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Business Analyst Sr
4 weeks ago
Tek Wissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.
Title: Business Analyst Sr
Work Location: Detroit MI 48243
Duration: 5 Months
Job Type: Contract
Work Type: Onsite
Job Description
Dept: Indiv Membership and Bi
Engagement Description:
• This position will require strong technical skills, operational knowledge as well as support the increasing analytical needs in operations and support succession planning.
Top 3 Required Skills/Experience
• Intermediate to Advanced proficiency in MS Excel and Access
• Project management
• Continuous improvement minded
Required Skills/Experience - The rest of the required skills/experience. Include:
• Identify and analyze operational data and develop insights in support of business objectives.
• Develop and improve workflows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.
• Identify and/or analyze business problems and develop recommendations for solutions to problems.
• Lead the development and implementation of projects and/or teams to produce desired results.
• Document and communicate project concepts, milestones, and results.
• Recommend and assist with implementing standard policies and procedures.
• Ensure that corporate compliance is communicated, implemented, and monitored on an ongoing basis.
• Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
• Provide support to internal departments and external entities by answering questions, supplying information and training.
• Create and present reports and presentations to display operational data and proposed business changes.
• Excellent verbal and written communication skills.
Preferred Skills/Experience - Optional but preferred skills/experience. Include:
• Experience working with multiple stakeholders including Executive level
• Salesforce
• Healthcare industry experience
• CMS or Exchange/Marketplace knowledge
• MS Word, Outlook, Teams, PowerPoint, SharePoint, Visio, VBA programming, SQL Server
• Build databases by effectively demonstrating advanced-level proficiencies in the major components of Microsoft Access via:
• Tables
• Forms
• Reports
• Queries
• Macros
• Modules
• Work with project/testing teams for script development to meet business and technical requirements
• Participate in cross-functional workgroup meetings to drive decisions that meet system and workflow requirements
• Creative thinking and analytical skills
Education/Certifications - Include:
• Bachelor's degree strongly preferred
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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