Operations Support Coordinator

2 weeks ago

Norcross, Georgia, United States APCO Holdings LLC Full time
Summary
The Business Processing department ensures that APCO's contracts pass all eligibility requirements. A close partnership with both our agents in the field and dealership personnel drives success.

Operations Support Coordinator aids in clerical and general office duties for the Operations Department.

Essential Duties and Responsibilities
  • Sort, scan, index, and appropriately route incoming documentation and mail.
  • Prepare outgoing mail including but not limited to invoices and checks.
  • Assist Shipping and Fulfillment with managing and arranging outgoing mail and coordinate incoming mail collection as needed.
  • Manage reception inbox and cover reception calls.
  • Greet and check in all on site visitors.
  • Prepare written communications and correspondences as needed.
  • Provide timely and professional responses to all inbound and outgoing inquiries whether verbally or in written communications.
  • Assist in the procurement and distribution of office supplies for various departments.
  • Provide general office and clerical support to Operations Departments.
  • Process Cancellations, Data Entry, Cash Deposits and Applications as needed to provide backup to Operations Department.
  • Engage in special projects, process improvements and system enhancements as needed.
  • Embrace and support all our core values.
Education and Experience
  • High School Diploma or GED Required.
  • Minimum of 1 years' experience related to the duties and responsibilities specified.
Skills
  • Microsoft Suite experience to include Excel, Word, Outlook required
  • Ability to prepare and maintain routine administrative paperwork and records.
  • Must have strong skills in verbal and written communications.
  • Strong decision-making and critical thinking skills within guidelines of company procedures and the ability to apply principles of logical and scientific thinking to a wide range of problems
  • The ability to pay attention to the minute details of a project or task and to perform work accurately and thoroughly.
  • The ability to demonstrate conduct conforming to a set of values and accepted standards and to engage in productive work relationships with a variety of personalities and individuals.
  • Ability to adapt to shifting priorities and timelines. Must be able to effectively prioritize multiple tasks effectively in a high-pressure deadline driven environment.
Physical Demands

While performing the duties of this job, the employee is regularly required to type and look at a computer screen for lengthy periods of the day. The employee must be able to sit for lengthy periods of time.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Note

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.

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