MDU Account Executive

3 weeks ago

Minneapolis, United States Gateway Fiber Full time
Job Title: MDU Account Executive

Location: Greater Minneapolis - St. Paul, MN

Start Date: Immediate

About Gateway:
Gateway Fiber is seeking an outstanding individual to fill our MDU Account Executive role. Gateway is creating a leading, national fiber-to-the-home platform. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.

Gateway's Beliefs About People:
Gateway believes that people want to know they are cared for both professionally and personally at work. We all share a clear vision of where the company is going and how our contributions positively affect our culture and operational performance. At Gateway, we lookout for each other and actively find ways to help one another. We all have a role in defining the path forward towards the company's vision. We strive for a transparent environment where information is readily shared and our teams feel safe to share feedback, even if it might seem unpopular. Someone in the right role with the tools to succeed can operate autonomously to meet their objectives. Gateway's beliefs about people shape the company and the way we do business.

Expected Outcomes and Requirements:
Gateway is hiring an MDU Account Executive to grow our MDU business and maximize uptake in our MDU segment in support of Gateway's growth trajectory of adding 100,000 residential & business passings per year. The MDU Account Executive is expected to contribute in the following significant ways:
  • Execute tactics to increase customer acquisition and increase multi-unit dwelling (MDU) uptake as a greater percentage of Gateway Fiber's overall customer uptake metric.
  • Develop and implement strategic sales presentations, proposals, and contract negotiations with owners of MDU's for the purpose of securing long term ROE, Bulk, and/or Trade/Marketing agreements.
  • Assess, clarify, and communicate MDU customer concerns, needs, and service expectations.
  • Leverage current market insights to identify near-term business opportunities with an eye on developing opportunities for future acquisition.
  • Lead MDU contract process from initial conversation, agreement, and engineering.
  • Determine, plan, achieve, and exceed defined MDU acquisition targets.
  • Attend real estate and property management industry association functions and participate in relevant trade shows.
The successful candidate will bring the following to the table:
  • 2+ years outside field sales experience exceeding revenue quotas preferable in B2B sales or MDU environment.
  • 1+ years of experience in drafting and negotiating proposals and contracts.
  • Proven track record cultivating lasting rapport with community developers, property managers/owners, and MDU residents.
  • Ability to think strategically, act tactically, and deliver an extraordinary customer experience.
  • Contagious passion for collaborating across teams to ensure product viability, support, and economic outlook.
  • Proven track record of achieving performance expectations and customer service experience rating.
  • Effective cross-functional collaborator.
  • Ability to sit or stand for extended periods of time with or without reasonable accommodation.
  • Valid drivers' license and driving record.
  • Capability to perform other assigned tasks, projects, or duties.
What's in it for you?
  • Seeing your work make a positive difference in the lives of our served communities
  • Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
  • Friendly, innovative company with high growth projections.
  • Career development.
  • To learn skills and participate in critical projects in all areas of the business.

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