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Supervisor Patient Registration
3 months ago
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Position Summary
The Patient Registration Supervisor promotes an excellent patient experience by providing on-site supervision and direction to a specific area within patient registration or financial counseling. This position occasionally performs the duties of the Patient Access Specialist and FACES roles.
Patient registration areas supported by this role may include main hospital registration, emergency department registration, pre-registration, financial counseling, and Children's Specialty Clinic registration. The department operates 24 hours per day, 7 days per week. The patient registration supervisor is expected to be on call during the week and on rotating weekends.
This position is responsible for supporting the team by assigning daily work, answering questions and solving escalated problems, recruiting and hiring qualified employees, ensuring an engaged workforce, and appropriately managing the staff schedule. The Patient Registration Supervisor represents the department at meetings with internal and external stakeholders and must be knowledgeable in all department functions.
Location: On-site in Minneapolis and St. Paul. This is not a remote work position.
DHS Background Study Required? Yes
