We have other current jobs related to this field that you can find below

  • Linux Service Desk Technician

    2 months ago

    Melbourne, United States Procom Full time

    Linux Service Desk Technician Intro The Linux Service Desk Technician role is responsible for monitoring his/her ticket queue as well as any new tickets coming in from users to the general ticket queue. The technician will also take incoming calls made to the Call Center. The technician is also responsible for maintaining the Thales end-user working...

  • Service Desk Technician

    2 months ago

    Melbourne, United States Raise Full time

    We’re Hiring! Our key client is hiring and looking to add an IT Service Desk Technician (Linux) to their team. Please check the description below and reach out to us for more details if you are interested.Pay: $30.00/hour depending on experienceWork Type: Onsite - Melbourne, FL 32901 Duration: 4 months contract with possible extensionJob Overview:The...

  • Service Desk Technician

    4 weeks ago

    Melbourne, United States LanceSoft Full time

    Job Details: Job Title: Service Desk Technician - Linux (Melbourne) Location: Melbourne, FL - 32901 Duration: 6+ Months with Extensions available Pay Range: $28.00 to $30.00 Schedule: 100% Onsite RoleJob Duties: The Service Desk Technician role is responsible for monitoring his/her ticket queue as well as any new tickets coming in from users to the general...

  • Service Desk

    2 months ago

    Melbourne, United States Tews Company Full time

    Job DescriptionJob DescriptionService Desk AnalystHybrid role based in MelbourneExcellent Benefits & Company CultureWell-established CompanyTEWS has an exciting opportunity for a Service Desk Technician. The Service Desk Technician will be the first point of contact providing customer service, technical support, and incident resolution. Looking for someone...

  • IT Support Services Technician

    3 weeks ago

    Melbourne, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: IT Support Services Technician (03YFB)US-FL-MelbourneDescription IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences,...

  • IT Support Services Technician

    2 months ago

    Melbourne, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: IT Support Services Technician (03WZU)US-FL-MelbourneDescription IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences,...

  • IT Support Services Technician

    3 months ago

    Melbourne, United States Percepta Full time

    Job DescriptionJob DescriptionRequisition Title: IT Support Services Technician (03X4D)US-FL-MelbourneDescription IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences,...

  • IT Support Services Technician

    4 weeks ago

    Melbourne, Florida, United States Percepta Full time

    DescriptionIT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida , you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be DoingThe IT Support...

  • IT Support Services Technician

    1 month ago

    Melbourne, United States Percepta Full time

    IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.What You'll Be Doing The IT Support Technician's role...

  • IT Support Services Technician

    4 weeks ago

    Melbourne, United States Percepta Full time

    Description IT Support Services Technician At Percepta, we bring first-class service across each market we support. As a IT Support Services Technician in Melbourne Florida , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be...

  • Front Desk Agent

    4 days ago

    Melbourne, United States Carmel Management LLC Full time

    Benefits/Perks Flexible Scheduling Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to...

  • Front Desk Agent

    3 weeks ago

    Melbourne, United States Carmel Management LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication...

  • Desk Top Technician

    3 months ago

    Melbourne, United States Calvary Chapel Fellowship of Melbourne Full time

    Job DescriptionJob DescriptionBenefits:Paid time off Reports to: Director, ITFLSA status: Hourly (Non-exempt)Hours per week: 27 Hours, Part-timeCampus: MelbourneSchedule: Monday-Wednesday: 7:30 am-3:30 pmWe exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given...

  • Front Desk Associate

    1 month ago

    Melbourne, United States CR Fitness Holdings, LLC Full time

    Front Desk Associate Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive...

  • Service Technician

    3 months ago

    Melbourne, United States Gator Chrysler Dodge Jeep Full time

    Job DescriptionJob DescriptionJob Summary:The Service Technician at Gator Chrysler Dodge Jeep in Melbourne, Florida is a full-time, commission only position that requires a high level of skill and technical expertise. As an individual contributor, the Service Technician will be responsible for performing a wide range of automotive repairs and maintenance...

  • Front Desk Associate

    2 months ago

    Melbourne, United States Crunch Fitness Full time

    Front Desk Associate Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous opportunity for growth & career advancement....

  • Front Desk Associate

    3 months ago

    Melbourne, United States Crunch Fitness - CR Holdings Full time

    Job DescriptionJob DescriptionFront Desk Associate​Here We GROW Again!  Are you a potential Front Desk Associate and ready to leave average in the past?  Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our Front Desk Associate position offers a tremendous...

  • Automotive Service Technician

    6 days ago

    Melbourne, Florida, United States Master Team Automotive, Inc Full time

    Position OverviewMaster Team Automotive, Inc. is seeking experienced Automotive Service Technicians with a minimum of ten years in the field. We value expertise and are prepared to offer a competitive salary based on your experience and skills, ranging from $60,000 to $100,000+.Compensation StructureOur compensation package includes a guarantee for flat-rate...

  • Front Desk Manager

    3 days ago

    Melbourne, United States Premier Plastic Surgery Partners LLC Full time

    Job DescriptionJob DescriptionWe are seeking a personable and organized Front Desk Manager to join our esteemed plastic surgery practice, in our Meritt Island location. The ideal candidate will be both an experienced manager and the first point of contact for patients, providing exceptional customer service and administrative support. At the front desk, you...

  • Front Desk Manager

    1 month ago

    Melbourne, United States Premier Plastic Surgery Partners LLC Full time

    Job DescriptionJob DescriptionWe are seeking a personable and organized Front Desk Manager to join our esteemed plastic surgery practice, in our Meritt Island location. The ideal candidate will be both an experienced manager and the first point of contact for patients, providing exceptional customer service and administrative support. At the front desk, you...

Service Desk Technician

2 months ago

Melbourne, United States Raise Full time

We're Hiring Our key client is hiring and looking to add an IT Service Desk Technician (Linux) to their team. Please check the description below and reach out to us for more details if you are interested.

Pay: $30.00/hour depending on experience

Work Type: Onsite - Melbourne, FL 32901

Duration: 4 months contract with possible extension

Job Overview:

  • The Service Desk Technician role is responsible for monitoring his/her ticket queue as well as any new tickets coming in from users to the general ticket queue.
  • The Technician will also take incoming calls made to the Call Center.
  • The Technician is also responsible for maintaining the Company's end-user working environments, including all end user devices on this side of the wall or internal to the corporate firewall. They include workstations (desktop & laptops), printers and other peripherals, Video conference equipment, cellphones, and VOIP desk phones. The focus is on making sure the company's desktop computing environment is stable, secure and performing optimally.
  • The Service Desk Technician is responsible for the operational efficiency of these systems.
  • The Service Desk technician is expected to provide a high level of customer service.

Key Responsibilities:

  • Perform hands and eyes work onsite in case of a major incident, outage, or roll-out both during and after hours.
  • Closely monitor ticket queue for incoming tickets and route to proper teams if not able to resolve.
  • Document all end-user requests and interactions in ticketing system completing all steps as defined.
  • Maintain all SLAs for both users and VIPs.
  • Provide technical account management for customers resolving issues and escalating when appropriate.
  • Provide fast response and maintain a high level of professionalism at all times.
  • Diagnose, troubleshoot and resolve requests utilizing RDP, BigFix Remote Control, VPN Software, etc.
  • Troubleshoot all inquiries regarding systems, hardware, software, and operator problems.
  • Route or escalate requests to appropriate functional teams beyond Service Desk Team.
  • Instruct users as well as troubleshoot basic and advanced software/hardware issues with internal and external customers via phone, email, chat, and remote control/assist software.
  • Setup, support and trouble shoot VTC (Video Teleconference) and VOL (Video Online).
  • Provide fast response and maintain a high level of professionalism at all times.
  • Provides reports to management.
  • Build and maintain knowledge base and document procedures.
  • Document and manage Product Development issues to resolution.
  • Provide outstanding customer service.
  • Has a strong desire to learn.
  • Be logged into Call Center and ready to take incoming calls during standard business hours.
  • Be in the on call rotation for after hour support.

Minimum Requirements:

  • The ideal candidate will have at least an Associate's degree in Information Technology with three to five years of related experience and/or training; or an equivalent combination of education and experience.
  • Working knowledge of Linux network fundamentals with proven experience in Windows technologies.
  • Formal Windows classroom training and certifications from Microsoft technologies are a plus.
  • The ability to perform Windows network administration tasks is critical to the position and a broad knowledge and understanding of the entire Windows work environment is required.
  • Basic understanding of IT enterprise infrastructure such as networks, systems, telephony and storage and the interrelationships between the components.

Requirements include:

  • Associates Degree in Information Technology
  • Formal Windows classroom training and certifications Microsoft technologies
  • High level of integrity with a strong work ethic
  • PC hardware troubleshooting skills required
  • Knowledge of DNS, FTP, SMTP, TCP/IP, and LDAP required
  • Proficient with Windows Win10 operating systems and Microsoft Office required
  • Ability to react to high-priority requirements with little or no notice, providing clear documentation and follow-through
  • Ability to balance priorities and work alone or a team equally well
  • Ability to work under minimal supervision
  • Good organization and project management skills with attention to detail
  • Ability to document solutions and train other staff
  • Good verbal and written communication skills
  • Excellent priority management skills
  • Experience with PC hardware troubleshooting and repair skills required
  • Ability to travel to office and data center locations for on-site support, as needed
  • Basic understanding of IT enterprise infrastructures such as networks, systems, telephony, and storage and the interrelationships between the components
  • Working knowledge of Linux network fundamentals and requires a minimum of 5 years of service desk operations with proven experience in Windows technologies.
  • The ability to perform Windows network administration tasks is critical to the position, and broad knowledge and understanding of the entire Windows work environment is required
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications:

  • Experience with Service Now.
  • Experience working in an agile operations model.
  • Experience working in a Microsoft 365 work environment (MS Teams, SharePoint, Exchange Online).
  • One Microsoft desktop certification such as MCSE, MCSA, MTA highly desired.
  • ITIL certification desired.
  • Certifications in Windows system management is a plus.
  • Mac certification is a plus.

Raise PBC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veterans' status, sexual orientation, or any other characteristic protected by law. Raise PBC is an equal-opportunity employer encouraging diversity in the workplace.