Front Office Representative
3 weeks ago
Job Description
Family Healthcare Associates (now a part of Catalyst Health Group) is seeking a Front Office Representative. Efficiently and effectively handles patient flow for the Primary Care Medical Practitioners at Family Healthcare Associates. They are responsible for greeting and directing patients and visitors to the clinic, assisting with patient registration, check-in, check-out, collecting copays & deductibles, scheduling appointments, and answering phone calls. Successful candidates work well in a team environment and are respectful and empathetic to patient's needs and concerns.
Essential Skills and Functions
Greeting and directing patients and visitors.
• Acting as a liaison between patients and medical support staff.
• Answering telephones, scheduling patient appointments, receiving and posting payments.
• Checking in patients, verifying and updating necessary information in computerized patient charts.
• Checking out patients, collecting copays or deductibles and reviewing charges
• Maintaining work area, lobby and patient flow
• Excellent verbal, written, and interpersonal communication skills.
• Works efficiently and effectively in a fast-paced environment.
• Follows documented protocols and procedures.
• Appropriately escalates issues outside of existing protocols to meet the needs of the patient.
• Identifies special needs and takes the proper steps to ensure patient appointments are scheduled appropriately.
• Follows all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates.
• Meets performance and service level criteria as defined in "Performance Metrics."
• Works well with a diverse group of professionals in a team environment.
• Proactively and professionally identifies opportunities for improvement in work processes and/or setting.
• Follows all clinical safety protocols and infection control procedures.
Qualifications
• Superior customer service and communication skills.
• Empathetic to patient's needs and concerns.
• Highly motivated and organized.
• Able to simultaneously manage multiple tasks.
• Experience with basic desktop software, medical practice management, and electronic medical record systems
• Fluent in English
• Excel under pressure with attention to detail.
• Experience with CPT/ICD9 coding
• Knowledge of and adherence to HIPAA rules and regulations
• Knowledge of and adherence to Bloodborne Pathogen & OSHA Safety procedures
Physical Demands/Work Environment
• Possible risk of exposure to hazardous conditions and blood borne pathogens
• Operation of various office equipment: fax machine, telephone and voice mail system, personal computer, e-mail system, cell phone, and photocopier
• May be required to sit or stand for long periods of time
• Light lifting - up to 20 lbs, reaching, bending
-
Front Office Coordinator
3 weeks ago
Arlington, United States US Oncology, Inc. Full timeOverview Texas Colon & Rectal Specialists is looking for a Front Desk Coordinator to join our team! This position will work and support our Arlington, TX location. Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing leading-edge treatments for colon and rectal diseases and disorders....
-
Front Office Coordinator
7 days ago
Arlington, United States US Oncology, Inc. Full timeOverview Texas Colon & Rectal Specialists is looking for a Front Desk Coordinator to join our team! This position will work and support our Arlington, TX location. Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing leading-edge treatments for colon and rectal diseases and disorders....
-
Front Office Coordinator
3 weeks ago
Arlington, United States Texas Oncology Full timeOverview: Texas Colon & Rectal Specialists is looking for a Front Desk Coordinator to join our team! ?This position will work and support our Arlington, TX location.? Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing leading-edge treatments for colon and rectal diseases and disorders. ?We...
-
Front Office Manager
3 weeks ago
Arlington, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Front Office Manager
2 weeks ago
Arlington, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...
-
Front Office Representative
3 weeks ago
Arlington, United States Catalyst Health Group: Clinical Careers Full timeJob DescriptionFamily Healthcare Associates (now a part of Catalyst Health Group) is seeking a Front Office Representative. Efficiently and effectively handles patient flow for the Primary Care Medical Practitioners at Family Healthcare Associates. They are responsible for greeting and directing patients and visitors to the clinic, assisting with patient...
-
Medical Front Desk Representative
1 week ago
Arlington, United States Neighborhood Health Full time**_PRIMARY FUNCTIONS:_** Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving...
-
Front Office Administrator
2 weeks ago
Arlington, United States Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Front Office Administrator Securitas Security Services USA, Inc is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. The ideal Front Office Administrator will have...
-
Front Office Administrator
4 weeks ago
Arlington, United States Securitas Security Services USA, Inc. Full time**JOB SUMMARY:** **Front Office Administrator** Securitas Security Services USA, Inc is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. The ideal Front Office Administrator...
-
Front Office Administrator
2 weeks ago
Arlington, United States Securitas Security Services USA, Inc. Full timeJOB SUMMARY: Front Office Administrator Securitas Security Services USA, Inc is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. The ideal Front Office Administrator will have...
-
Front Office Administrator
2 weeks ago
Arlington, United States Securitas Security Services USA, Inc. Full time**JOB SUMMARY:** **Front Office Administrator** Securitas Security Services USA, Inc is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. The ideal Front Office Administrator...
-
Front Office Representative
3 weeks ago
Arlington, United States Catalyst Health Group: Clinical Careers Full timeJob DescriptionJob DescriptionJob DescriptionFamily Healthcare Associates (now a part of Catalyst Health Group) is seeking a Front Office Representative. Efficiently and effectively handles patient flow for the Primary Care Medical Practitioners at Family Healthcare Associates. They are responsible for greeting and directing patients and visitors to the...
-
Medical Front Desk Representative
1 month ago
Arlington, United States Neighborhood Health Full timePRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.Demonstrates commitment to Neighborhood Health's mission of improving health and...
-
Medical Front Desk Representative
1 month ago
Arlington, United States Neighborhood Health Full timePRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving health and...
-
Medical Front Desk Representative
2 weeks ago
Arlington, United States Neighborhood Health Full timePRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. Demonstrates commitment to Neighborhood Health’s mission of improving health and...
-
Medical Front Desk Representative
2 weeks ago
Arlington, United States Neighborhood Health Full timePRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs.Demonstrates commitment to Neighborhood Health's mission of improving health and...
-
Front Office Manager
3 weeks ago
Arlington, United States Marriott Full time**Job Number** 23223569 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Pentagon City, 1250 S. Hayes Street, Arlington, Virginia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
-
Front Office Manager
2 weeks ago
Arlington, United States Marriott Full time**Job Number** 23223569 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Pentagon City, 1250 S. Hayes Street, Arlington, Virginia, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
-
Front Office Administrator
4 weeks ago
Arlington, United States Securitas Full timeJob DescriptionJOB SUMMARY:Front Office Administrator Securitas Security Services USA, Inc is the global leader providing security solutions. Our mission is to help companies protect their most important assets. Utilizing state of the art technology combined with great people, we design custom solutions for our clients. The ideal Front Office Administrator...
-
Front Office Supervisor
2 weeks ago
Arlington, United States Loews Hotels Full timeLoews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...