Medical Front Desk Administrative Assistant

2 weeks ago


White Plains, United States Classic Westchester Full time

JOB DESCRIPTION


Reporting to the Director of Apprentice Training -Administrative Assistant will be responsible for but not limited to:

  • Communicate with members, supervisors, peers, and employers/contractors.
  • Perform various administrative activities as directed by the Director.
  • Responsible for supporting training Journeymen training and compliance with requirements.
  • Will assist with training Alliance - Learning Management System.
  • Will assist with Learning Management System.
  • Assist members in registering for online courses and setting up voice authentication for those
    courses. This may be done using facetime or Google Duo.
  • Direct unresolved issues to the next level of support personnel.
  • Assist in testing and rollout of new versions of LMS and content.
  • Work with other departments to train and assist with LMS tasks.
  • Set up user accounts, permissions, and passwords.
  • Take photos for New York City DOB ID SST cards.
  • Provide support to members for the New York City SST program including but not limited to outside training verification.
  • Assist in the processing and mailing of SST certification cards using in-house programs as well as NYC DOB Training Connect.
  • Assist with special projects as necessary.

Required Experience, Skills, and Qualifications

  • Must possess excellent telephone, verbal, and written communication skills.
  • Intermediate to Advance Proficiency in Microsoft Office Product.
  • Ability to multitask.
  • Must be an independent worker.
  • Organizational skills and attention to detail required.
  • Experience with virtual platforms for meetings, conference, training etc.
  • Previous experience working in a fast-paced professional office.

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