Retail Operations Manager

1 month ago


Jackson, United States TruckPro Full time

TruckPro is on the lookout for a passionate Retail Operations Manager to lead our heavy-duty truck parts retail location and driveline shop. In this critical role, you will manage daily operations with a keen focus on boosting sales, improving gross margin, and enhancing overall profitability. Your expertise will be vital in implementing succession planning, performance management, and staff development initiatives that empower your team.

What We Offer:

  • Competitive Pay
  • Monday - Friday (1st shift); rotating Saturday (half day)
  • Paid Training
  • Employee Referral Bonus
  • Medical, Dental, and Vision Insurance
  • 401K with Company Match
  • Paid Time Off - NO WAITING PERIOD
  • Paid Holidays
  • A unique company culture that values its people

As a Retail Operations Manager, Your Responsibilities Will Include:

  • Leading the Inside/Counter Sales team and Account Manager/Outside Sales team, while fostering strong customer relationships.
  • Setting and communicating financial and business performance goals for the store.
  • Coaching associates by collaborating with Human Resources on organizational planning and talent management.
  • Partnering with Talent Acquisition to develop effective recruitment strategies to fulfill both external and internal needs.
  • Advising the Regional Manager on store operation issues.
  • Working with the Regional Sales Manager to create sales forecasts for the Account Manager/Outside Sales team.
  • Ensuring compliance with daily, weekly, and monthly financial requirements, and meeting month-end close deadlines.
  • Enforcing compliance with safety and vehicle policies.
  • Implementing regional and corporate initiatives such as new systems and policies.
  • Keeping current on product lines and services.
  • Managing financial operations, including inventory control and fund management.

Successful Candidates Will Have:

  • 5 years of management experience with full P&L responsibilities, inventory management, and team leadership.
  • 2 years of experience in operations and/or sales.
  • Keen knowledge and experience in the heavy-duty industry (truck parts and/or service repair).
  • Ability to operate power industrial equipment (e.g., forklifts).

At TruckPro, we pride ourselves on fostering a dynamic workplace that encourages open collaboration, personal development, and opportunities for advancement. Our ongoing success is driven by attracting and retaining enthusiastic individuals who are dedicated to exceptional service.

#LI-GS1



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