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Community Outreach Coordinator

4 months ago

United, United States County of Chester Full time
Salary: $56,621.76 Annually

Location : Government Services Center - Westtown, PA

Job Type: Full Time, Exempt

Remote Employment: Flexible/Hybrid

Job Number: 02944

Department: Emergency Services

Division: ES Emergency Management

Opening Date: 06/13/2024

Closing Date: Continuous

Weekly Hours: 40

Shift: 8:00am-5:00pm

Summary

The Chester County Department of Emergency Services (DES) works to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community.

The Community Outreach Coordinator is responsible for participating in the overall strategic development and branding of the emergency preparedness campaigns and related programs for DES. They will work in close coordination with numerous county, regional, state and community groups to develop, coordinate, and participate in community-wide activities and emergency preparedness events to help educate the public.

This position requires availability 24 hours a day, seven days a week, 365 days a year.

This is an essential employee position. Essential employees are obligated to report to work as scheduled or remain at work during emergencies. Following is the duty statement for essential employees:

"Carries out essential job functions or assigned emergency duties which may involve assignments within the Emergency Operations Center (EOC), deployment to a field location to participate in emergency management activities, or other duties as required during periods of emergencies. If received, emergency assignments may be performed under adverse conditions and continue for periods ranging from a few hours to several weeks".

Essential Duties

  • Develop and manage a dynamic community outreach program for individuals and groups in Chester County.
  • Plan, develop, manage, and evaluate the County-wide preparedness outreach program including the assessment of needs, recruitment, training, placement, monitoring, and overall program-evaluation.
  • Supervise the coordination of activities that support all outreach program areas. Evaluate outreach programs and activities that will affect County operations and evaluates proposals for ability to support DES goals and objectives.
  • Participate in the Southeastern Pennsylvania Regional Task Force Public Information, Education, and Outreach Subcommittee.
  • Provide direction to DES staff regarding outreach strategies.
  • Conduct preparedness program evaluations and continually develop targeted outreach strategies to increase community participation and engagement with identified measurable outcomes.
  • Plan and coordinate a variety of county wide outreach events, activities, special events and exhibits.
  • Develop and maintain working relationships with the media, corporate sponsors, the public, and other key stakeholders.
  • Appear before special interest groups and community organizations; attends relevant meetings as requested to present programs or materials dealing with emergency preparedness and 911 activities.
  • Represents DES at community meetings, civic associations, other public meetings, and professional associations.
  • Manage preparedness presentations and training curriculum for various audiences.
  • Serve as one of the department's Public Information Officers (PIOs) and assist with the development of public information.
  • Draft, edit, proofread, and arrange for the publication of a variety of materials, such as fact sheets, pamphlets, brochures, press releases, ads, newspaper articles reports, websites, public service announcements, emergency preparedness messages, and video products.
  • Use social media on a regular basis to promote emergency preparedness.
  • Maintain community preparedness and outreach strategies subject matter expertise via ongoing trainings and research.
  • Independently research, plan, and develop short- and long-range program goals and strategies.
  • Maintain a flow of emergency management information to DES staff and the public.
  • Ensure complete video recording and photo documentation of media briefings, emergency management exercises, and preparedness events.
  • Assist in the development and maintenance of the DES Crisis Communications Plan.
  • In conjunction with the DES PIO and external stakeholders, implement and maintain the DES joint information system.
  • Assist with EOC activations and drills.
  • Perform all other duties, tasks, and special projects, as assigned.
Qualifications/Preferred Skills, Knowledge & Experience
  • Bachelor's degree in emergency management, public safety, communications, marketing, or a related field from an accredited college or university, or equivalent experience and training.
  • Two or more years of experience in emergency management, public safety, communications, marketing, or a related field.
  • Knowledge and ability to communicate and implement ideas that lead to cooperative plans with multiple and diverse organizations, groups, and individuals.
  • Strong public speaking abilities in various environments.
  • Experience with photography, videography, and digital media design.
  • Excellent skills in verbal and written communication.
  • Ability to interface effectively with all levels of county government, public safety agencies, and stakeholders.
  • Strong time management skills and ability to establish priorities.
  • Ability to work as part of a team.
  • Experience in disaster preparedness is preferred.
  • A valid driver's license is required.
Preferred Skills, Knowledge & Experience:
  • Master's degree from an accredited college or university in emergency management, public safety, communications, marketing, or a related field; or equivalent training and/or experience.
  • Completion of the FEMA Basic or Advanced Academy.
  • Must be able to attain and maintain county professional emergency management certification status as specified by the Pennsylvania Emergency Management Agency (PEMA).
  • General knowledge and understanding of County of Chester policies and procedures.
  • Strong working knowledge of Chester County public safety agencies, their mission, vision, and goals as well as strengths, weaknesses, opportunities, and threats.


Additional Information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

Computer Skills:
To perform this job successfully, an individual should have:
  • Intermediate Microsoft Office skills (computer skills).
  • Intermediate cyber navigation skills for research purposes.
  • Intermediate knowledge of records management systems.
Physical Demands:
While performing the duties of this position, the employee is required to stand, sit, walk, work with machinery, talk, see, and hear. At times the employee will need to bend, twist, or rotate at the waist, kneel, stoop, crouch, or squat, climb stairs, lift items weighing up to 50 pounds, push and carry items, work with an uncommon level of noise, and smell.

The specific vision requirements for this position are:
  • Close vision (clear vision at 20 inches or less)
  • Color vision (ability to identify and distinguish colors)
  • Distance vision (clear vision at 20 feet or more)
  • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Work Environment:
  • The noise level in the work environment is usually quiet but can be moderate to loud depending on the assignment. Work assignments can change rapidly.
  • Will occasionally be exposed to outside weather and adverse weather conditions.
  • Will be required to operate a motor vehicle; at times this may include hazardous driving conditions.
  • Will occasionally be required to work extended hours, nights, weekends, and holidays.


The County of Chester offers comprehensive benefits to our employees.

01

What is your highest level of education?
  • No formal Education
  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate or higher (includes Juris Doctorate and Medical Doctorate)


02

How many total years of experience do you have in public safety, emergency management, communication, or marketing?
  • None
  • less than 1
  • 1+
  • 2+
  • 3+
  • 4+
  • 5+
  • 6+
  • 7+
  • 8+
  • 9+


03

Do you have a current and valid driver's license?
  • Yes
  • No


Required Question