Senior Software Engineer, ServiceNow

4 months ago

Farmington Hills, United States Pandora Full time

Who We Are: SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM's platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you'll make an impact: This role will develop compelling solutions on the ServiceNow platform, with a focus on user experience and automation. Drive usage of SNOW across the organization by building a best-in-class architecture and UI. Design and implement SNOW technologies to meet and exceed the needs of SiriusXM. Support, improve, and iterate on the platform with an exceptional team of engineers and business stakeholders. What you'll do: Take ownership of product iteration for a variety of internally developed tools and applications to align with evolving business needs Collaborate on the development of new applications and modules drawing upon technical expertise to make design recommendations for application UI and workflows Partner effectively with system administrators to build new solutions, manage regular patching/upgrade schedules, and quickly address backlog of enhancement requests Build workflows and write automated scripts Effectively integrate with 3rd party applications utilizing Web APIs (REST/SOAP, RestMessageV2, Flow Designer, Data Stream, Scripted REST API, File Imports, Spokes) Build and deploy required enhancements to the ServiceNow Platform Identify system deficiencies and recommend effective solutions Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools Maintain update set consistency across development, stage, testing, sandbox, and production environments Participate in ongoing production support and end user support What you'll need: 5+ years of experience building software with JavaScript, Relational Databases 3-5

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