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Front Desk Administrator

2 months ago

Sacramento, United States Royal Electric Company Full time

At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results.

We are able to sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty. These values support our core purpose; to build great relationships, one project at a time

We have a current opening for a Front Desk Administrator at our Sacramento headquarters.

Success in the position is achieved through the following duties & responsibilities:

Manage Front Desk

·       Answer phones and transfer callers to the appropriate Royal employee.

·       Ensure visitors follow our appointment procedures prior to entering building.

·       Greet visitors and direct them to the correct personnel while following safety protocol.

·       Notify field/office employees of all incoming door dash orders, delivered packages, mail, etc.

·       Open and date stamp all general correspondence and distribute mail to appropriate employees. 

·       Keep postage machine stocked and add postage as needed.

·       Prepare outgoing packages for UPS, FedEx, etc.  Assist with calling for pick up or tracking packages as needed.

·       Maintain an adequate inventory of office supplies. 

·       Keep the lobby and office supply closet organized and clean.

·       Follow the Front Desk Checklist to complete at the beginning and end of each day.

·       Update Front Desk Checklist and SOPs as needed.

Provide Building Maintenance Support

·       Communicate cleaning needs with Janitorial Services vendor.

·       Prepare conference rooms for meetings and ensure they are kept tidy and stocked with water, pens, tissue boxes, etc.

·       Ensure copy machines are stocked with paper and toner.  Make calls for service if needed.

·       Order and manage supplies and snacks for all offices and job site trailers.

·       Re-stock break rooms and crew area with supplies. 

·       Ensure areas are clean and coffee pots are emptied at the end of the day.

·       Partner with field and accounting to schedule cleaning of trailers for different project sites and rental properties.

Clerical Support

·       Order and facilitate lunch for team trainings and meetings. Ensure clean up after lunch is complete.

·       Fax support for office and field staff.

·       Maintain vendor, mail distribution and call flow charts are updated monthly.

·       Communicate and distribute updates to daily job bid list to Front Desk Coverage team.

·       Provide clerical support for field employees as needed.

·       Complete misc. projects as assigned.

Requirements

Qualifications:

  • 3+ years of experience working as a receptionist or front desk administrator.
  • Experience working in the construction industry is preferred.

Required Skills & Abilities

  • Excellent written and verbal communication skills with a focus on customer service.
  • Ability to multi-task and demonstrate time management in a fast-paced environment.
  • Ability to problem-solving skills and escalate questions and concerns when needed.
  • Must be detail-orientated, well organized, and able to meet deadlines.

Salary Range

  • Salary Range: $20.00/hour - $25.00/hour
    • This is a non-exempt position

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Wellness Resources