment information to develop an individualized service plan. The case manager will work with individuals to create a plan of action to focus on credentialed training, job placement, and job retention strategies. The Case Manager will conduct ongoing assessment...

  • Case Manager-housing First

    1 month ago

    San Francisco, United States La Casa de las Madres Full time

    **Position**:Case Manager-Housing First **Bilingual**: English and Spanish Required **Classification**:Full Time, Non-Exempt **Work Schedule**: 40-hours per week. Will require, on occasion, some evening, night, weekend and/or holidays. **Worksite**: On-site at La Casa de las Madres’ Drop in Center located at 1269 Howard Street, San Francisco, CA 94103....