IT Desktop Services Manager

2 weeks ago


Killeen, United States Central Texas College Full time

IT Desktop Services Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Bookmark Print Apply for this Job

Posting Information Position Details

This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.

Position Information

Position Title IT Desktop Services Manager

Department Technical Services

Campus Central Campus

Location Central Campus

FLSA Exempt

Full Time/Part Time Full Time

Summary of Position

Responsible for the delivery and ongoing support of all user services ( e.g., desktop computing platforms, peripheral devices, printers, mobile devices, and audio-visual services).

Supervises the installation, configuration, and maintenance of all hardware, software, and audio-visual equipment.

Minimum Required Education

Associates Degree from a nationally, regionally or identified at the state level accredited institution of higher education required.

Bachelors Degree from a nationally, regionally or identified at the state level accredited institution of higher education preferred.

(transcripts must be attached to application)

Minimum Required Experience

Four years of experience in desktop computing, mobile devices, and audio-visual equipment, maintenance, installation, configuration and maintenance of hardware and software required; must include one year of supervisory experience.

Two years work experience can be substituted with a Bachelors Degree.

Required Knowledge, Skills and Abilities

  • Ability to plan, schedule and supervise the work of several technicians.

  • Skilled in the use of diagnostic tools to test and troubleshoot computer, audio-visual equipment, and Cisco switching equipment (building switches).

  • Skilled in the maintenance of desktop computers, mobile devices, audio-visual equipment, and Cisco switching equipment (building switches).

  • Ability to maintain inventory of equipment and software

  • Knowledge of institutional policies and procedures.

  • Ability to interact tactfully with customers and vendors.

  • Ability to operate college-owned vehicles.

  • Ability to quickly learn new desktop, mobile, and audio-visual technologies and transfer that knowledge to subordinate technicians.

  • Ability to work independently with minimal supervision.

  • Ability to exercise sound judgment in matters concerning desktop and mobile device computing and audio-visual services.

  • Ability to manage proactively and anticipate problems before they arise.

  • Ability to plan and maintain a schedule.

  • Ability to write and speak clearly.

  • Ability and commitment to work cooperatively as a member of a team with commitment to team objectives.

Salary 1I/Per Salaried Pay Scale

Hours Full-time, indicate working hours - Mon-Thu 7:30-11:30 Fri 7:30-11:30

Posting Detail Information

Other Information

Requires periodic evening and weekend work


  • Manager V

    1 month ago


    Killeen, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under the direct supervision of the Integrity Support Services Director, performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Plans, organizes, implements, and directs the overall field operations of the Integrity Support Services programs. Provides overall vision,...


  • Killeen, United States Texas Department of Aging & Disability Services Full time

    Job Description: OVERVIEW After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families. Newly hired employees holding a...


  • Killeen, United States Joaquin Carrasquillo - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include...

  • Manager

    1 week ago


    Killeen, United States Altitude Trampoline Park Full time

    Job DescriptionJob DescriptionINTRODUCTIONAltitude Trampoline Park is looking for a fun-loving, fast-paced, goal-oriented leader. If you are independent, opinionated, and looking to run a business unlike any other, we have the job for you!PRIMARY JOB RESPONSIBILITIESAssist General Manager in staff by recruiting, scheduling, orienting, and training employees;...


  • Killeen, United States Toyota of Killeen Full time

    Service Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments.The BDC Representative interacts daily with the BDC Manager, Service Advisors, Service Managers, support staff and...


  • Killeen, United States Toyota of Killeen Full time

    Service Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments.The BDC Representative interacts daily with the BDC Manager, Service Advisors, Service Managers, support staff and...


  • Killeen, United States Cicis Full time

    At Cicis, we open our doors everyday with the purpose of making each guest’s day by delivering remarkable service and high-quality pizza. Many employees start just expecting just a job but end up with a rewarding career. We provide training that will create a path into management.In this Role, you will primarily focus on: Interacting with guests. ...


  • Killeen, United States Toyota of Killeen Full time

    Job DescriptionJob DescriptionService Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments.The BDC Representative interacts daily with the BDC Manager, Service Advisors, Service Managers,...

  • General Manager

    2 days ago


    Killeen, United States Wendy's Full time

    Why Wendy's Under the direction of a District Manager, the General Manager is responsible for the restaurant’s daily operations, including, but not limited to: Maintain day-to-day financial controls Create and manage staff schedules Interview, hire, train and orientate team Oversee coaching, counseling, and developing staff and managing team...

  • Shift Manager

    1 day ago


    Killeen, United States EZCORP, Inc. Full time

    Address: 4213 S. Clear Creek Rd. Killeen, Texas 76549 Brand: Cash Pawn Pay range is based on experience from $16.00 to $18.00 per hour We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide...

  • Shift Manager

    2 days ago


    Killeen, United States EZCORP Full time

    Address: 2500 S.W.S. Young Killeen, Texas 76542 Brand: EZPawn Pay range is based on experience from $16.00 to $18.00 per hour We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide...

  • Shift Manager

    1 day ago


    Killeen, United States EZCORP Full time

    Address: 4213 S. Clear Creek Rd. Killeen, Texas 76549 Brand: Cash Pawn Pay range is based on experience from $16.00 to $18.00 per hour We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll...


  • Killeen, United States McDonald's Restaurants Full time

    The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonalds critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General M General Manager, Restaurant, Manager, Department Manager

  • Production Manager

    1 week ago


    Killeen, United States Zekelman Industries Full time

    About Us: Do you want to work for a stable, growing organization that reaches back more than 130 years?? Our steel tube and pipe products have helped build landmarks and buildings in North America; Come build your career at Zekelman Industries! Job Description: Z Modular, a division of Zekelman Industries, is seeking a Production Manager for our location...

  • Practice Manager

    3 days ago


    Killeen, United States Pain Specialists of America LLC Full time

    Job DescriptionJob DescriptionDescription:Job Summary The Practice Manager must be well organized and excellent at communication. They will be responsible for the daily management and oversight of all employees at the location, ensuring high levels of operational efficiency. Goals include the development and fostering of a culture focused on exceptional...

  • Shift Manager

    1 week ago


    Killeen, United States Wendy's Full time

    Why Wendy's •Supporting the General Manager in: o Training and supervising crew members o Monitoring and reinforcing food safety standards and procedures o Interacting with our customers in a professional manner o Executing cost control systems What you can expect •Competitive hourly rate •Monthly paid performance bonus •Medical and dental plans...

  • Community Manager

    2 days ago


    Killeen, United States Asset Living Full time

    Company OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the...

  • Nurse Manager

    1 day ago


    Killeen, Texas, United States AdventHealth Full time

    All the benefits and perks you need for you and your family: · Sign on Bonus Eligible · Relocation Eligible · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) · Nursing Clinical Ladder Program Our...


  • Killeen, United States Hotel Management and Consulting Full time

    Hotel Management & Consulting_ is seeking an experienced **Assistant General Manager** for our Woodspring Suites location in Killeen, TX. Outgoing. Energetic. Leader. You can facilitate a teamwork environment and enjoy recruiting, orienting, training, and counseling a team of 5-8 staff members. **Being an HMC Assistant General Manager**: As an Assistant...


  • Killeen, United States Taco Bell Full time

    Restaurant General Manager Killeen, TX " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." At Taco Bell, we live to "Serve...