Sleep Care Specialist II

1 month ago

Reno, United States Sleep Data Full time

Job Type

Full-time

Description

Come be a part of the future of Sleep Medicine Join our Clinical Coaching team and help us improve the lives of countless patients suffering from sleep apnea We're on a mission to make a positive impact on the lives of patients living with sleep disorders by simplifying the complex process from diagnosis to treatment.

The Sleep Care Specialist in Nevada provides top level patient support. This includes but is not limited to coaching, education, information and Respiratory Assessments utilizing telephone communications. The expectation of this position is to provide a first class patient experience, with every patient interaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Answers inbound phone calls and makes outbound phone calls to patients, caretakers, physician staff, physicians, client company representatives and general public as needed and meets the standards set by the Company. (Greater than 50% of work time is spent in this capacity).
  • Calls patients to discuss issues regarding their equipment set up and continued therapy calls.
  • Performs telemedicine consults for patients working with Better Night.
  • Provides consistently excellent customer service and patient coaching to improve adherence to therapies, encourage resupply orders and to promote BetterNight as a world class health care organization.
  • Provides general information and education to BetterNight staff regarding Sleep Apnea, CPAP, Sleep Data's products and services, and other issues related to patient's care.
  • Responsible for reading patient history and notes, and ensures patients are followed throughout their services with Sleep Data.
  • Reviews patient files, both electronic and hard copy for accuracy and as necessary for patient care per current policy and procedures.
  • Makes patient notes in files and Brightree system as required by company policy and current health care standards.
  • Serves as an advocate for the patient and acts as a liaison with other members of the healthcare team, when required.
  • Instructs patients, caregivers, physicians and physician's staff on the proper use of respiratory equipment, necessary cleaning requirements and home safety issues during initial set-up and at any additional follow-up calls.
  • Ensures all area related price quotes given to customers/patients are appropriate and meet current company pricing policy. Explains co-pays and insurance coverage to patients as necessary.
  • Accurately enters and creates patient orders in the Brightree computer system.
  • Responsible for keeping all patient charts and information orderly, confidential, current and HIPAA compliant at all times.
  • Promotes Sleep Data's products and/or services to patients, healthcare organizations, businesses and general public
  • Must be knowledgeable in Patient Rights and Responsibilities
  • Thorough understanding of all PAP modalities and their physiological impact.
  • Thorough understanding of common morbidities and their association(s) with sleep apnea.
  • Thorough understanding of common alternative treatment methods for sleep apnea such as oral appliance therapy.


Requirements

QUALIFICATIONS

RPSGT (meeting the California Medical Board Licensing requirements), RRT or eligible and meeting the National Board of Respiratory Care (NBRC) and state licensing requirements (RCP) or RN, or LVN. Minimum one to two years of experience in DME (sleep-related) or in a Sleep Center. Clear time management skills proven by efficiency tracking. Person must be a self-starter and able to make correct and solid clinical decisions with minimum help from management. Must be able to work standard business hours in Pacific Standard Time Zone (California time). Shifts will be assigned in Pacific Standard Time Zone.

EDUCATION and/or EXPERIENCE

Must have 1-2 year experience with Sleep DME or as a Sleep Tech. Must obtain the required number of continuing education credits to maintain credentials as required by license. Must also attend related in-services offered by the Company. Must be knowledgeable in equipment usage and maintenance. Must be knowledgeable in Patient Rights and Responsibilities, including HIPPA regulations. Must be knowledgeable in patient's Plan of Care and Follow-up.

WORK LOCATION

This position must be located within the State of Nevada

$28.00-$32.00/hour

Medical, Dental, Vision, 401k, Vacation, Holiday and Sick time

Salary Description

$28.00-$32.00/hour

  • Sleep Care Specialist II

    4 weeks ago

    Reno, Nevada, United States Sleep Data Full time

    About the Role:The Sleep Care Specialist II in Nevada provides top-notch patient support, delivering exceptional coaching, education, and information via telephone communications. This critical position requires a first-class patient experience with every interaction.Key Responsibilities:Answers inbound phone calls, makes outbound calls to patients,...

  • Sleep Care Specialist II

    1 month ago

    Reno, United States Sleep Data Full time

    Job Type Full-timeDescriptionCome be a part of the future of Sleep Medicine! Join our Clinical Coaching team and help us improve the lives of countless patients suffering from sleep apnea! We're on a mission to make a positive impact on the lives of patients living with sleep disorders by simplifying the complex process from diagnosis to treatment.The Sleep...

  • Sleep Care Specialist II

    1 month ago

    Reno, United States Sleep Data Full time

    Job Type Full-time Description Come be a part of the future of Sleep Medicine! Join our Clinical Coaching team and help us improve the lives of countless patients suffering from sleep apnea! We're on a mission to make a positive impact on the lives of patients living with sleep disorders by simplifying the complex process from diagnosis to treatment. The...

  • Dental Care Specialist

    5 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Dental Care Specialist to join our innovative team at Innovative Sleep Concepts Llc. This is an exciting opportunity for a skilled professional to excel in the field of dental sleep medicine and make a meaningful impact on patients' lives.The ideal candidate will have a passion for working in...

  • Dental Care Specialist

    5 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    We are seeking a highly skilled Dental Care Specialist to join our innovative team at Innovative Sleep Concepts Llc in south Reno. This is an excellent opportunity for a dedicated professional who wants to excel in their career as a dental assistant.About the JobThis full-time position involves working with some of the most advanced technologies, such as...

  • TMJ and Dental Sleep Therapist

    4 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    Job DescriptionWe are seeking a highly skilled and compassionate TMJ and Dental Sleep Therapist to join our team at Innovative Sleep Concepts Llc. As a key member of our team, you will play a critical role in delivering exceptional patient care and contributing to our mission of improving patients' lives through innovative dental sleep medicine solutions.The...

  • Sleep Apnea Treatment Coordinator

    1 week ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    About Our PracticeWe are a privately owned dental sleep and TMJ practice located in the south Reno area, serving patients from all walks of life. Our team is dedicated to providing exceptional patient care, utilizing cutting-edge technologies and evidence-based treatments to help our patients overcome sleep breathing disorders and TMJ dysfunction.We pride...

  • Sleep and TMJ Therapy Professional

    5 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    Innovative Sleep Concepts Llc is a thriving PRIVATELY owned dental sleep & TMJ practice located in the heart of Reno. We are passionate about helping patients achieve optimal oral health and overall well-being. As a Sleep and TMJ Therapy Professional, you will play a vital role in our mission to provide exceptional patient care.What You'll DoYou will work...

  • Dental Care Specialist

    4 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    Job OverviewWe are seeking a highly motivated Dental Care Specialist to join our team at Innovative Sleep Concepts Llc in south Reno. This is an excellent opportunity for a dedicated professional who wants to excel in their career as a dental assistant.Estimated Salary: $45,000 - $60,000 per year, depending on experience.ResponsibilitiesAssist dentists and...

  • Renown Sleep Medicine Specialist Opportunity

    4 weeks ago

    Reno, Nevada, United States Renown Health Full time

    Company Overview:Renown Health, a leading not-for-profit healthcare network in Northern Nevada, is seeking a skilled Sleep Medicine Specialist to join its physician-led medical group. This individual will work in an established sleep lab practice, contributing to the growth and success of our organization.Estimated Salary: $300,000 per yearJob...

  • Dental Support Specialist

    5 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    Job TitleWe are seeking a highly skilled Dental Support Specialist to join our team at Innovative Sleep Concepts LLC, located in south Reno. As a key member of our dental sleep and TMJ practice, you will have the opportunity to work with cutting-edge technologies and contribute to the growth of our thriving private practice.

  • Sleep Medicine Physician

    3 weeks ago

    Reno, United States Renown Health Full time

    Renown Health is northern Nevada s largest and only locally owned, not-for-profit integrated health network committed to meeting the health and wellness needs of our growing community and serving the surrounding Lake Tahoe and northeast California regions. Renown serves a population in excess of 750,000 in a 17-county area in northern Nevada, the Lake Tahoe...

  • Sleep Medicine Specialist

    4 weeks ago

    Reno, Nevada, United States Renown Health Full time

    About Renown HealthRenown Health is a leading not-for-profit integrated health network in northern Nevada, dedicated to meeting the health and wellness needs of our growing community. Our network serves over 750,000 people across 17 counties in northern Nevada and northeastern California, with a presence that extends beyond our local region.We take pride in...

  • Sleep Medicine Physician Specialist

    2 weeks ago

    Reno, Nevada, United States Renown Health Full time

    About the JobWe are seeking a highly skilled Sleep Medicine Physician to join our team at Renown Health. As a Sleep Medicine Physician, you will play a critical role in providing exceptional patient care and helping us achieve our mission of improving the health and well-being of our community.The successful candidate will have excellent clinical skills and...

  • Sleep Technician Specialist

    4 weeks ago

    Reno, Nevada, United States Renown Health Full time

    Job SummaryRenown Health seeks a highly skilled Sleep Technician to perform overnight sleep studies and contribute to the evaluation and treatment of sleep patients. The ideal candidate will possess strong analytical skills, effective communication abilities, and the capacity to work independently with minimal supervision.Key Responsibilities- Prepare and...

  • Sleep Medicine Physician

    4 weeks ago

    Reno, Nevada, United States Renown Health Full time

    About Renown HealthRenown Health is a renowned not-for-profit integrated health network in northern Nevada, dedicated to delivering exceptional healthcare services to its growing community and surrounding regions. With a commitment to excellence, we serve over 750,000 individuals across 17 counties, while welcoming patients from rural hospitals across the...

  • Sleep Medicine Specialist for Northern Nevada

    4 weeks ago

    Reno, Nevada, United States Renown Health Full time

    We are seeking a board-certified Sleep Medicine Physician to join our physician-led medical group in an established sleep lab practice in Reno, Nevada. Our team is dedicated to providing exceptional patient care and pushing the boundaries of medical innovation.Position OverviewThis full-time employed position with Renown Medical Group offers a competitive...

  • Physician in Sleep Medicine

    2 weeks ago

    Reno, Nevada, United States Renown Health Full time

    About the JobWe are seeking a highly skilled Sleep Medicine Physician to join our team at Renown Health. As a Sleep Medicine Physician, you will be responsible for providing exceptional patient care and contributing to our mission of improving the health and well-being of our community.The successful candidate will have a strong background in sleep medicine...

  • Sleep Technician-Unregistered

    1 month ago

    Reno, United States Renown Health Full time

    Position Purpose: Reporting to the Sleep Center Manager, Sleep Technicians perform overnight sleep studies to assist in the evaluation and treatment of sleep patient in compliance with AASM guidelines. Nature and Scope: Sleep Study Preparation and Set-up 1. Collect, analyze and integrate patient information in order to identify and meet the...

  • Oral Care Team Member

    7 days ago

    Reno, Nevada, United States Innovative Sleep Concepts Llc Full time

    About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to join our team as a Sleep and TMJ Assistant Professional. In this role, you will assist our dentists in providing exceptional patient care, utilizing advanced technologies such as Cone Beam imaging and intra-oral scanning.