Sr Manager, Patient Education Liaison/Clinical Educator

2 weeks ago

Cambridge, United States Agios Pharmaceuticals Full time
Patient Education Liaison/Clinical Educator-Central Region (Texas)

Who we are:

Agios is a biopharmaceutical company that is fueled by connections. We thrive in a supportive, fun, and flexible environment full of people empowered to bring their whole selves to work. We care deeply about our work, each other, and the patients who count on us. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for rare diseases - and make a bigger difference in their lives. In the U.S., Agios markets a first-in-class pyruvate kinase (PK) activator for the treatment of hemolytic anemia in adults with PK deficiency. Building on the company's leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia.

The impact you will make:

The Patient Education Liaison/Clinical Educator (PEL/CNE) is responsible for establishing strong working relationships with patients and healthcare professionals. The PEL will utilize their professional skills and clinical experience to engage with health care providers to deliver disease state education, genetic testing information, and approved product messaging. The PEL will also gain insights from clinical teams and office staff supporting patients with chronic hemolytic anemias to further their understanding of the disease burden associated with hereditary anemias, related diagnostic challenges, and the types of support they need for their patients. The PEL also supports the patient centric business model by providing disease and product education to patients and families affected by genetic disease for which Agios provides a treatment option.

Territory to include this major market: Texas, Oklahoma, Arkansas, Mississippi, Louisiana

What you will do:
  • The PEL/CNE will lead regional education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and caregiver through in person interactions, patient and family meetings and patient education programs.
  • Utilize approved messaging during in-service programs with healthcare professionals to raise disease state education and awareness of Thalassemia, PK Deficiency, and genetic testing options for the diagnosis of hereditary hemolytic anemias.
  • Ensure success of in-service programs through collaborative partnerships with local sales representatives (Hemolytic Anemia Specialists) and Agios Patient Support Managers
  • The PEL/CNE will pro-actively identify regional diseases state education initiatives.
  • PEL/CNE will identify professional chapters and advocacy organizations in markets that have a need for disease state and branded education.
  • PEL/CNE will provide quarterly and annual business plans and update their respective [Manager] and field colleagues weekly to ensure key stakeholder awareness and focus/teamwork is optimized
  • Work and communicate cohesively with team members to meet needs and provide opportunities for process enhancement.
  • Timely follow up on committed appointments and referrals to other health care professionals.
  • Provides updates on activity to regional colleagues, ensuring that the regional team appropriately works as one entity to support patients.
  • Ensure all activities are conducted in a manner that is compliant with industry mandated rules and regulations.
What you bring:
  • Registered Nurse, Advance Practice Provider, Genetic Counselor
  • Hematology background preferred
  • HCP education and/or clinical specialist background required
  • Exceptional presentation, facilitation, verbal, and written communication skills
  • Ability to connect with healthcare professionals in a trustworthy manner to encourage thorough responses
  • Competent and comfortable utilizing technology including virtual platforms
  • Ability to develop and maintain strong partnerships; ability to influence without direct authority
  • Proven track record of working collaboratively and with flexibility in a fast-paced, multi-tasking environment, while maintaining operational quality
  • An innovative mindset and a proven ability to challenge the status quo
  • Ability to think critically, strategically, and cross functionally
  • Goal oriented, self-starter with a strong ability to self -manage
  • Willingness to travel 50% of time
  • Experience supporting rare diseases or hematology oncology preferred
  • 1-2 years pharmaceutical experience preferred
  • Ability to travel for work functions including ground and air transportation.
  • Proficiency in additional language preferred (Mandarin, Hindi, Arabic, Cantonese)
Work Location:

Location Specific - Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events.

What we will give you:
  • Deliberate Development. Your professional growth as one of our top priorities.
  • Flexibility. We're all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you're at your best, we're at our best.
  • Premium benefits package. We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
  • Competitive performance-based compensation. This includes both short- and long-term incentives that are connected to our business strategy.
  • Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
  • Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We're continuously looking to improve the inclusivity of our workforce.
  • Commitment to community. We're an active participant in the communities that surround us - the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.


Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.

  • Product Manager, Services Education

    4 hours ago

    Cambridge, Massachusetts, United States Philips Full time

    Job TitleProduct Manager, Services EducationJob DescriptionProduct Manager, Services Education As our Hospital Patient Monitoring (HPM) Service Product Manager for Education, you will be critical in driving how education services are offered to our customers. You will ensure that customers realize the value of our educational solutions in clinical and...

  • Manager/Sr. Manager, Clinical Supply Chain

    1 week ago

    Cambridge, United States Cullinan Therapeutics Full time

    Summary: Cullinan Oncology is seeking an experienced Sr. Manager reporting to the Senior Director of Supply Chain, you will support the planning, creation, implementation, build, and optimization of the clinical supply chain to ensure uninterrupted and timely clinical drug supply for Cullinan's clinical programs. Position Responsibilities: Support the...

  • Special Education Teacher

    9 hours ago

    Cambridge, United States Cross Country Education Full time

    Cross Country Education is looking for Occupational Therapy Teachers in California with experience like yours, for Highly in-demand schools.Competitive pay and great benefits!Ask about a $2000 referral bonus as well.Minimum Requirements: Work in school setting candidate will be working closely with school staff and parents regarding the development of...

  • Special Education Teacher

    21 hours ago

    Cambridge, United States Cross Country Education Full time

    Cross Country Education is looking for Occupational Therapy Teachers in California with experience like yours, for Highly in-demand schools.Competitive pay and great benefits!Ask about a $2000 referral bonus as well.Minimum Requirements: Work in school setting candidate will be working closely with school staff and parents regarding the development of...

  • Childbirth Educator

    1 month ago

    Cambridge, United States Mount Auburn Hospital Full time

    **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Type**: Per Diem **Scheduled Hours**: 0 **Work Shift**: Evening (United States of America) Childbirth Educator FR - Job_Description_Under_Construction Childbirth Educator FR - Job_Description_Under_Construction **FLSA...

  • Sr. Territory Business Manager, MS Franchise

    4 days ago

    Cambridge, Massachusetts, United States Biogen Full time

    Job Description In this field based, specialty sales representative position you will be called upon to sell our Neurology products with key stakeholders in the Multiple Sclerosis community: including Neurologists, allied health professionals, and local MS chapters. The Sr. Territory Business Manager is responsible for developing and executing on sales...

  • Senior Clinical Trial Manager

    2 weeks ago

    Cambridge, United States Boston Pharmaceuticals Full time

    Company Overview Boston Pharmaceuticals is a clinical-stage biopharmaceutical company. We are developing highly engineered targeted therapies for patients with serious liver diseases. Our lead investigational program, BOS-580, is a long-acting once-monthly FGF21 analogue being studied in a Phase 2 clinical trial for metabolic dysfunction-associated...

  • Associate Director, Clinical Operations

    2 weeks ago

    Cambridge, United States Clinical Dynamix, Inc. Full time

    Role: Associate Director, Clinical Operations We are looking for a energetic and passionate Associate Director, Clinical Operations who is excited to plan and lead timely and high quality oncology clinical trial execution. The ideal candidate has a track record of executing complex, on-time clinical trials at a biotech/pharma company and has begun working...

  • Senior Clinical Trial Manager

    2 weeks ago

    Cambridge, United States Boston Pharmaceuticals Full time

    Company OverviewBoston Pharmaceuticals is a clinical-stage biopharmaceutical company. We are developing highly engineered targeted therapies for patients with serious liver diseases. Our lead investigational program, BOS-580, is a long-acting once-monthly FGF21 analogue being studied in a Phase 2 clinical trial for metabolic dysfunction-associated...

  • Nursing Education Specialist, 40 Hour Day Shift

    3 weeks ago

    Cambridge, United States Mass General Brigham Full time

    Nursing Education Specialist, 40 Hour Day Shift-(3283179) Description Summary Develop, coordinate, and direct orientation and training programs for all new staff. Identify areas for educational and professional development of current staff and implement appropriate learning experiences. Participate in projects related to education, training, staff...

  • Nursing Education Specialist, 40 Hour Day Shift

    1 week ago

    Cambridge, United States Spaulding Rehabilitation Hospital Full time

    Job Description - Nursing Education Specialist, 40 Hour Day Shift (3283179) Job Description Nursing Education Specialist, 40 Hour Day Shift-(3283179) Description Summary Develop, coordinate, and direct orientation and training programs for all new staff. Identify areas for educational and professional development of current staff and implement...

  • Senior Director, Clinical Data Management

    4 weeks ago

    Cambridge, United States Editas Medicine Full time

    Job DescriptionJob DescriptionAt Editas, we’re driven by a collective purpose, to bring transformative and life changing therapies to people living with serious diseases with the greatest unmet needs. This fuels our drive to excel in scientific innovation, allowing us to harness the power and potential of CRISPR/Cas9 and CRISPR/Cpf1 (Cas12a) gene editing....

  • Director, Genetic Disease Patient Advocacy

    1 week ago

    Cambridge, United States Relay Therapeutics, Inc. Full time

    The Opportunity: As Director, Genetic Disease Patient Advocacy, you will be responsible for building and maintaining relationships with the patient community and patient advocacy organizations across Relay Tx's emerging genetic disease portfolio, for ensuring that the needs and insights from these relationships are reflected in internal decision-making...

  • IT Operations Coordinator

    1 week ago

    Cambridge, United States Maxis Clinical Sciences Full time

    Job DescriptionJob DescriptionClient's Global R&D Discovery IT team is offering a tremendous opportunity for an experienced IT Operations Coordinator to play a vital role in the delivery of technology solutions of value to meet the expanding needs of Client's global IT mission. Come join a growing team and we strive to advance solution delivery to a...

  • Program Coordinator

    2 weeks ago

    Cambridge, United States Maxis Clinical Sciences Full time

    Job DescriptionJob DescriptionDescription:ACTUAL TITLE: IT Operations CoordinatorClient's Global R&D Discovery IT team is offering a tremendous opportunity for an experienced IT Operations Coordinator to play a vital role in the delivery of technology solutions of value to meet the expanding needs of Client's global IT mission. Come join a growing...

  • Senior Clinical Research Coordinator BWH Neurology

    2 weeks ago

    Cambridge, United States Partners Healthcare System Full time

    Working under general supervision from manager or PI, providing support to clinical research studies. Independently coordinates all activities of clinical trials and clinical research including but not limited to supervising the daily activities of research assistants, implementing, and maintaining quality assurance procedures, designing research protocols,...

  • Sr. Clinical Trial Associate, Clinical Operations

    7 days ago

    Cambridge, United States The Steely Group Full time

    Reporting to the Director of Clinical Operations, this role is responsible for collaborating with and utilizing instructions/ information from study managers or global project leaders to support Clinical Operations by ensuring the timely and effective implementation and maintenance of the clinical operational study documentation, in accordance with study...

  • Sr Director/Director, Alliance Management

    5 days ago

    Cambridge, Massachusetts, United States Fulcrum Therapeutics Full time

    Company Overview Fulcrum Therapeutics is a clinical-stage biopharmaceutical company focused on improving the lives of patients with genetically defined rare diseases in areas of high unmet medical need. Fulcrum's two lead programs in clinical development are losmapimod, a small molecule for the treatment of facioscapulohumeral muscular dystrophy (FSHD) and...

  • Senior Director, Clinical Data Management

    4 weeks ago

    Cambridge, Massachusetts, United States Editas Medicine Full time

    At Editas, we’re driven by a collective purpose, to bring transformative and life changing therapies to people living with serious diseases with the greatest unmet needs. This fuels our drive to excel in scientific innovation, allowing us to harness the power and potential of CRISPR/Cas9 and CRISPR/Cpf1 (Cas12a) gene editing. We believe our people are at...

  • Business Development Liaison- Asteroid Health

    1 month ago

    Cambridge, United States Arrow Consulting Full time

    Job DescriptionJob DescriptionAsteroid Health is seeking a Business Development Liaison for their mental health treatment program in Newton, MA for adults (18+).Get ready to dive into the exciting world of compassionate behavioral health services! Here, our philosophy is more than just words – it's a vibrant force fueled by the core principles of...