Clerk/Activity Coordinator
4 days ago
Location: LaPlace, LA
Property: Place DuBourg
JOB SUMMARY:
The Clerk/ Receptionist is responsible for providing secretarial, clerical and administrative support, including but not limited to, answering incoming calls and directing callers to appropriate personnel; assisting recertification clerk; working with FSS system; gathering, collating, and documenting resident information; and supplying general information regarding the organization to residents, visitors and the general public. Also completing weekly bus trips with a 15-passenger bus, MUST HAVE CHAUFER'S OR CDL LICENSE.
ESSENTIAL FUNCTIONS:
- Assist with incoming telephone calls; determine purpose of callers, and forward calls to appropriate personnel or department.
- Answer questions about the organization and provide callers with address, directions, and other information.
- Assist with welcoming on-site visitors.
- Assist with creating monthly newsletter by typing, copying and collating the monthly calendars and ensuring that presentation has been created for Channel 64.
- Help with sorting, and distribution of mail.
- Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
- Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Maintain the inventory for office supplies.
- Maintain accurate and timely statistical records and reports pertaining to waiting list and to the applicant and/or prospect. Distribute applications to prospects.
- Manage FSS System - Create deposit; assist with FSS purchases and monthly statements to residents.
- Input all prospect information into the computer system.
- Assist with Rent deposits and distribute rent envelopes
- Assist recertification clerk with additional duties.
- Set up resident file folders.
- Create Move In folders.
- Maintain neat and easily accessible files on all information pertaining to prospect applications.
- Create, assign, update and file work orders
- Create informational notes and post to bulletin boards.
- Assist in special projects and resident activities as needed as well as assist in kitchen as needed.
- Must be able to work in a fast-paced & ministry oriented environment.
- Works as part of a team, as well as complete assignments independently.
- Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.
- Other duties as assigned.
PHYSICAL DEMANDS:
- Must be able to lift, carry, pull or push 10 pounds or less.
MINIMUM QUALIFICATIONS:.
- One (1) year experience as a receptionist/secretary, customer service representative and/or office personnel position preferred
- Knowledge of HUD housing and rules is a plus.
- Strong organizational skills, great attention to detail and the ability to multitask is a plus.
- Knowledge of record keeping, and clerical office procedures is a plus.
- Effective written communications.
- Must be able to proficiently speak and read in English in order to communicate effectively with residents, families, staff, vendors, and the general public.
- Be professional in conduct and demeanor.
- Must have a compassion for and desire to work with the elderly.
- Must have the following computer skills, Microsoft Word, Excel, and Outlook and have the ability to operate all office equipment.
EDUCATION:
- High School diploma or equivalent required.
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