CRM Product Owner

2 weeks ago

Torrance, United States Honda Full time
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future

Job Purpose

  • Digital Marketing department is working to build customer loyalty by improving customer satisfaction and creating promoters. We will transform the customer experience across all channels and improve associate & dealer experience through the improvement of systems, processes, and capabilities. We honor customer preferences, offer a personal touch, and value each interaction as a brand-appropriate relationship building opportunity.
  • The Product Owner will create and manage action plans and milestones independently, for small to medium scale product(s). This role translates the wishes of stakeholders into understandable language for the Development Team to interpret and take action. This leadership role also sets direction and prioritizes work, removing impediments when necessary.
  • This role will lead Agile Product Team within the Digital Marketing Department. Responsibilities include: Represent and advocate for the Business in strategic planning, product development and solution management that are in alignment with stakeholder AHM Business Units (Auto Honda, Acura, Power Sports Products, Power Equipment, Marine and AHFC) corporate strategies.
  • Working with leadership, owns critical decisions such as business goals, scope, and desired outcomes
  • Delivers high, consistent value (release mgmt.), successful completion of releases
  • This position requires extensive collaboration with AHM associates, IT, consultants, contingent workforce, and vendors.
Key Accountabilities
  • Create, manage and cultivate product team plans:
    • Manage and prioritize backlog and product development details. Maintaining release velocity.
    • Support Release Train and scrum team of smaller scale products via Product Increment (PI) planning, managing the product definition and implementation.
    • Prioritize and manage backlog and implementation, ensure product execution meets strategy and requirements and refine features into user stories and story acceptance criteria.
    • Plan product sprint cycles to deliver business value, enhance product performance and achieving product /KPIs that support enterprise OKRs.
    • Maintain quality standards and process documentation, lead Sprint Reviews and Retrospectives for the product team.
  • Lead Product Development and Operation as Product Owner:
    • Takes full responsibility for the definition, approach, facilitation and satisfactory completion of small to medium scale products (with business impact and firm deadlines).
    • Identifies, assesses, and manages risk to the success of the Product. Ensures that realistic development/sprint plans are maintained and ensures regular and accurate communication to stakeholders.
    • Ensures quality reviews occur on schedule and according to procedure.
    • Ensures that Sprint and release deliverables are completed within agreed cost, timescale and resource budgets.
    • Provides effective leadership to the Product team, and takes appropriate action where team performance deviates from agreed tolerances.
    • Reviews analysis and performance monitoring for specified products. Supports problem resolution, resolves issues and acts on feedback and usage of in-life products.
    • Contributes to product collateral and monitors results and feedback from product launches.
  • Advance agile processes:
    • Contribute to the enterprise's Agile transformation by adopting and spreading knowledge of agile principles and processes.
Qualifications, Experience, and Skills
  • BA/BS degree or equivalent professional experience supported by subject matter training
  • 5-8 years of professional experience in the field of project/product management, software development or relevant customer experience technologies or services
  • 1-3 years experience in an Agile environment
  • 1-3 years of experience in consumer or dealer facing software design and development
  • Requires and applies a knowledge of business, product performance and industry principles, practices, and procedures
  • Knowledge of or experience in working cross-functionally ideally with a variety of different domains, including IT, Finance, and Business Development
  • Work experience in a collaborative, cross-functional team environment
  • Experience on agile teams as Business Analyst or Scrum Master
  • Experience with JIRA or similar tool
  • Excellent customer service and problem-solving skills
  • Curious, questioning skills to gain understanding and build support
  • Automotive OEM experience helpful
  • Self-motivated with strong analytical, organizational and project coordination skills
  • Ability to communicate effectively with internal and external customers as well as non-technical and technical personnel
  • Ability to work effectively with AHM staff, IT staff, 3rd party vendor staff
  • Ability to collect business requirements, recommend or make decisions on business requirements/interdependencies
  • Ability to present recommendations to varying stakeholders to educate and gain support or approvals
  • Ability to interact with other Honda company's personnel, builds strong relationships at all levels and across all business units and organizations, and understands business imperatives
Working Conditions
  • Hybrid
Benefits and Total Rewards

What differentiates Honda and makes us an employer of choice?

Total Rewards:
  • Competitive Base Salary: Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.
  • Annual Bonus
  • Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
  • Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
  • Paid time off, including vacation, paid holidays, sick time, personal days
  • 401K Plan with company match + additional contribution
  • Lifestyle Bonus
  • Relocation assistance
Career Growth:
  • Advancement opportunities
  • Career mobility
  • Education reimbursement for continued learning
  • Training and Development programs
Additional Offerings:
  • Wellbeing program
  • Community service and engagement programs
  • Product programs
  • Free drinks onsite

What differentiates Honda and make us an employer of choice?

Total Rewards:
• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:
• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs

Additional Offerings:
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs
• Free Drinks Onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Bring the Future

Honda is driven by a passionate workforce that is proud of the quality products we produce and the goals we aim to accomplish. Our associates charge forward through guidance of the Honda 2030 Vision: Lead the advancement of mobility and enable people everywhere in the world to improve their daily lives.

You're invited to
bring your skills, bring your background, and bring the future at Honda.

Apply today.

Dream. Create. Drive. Repeat.

">Join Our Career Community >

  • CRM Product Owner

    3 weeks ago

    Torrance, United States American Honda Motor Company, Inc. Full time

    What Makes a Honda, Is Who Makes a HondaHonda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • CRM Product Owner

    3 weeks ago

    Torrance, United States American Honda Motor Company, Inc. Full time

    What Makes a Honda, Is Who Makes a HondaHonda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • CRM Product Owner

    6 hours ago

    Torrance, United States Honda North America Full time

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • CRM Product Owner

    5 days ago

    Torrance, CA, United States Honda North America Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success....

  • Product Owner, Digital Product Delivery

    2 hours ago

    Torrance, United States Honda North America Full time

    What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Product Owner, Digital Product Delivery

    5 days ago

    Torrance, CA, United States Honda North America Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success....

  • Sr. Product Manager

    6 days ago

    Torrance, United States Softworld, a Kelly Company Full time

    Sr. Product ManagerTorrance, CA, Onsite 90501Contract 5+ years of experience in product management, including mobile app development and UX/UI.• Proven experience with CRM integration and implementation.• Proficiency with Figma and Lucidchart for UX/UI design and workflow mappingWe are seeking skilled and motivated Senior Product Manager to join our...

  • Sr. Product Manager

    3 weeks ago

    Torrance, United States Softworld, a Kelly Company Full time

    Sr. Product ManagerTorrance, CA, Onsite 90501Contract 5+ years of experience in product management, including mobile app development and UX/UI.• Proven experience with CRM integration and implementation.• Proficiency with Figma and Lucidchart for UX/UI design and workflow mappingWe are seeking skilled and motivated Senior Product Manager to join our...

  • Softworld, a Kelly Company | Sr. Product Manager

    3 weeks ago

    torrance, United States Softworld, a Kelly Company Full time

    Sr. Product ManagerTorrance, CA, Onsite 90501Contract 5+ years of experience in product management, including mobile app development and UX/UI.• Proven experience with CRM integration and implementation.• Proficiency with Figma and Lucidchart for UX/UI design and workflow mappingWe are seeking skilled and motivated Senior Product Manager to join our...

  • Product Manager

    16 hours ago

    Torrance, United States TEKsystems co Allegis Group Full time

    DescriptionWe are seeking skilled and motivated Product Manager to join our team. The ideal candidates will have expertise inmanaging cross-functional teams, gathering and prioritizing business requirements, and delivering exceptional mobile userexperiences.Responsibilities: Collaborate with cross-functional teams to gather, analyze, and prioritize business...

  • Senior Digital Product Lifecycle Lead with a Vision for the Future

    3 weeks ago

    Torrance, California, United States American Honda Motor Co. Full time

    Overview of American Honda Motor Co.We are seeking an exceptional Senior Digital Product Lifecycle Lead to join our growing team at American Honda Motor Co. in Torrance, CA. This is a hybrid role that requires approximately 3 to 4 days per workweek at our local office. As a key member of our team, you will play a crucial role in shaping the future of our...

  • Business Product Manager

    1 month ago

    Torrance, United States Rose International Full time

    Date Posted: 11/22/2024Hiring Organization: Rose International/Honda:DirHirePosition Number: 474801Job Title: Business Product Manager - Digital PlatformJob Location: Torrance, CA, USA, 90501Work Model: HybridEmployment Type: PermanentMin Hourly Rate($): 60.50Max Hourly Rate($): 75.60Must Have Skills/Attributes: Budgeting, Business Analysis, Digital...

  • Senior Digital Product Lifecycle II

    3 weeks ago

    Torrance, United States American Honda Motor Co. Full time

    What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record...

  • Go-To-Market Business Product Manager

    7 months ago

    Torrance, United States American Honda Motor Co. Full time

    Job PurposeDeveloping and executing product and business strategy in a world of rapid technological and social change requires a highly capable, highly knowledgeable, and highly engaged team. Join our mission to shape the future of mobility and sustainability at Honda.  This will be working with Sustainability & Business Development Business Unit which is...

  • Rose International | Business Product Manager

    1 month ago

    torrance, United States Rose International Full time

    Date Posted: 11/22/2024Hiring Organization: Rose International/Honda:DirHirePosition Number: 474801Job Title: Business Product Manager - Digital PlatformJob Location: Torrance, CA, USA, 90501Work Model: HybridEmployment Type: PermanentMin Hourly Rate($): 60.50Max Hourly Rate($): 75.60Must Have Skills/Attributes: Budgeting, Business Analysis, Digital...

  • Rare Numismatic Sales Professional

    1 week ago

    Torrance, California, United States Rare Collectibles TV LLC Full time

    About Rare Collectibles TV LLCRare Collectibles TV LLC was founded in 2014 with a mission to connect collectors to history through rare, historical collectible coins. We specialize in creating infomercial-style presentations aired on major networks, offering collectors high-quality rare coins at competitive prices. Our sales team is dedicated to providing...

  • Catalog Engineer/Architect

    5 days ago

    Torrance, United States Disability Solutions Full time

    A client of Sharp Decisions Inc. is looking for a Catalog Engineer/Architect to be based in Torrance, CA. This position is HYBRID (2-3 days a week onsite). The contract duration is 3 months with possible extension. *W2 only. Daily Tasks Performed Work with Business and IT teams, including Business Data Owners, Data Stewards, Technical Data Stewards,...

  • Data Architect

    24 hours ago

    Torrance, United States Robert Half Full time

    Job DescriptionJob DescriptionDaily Tasks PerformedWork with Business and IT teams including Business Data Owners Data Stewards Technical Data Stewards Catalog Architects Platform Owners and Project/Product Managers to implement Data Quality rules metadata ingestion profiling sampling reports and Data Governance dashboards.What will this person be working...

  • Business Development Associate

    12 hours ago

    Torrance, United States Ultimate Staffing Full time

    Inside Sales & Business Development RepresentativeLocation: Redondo Beach, CACompensation: Base Salary: $55,000 + Commission: $15,000 (total OTE: $70,000)About Us:We are a dynamic and growing company in Redondo Beach, CA, specializing in SaaS software products designed to transform how businesses operate. With a strong focus on innovation, customer success,...

  • Business Development Associate

    3 hours ago

    Torrance, United States Ultimate Staffing Full time

    Inside Sales & Business Development RepresentativeLocation: Redondo Beach, CACompensation: Base Salary: $55,000 + Commission: $15,000 (total OTE: $70,000)About Us:We are a dynamic and growing company in Redondo Beach, CA, specializing in SaaS software products designed to transform how businesses operate. With a strong focus on innovation, customer success,...