Analyst, Customer Insights and Care
3 weeks ago
Signature Aviation is one of the world's preeminent global aviation companies offering exceptional experiences and essential support services to business and private aviation customers. The company's large-scale infrastructure footprint enables travel and is a critical global economic driver. Signature operates an industry-leading network of private aviation terminals, with over 200 locations covering key destinations in 27 countries across five continents. The United States is the company's largest market with operations at 38 of the top 50 busiest airports.
Signature is seeking an Analyst, Customer Insights and Care. This role is integral to shaping our understanding of customer behavior and preferences. The Analyst will collaborate with multiple stakeholders and lead the analysis, project management, and execution of research initiatives (qualitative and quantitative) that span the entire customer journey. The ideal candidate will excel in synthesizing data into strategic insights that guide key business decisions.
The ideal candidate:
- Is comfortable navigating ambiguity and constantly able to reprioritize work as needed
- Is a proactive self-starter and a team player ready to roll up your sleeves wherever attention and support are needed
- Is a clear and effective communicator
- Is exceptional at building trust and partnerships with key stakeholders
- Is organized, curious, and loves to learn
- Effectively manages multiple internal clients, projects, and disciplines simultaneously
- Prides yourself in your impeccable attention to detail in all aspects of your work
- Project Management: Oversee end-to-end marketing research projects, ensuring timely deliverables and actionable recommendations
- Research Design: Implement research methodologies tailored to address specific business needs
- Data Analysis: Translate research findings into actionable insights that drive business decisions
- Reporting: Prepare comprehensive reports and compelling visualizations that effectively communicate findings and recommendations to stakeholders
- Collaboration: Partner with operations, customer experience, sales, and other cross-functional teams to clarify research needs and integrate findings into business strategies
- Customer Advocate: Act as a champion for the wants and needs of our guests across the organization
- Conflict Resolution: Ensure consistent and effective customer issue resolution across the company
- Bachelor's degree required
- 1-3 years' experience in consumer insights, corporate strategy, or management/strategy consulting
- Strong project management skills and experience balancing multiple projects or responsibilities simultaneously
- Hands-on research experience in both Quant and Qual methodologies
- Experience with customer experience platforms, including Qualtrics a plus
-
Analyst, Customer Insights and Care
3 weeks ago
Orlando, United States Signature Aviation Full timeSignature Aviation is one of the world’s preeminent global aviation companies offering exceptional experiences and essential support services to business and private aviation customers. The company’s large-scale infrastructure footprint enables travel and is a critical global economic driver. Signature operates an industry-leading network of private...
-
Data Insights Analyst
4 weeks ago
Orlando, Florida, United States AssistRx Full timeJob Title: Data Insights AnalystAssistRx is seeking a highly skilled Data Insights Analyst to join our team. The ideal candidate will have a strong background in data analysis and a passion for uncovering insights that drive business growth.Key Responsibilities:Analyze complex data sets to identify trends and patternsDevelop and maintain reports and...
-
Data Insights Analyst
1 month ago
Orlando, Florida, United States AssistRx Full timeAssistRx is seeking a highly skilled Data Insights Analyst to join our team. The ideal candidate will have a strong background in data analysis and be able to develop and implement data-driven solutions to drive business growth.The Data Insights Analyst will be responsible for acquiring, managing, and analyzing data to provide insights to internal teams,...
-
Programmer Analyst, Consumer Insights
1 month ago
Orlando, United States NBCUniversal Full timeUniversal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about...
-
Customer Insight Analyst
2 months ago
Orlando, United States TEKsystems Full timeJob DescriptionJob DescriptionJOB SUMMARYConducts a variety of qualitative and quantitative research studies to better understand the perspective of the current and future of our client's consumer. Transform client objectives into research methodologies. Write surveys, monitor survey deployment progress, analyze data to tell the story of...
-
Pharmacy Business Insights Manager
1 month ago
Orlando, Florida, United States Orlando Health Full timeJob Summary:The Pharmacy Business Insights Manager plays a pivotal role in driving strategic data-driven decisions to enhance growth and optimize performance in the pharmacy department. This position is responsible for leading the analysis and interpretation of pharmacy data, collaborating with business leaders across Orlando Health, and providing management...
-
Manager of Pharmacy Business Insights
3 months ago
Orlando, United States Orlando Health Full timePosition Summary: The Manager of Pharmacy Business Insights plays a pivotal role in driving the strategic utilization of data insights to enhance growth and optimize performance in the pharmacy department. This position is responsible for leading the analysis and interpretation of pharmacy data, collaborating with business leaders across Orlando Health, and...
-
Pharmacy Business Insights Manager
4 weeks ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryThe Pharmacy Business Insights Manager plays a pivotal role in driving strategic data utilization to enhance growth and optimize performance in the pharmacy department.About Orlando HealthAt Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing, and hope to those we serve. Our 27,000+ team...
-
Senior Sales Performance Analyst
4 weeks ago
Orlando, Florida, United States AssuredPartners Full timeJob SummaryAs a highly skilled Sales Analyst at AssuredPartners, you will play a crucial role in driving business growth and revenue generation through data-driven insights and strategic analysis. With a strong background in sales and growth analytics, you will be responsible for analyzing large datasets, developing data visualizations, and providing...
-
Business System Analyst
1 month ago
orlando, United States Insight Global Full timeInsight Global is seeking a Business System Analyst to support a large healthcare customer in Orlando, FL on a hybrid structure (2 days a week on-site). This analyst will act as a liaison between clinical and operational service lines, supporting various quality and performance measurement initiatives throughout the organization. This includes developing and...
-
Business System Analyst
1 month ago
Orlando, United States Insight Global Full timeInsight Global is seeking a Business System Analyst to support a large healthcare customer in Orlando, FL on a hybrid structure (2 days a week on-site). This analyst will act as a liaison between clinical and operational service lines, supporting various quality and performance measurement initiatives throughout the organization. This includes developing and...
-
Business System Analyst
1 month ago
orlando, United States Insight Global Full timeInsight Global is seeking a Business System Analyst to support a large healthcare customer in Orlando, FL on a hybrid structure (2 days a week on-site). This analyst will act as a liaison between clinical and operational service lines, supporting various quality and performance measurement initiatives throughout the organization. This includes developing and...
-
Business Systems Analyst
4 weeks ago
Orlando, Florida, United States Insight Global Full timeKey Responsibilities:We are seeking a highly skilled Sr Business Analyst to join our team at Insight Global. This role will involve working with large technology projects, collaborating with business technology platforms, and being responsible for the design and delivery of workflow projects.Key Skills:Strong experience with Jira - story writing, end user...
-
Marketing Research Analyst
4 weeks ago
Orlando, Florida, United States OneRail Full timeAbout the RoleWe are seeking a highly skilled Marketing Research Analyst to join our Product Marketing team at OneRail. As a key member of our team, you will be responsible for leading both qualitative and quantitative research initiatives to deliver actionable insights that inform our product development, marketing, and pricing strategies.Key...
-
Financial Analyst
1 month ago
Orlando, United States 4 Staffing Corp Full timeFinance Analyst Opportunity in Orlando FL Our client a leading organization in the Hotel & Hospitality Industry is seeking a talented Finance Analyst to join their dynamic team. If you have a strong background in financial reporting and a passion for delivering impactful business insights this could be the perfect fit for you. In this role you will work...
-
Financial Analyst
4 weeks ago
Orlando, United States 4 Staffing Corp Full timeFinance Analyst Opportunity in Orlando FL Our client a leading organization in the Hotel & Hospitality Industry is seeking a talented Finance Analyst to join their dynamic team. If you have a strong background in financial reporting and a passion for delivering impactful business insights this could be the perfect fit for you. In this role you will work...
-
Business System Analyst
4 weeks ago
Orlando, Florida, United States Insight Global Full timeInsight Global is seeking a highly skilled Business System Analyst to support a large healthcare customer in a hybrid structure. This role involves acting as a liaison between clinical and operational service lines, supporting various quality and performance measurement initiatives. The analyst will develop and maintain reports, scorecards, and dashboard...
-
Digital Marketing Analyst
4 weeks ago
Orlando, Florida, United States Chatter Buzz Full timeAt Chatter Buzz, we foster innovation and excellence in our work. As a Digital Marketing Analyst, you will be part of a dynamic team that drives results for our clients through data-driven strategies and interactive tools.You will be a creative and analytical problem-solver, able to uncover potential roadblocks and map effective solutions. Your unique...
-
Financial Analyst
3 weeks ago
Orlando, United States 4 Staffing Corp Full timeAbout the job Financial Analyst - Orlando, FL Finance Analyst Opportunity in Orlando, FL Our client, a leading organization in the Hotel & Hospitality Industry, is seeking a talented Finance Analyst to join their dynamic team. If you have a strong background in financial reporting and a passion for delivering impactful business insights, this could be the...
-
Senior Financial Analyst
1 month ago
Orlando, Florida, United States K2 STAFFING LLC Full timeJob Title: Senior Financial AnalystWe are seeking a highly skilled Senior Financial Analyst to join our finance team at K2 Medical Research. As a key member of our team, you will be responsible for managing our financial processes, ensuring compliance with regulations, and providing strategic insights to support our growth.Key Responsibilities:Prepare and...