TM Technical Lead Specialist

2 weeks ago

Cincinnati, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Under minimal supervision, partners with Implementation Project Managers, Technical Specialists, Treasury Management Business Line, IT Dev/Support, and other business partners to code for file based customer transmissions to mainframe and other systems, test files, troubleshoot, implement into production, and resolve complex technical implementation problems. Uses expertise to implement file-based transmissions into production and resolve technical implementation issues and ensure that project goals are met.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Code file based transmissions set ups for multiple Treasury Management applications both on the mainframe and in open systems.

  • Learn process to utilize Sterling Map Editor to create file Maps.

  • Test files with customer, resolve issues through code updates and implement into production.

  • Provide input to Project Managers, Technical Specialists and Commercial Clients when defining product specifications and project scope, for custom projects.

  • Provide guidance and context in prioritizing and determining complexity of custom project requests.

  • Provide input to project plans, work assignments, target dates and other aspects of assigned implementation projects.

  • Partner with Product Management and the technical areas in the research and resolution of product, system, and conversion issues.

  • Possess a sound understanding of business systems and industry requirements.

  • Review operational procedures and product features and recommends changes for improvement with an emphasis on increasing customer experience.

  • Play a key role in the planning and implementation of TM initiatives and product enhancements and conversions by sharing product knowledge and completing assigned action items.

  • Assist in the development of strategic partnerships with the business unit in order to further develop a solid knowledge base of the business line, including the business plan, products, and processes.

  • Continue to enhance a strong base knowledge of relevant product standards as it relates to workflow, process, and problem resolution and provide input on improvement opportunities.

  • Help drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.

  • Participate and provide expertise in Lean Six Sigma tools to automate implementation processes

  • Work to expand knowledge of the industry and the applications utilized by Fifth Third Bank, Commercial Treasury Management, and Clients by partnering with Product Management and other key business partners.

  • Other duties or projects as assigned.

SUPERVISORY RESPONSIBILITIES: N/A.

MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

  • Bachelor's degree with an emphasis in MIS, Finance, or Business or equivalent work experience.

  • Five+ years of mainframe development experience.

  • Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies.

  • Solid understanding of IT security best practices.

  • Excellent analytical skills and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Possesses a sound understanding of business systems and industry best practices.

  • Experience with Microsoft office products, such as Word, Excel, PowerPoint, Project, Access and Outlook.

  • Ability to balance multiple priorities and meet deadlines.

  • Strong customer service orientation with ability to manage multiple projects simultaneously.

  • Excellent attention to detail.

  • Ability to multitask and stay focused in a fast paced environment.

#LI-MW1

TM Technical Lead Specialist LOCATION -- Cincinnati, Ohio 45227

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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