Regional Service Consultant

2 weeks ago

Minneapolis, United States Ameriprise Financial Full time

As a Regional Service Partner, you will have the ability to grow your career by building relationships across the organization and gaining experience with leadership. You will work as a partner to RiverSource wholesaling as well as targeted advisors to provide support, technical knowledge, and ownership of complex issues in pursuit of growing RiverSource new business. You will be part of the entire life cycle at RiverSource, from pre-sale consultation to claims. You will be in communication with senior leaders while working to resolve escalations by being their single point of contact. You will also have the ability to take on projects while identifying process improvements that result in a better service experience. Key Responsibilities Provide new business and complex case support for targeted advisors and staff through proactive relationship management to grow new annuity business. Support may include Introductory calls, new business submission support and monitoring, quarterly check in and reviews with advisors and staff, partnering with sales on calls and presentations as needed and serving as a single point of contact for all escalations and complex cases. Provide escalation and new business support for top producing and top opportunity advisors and staff through inbound calls and email, draft monthly education communications to drive efficiency, offer quarterly webinars and proactively reaching out regarding upcoming regulatory or product changes. Create and send any written communication needed as a result of an escalation. Serve as the single point of contact for all RiverSource executive, senior leaders, legal and compliance escalations. Respond to, research and resolve service issues and provide a verbal and/or written summary analysis to senior and executive leaders. Demonstrate and maintain a strong fundamental knowledge of Ameriprise and RiverSource products, industry and competitive products, practices, and tools. Maintain strong, legal, regulatory and compliance knowledge. Act as expert on systems, tools and capabilities. Assist in ad hoc project work designed to enhance the advisor and client experience, as well as represent Service at advisor events, as necessary (some travel may be required). Gather and analyze feedback and prepare summary communication for key business partners and leaders. Engage back office leaders to implement process improvements identified through the analysis. Perform reporting and analysis of key metrics to identify and develop process improvements for business partners. Assist in the facilitation and coaching of service employees through recommendations designed to decrease NIGO business (not in good order business) and enhance the ease of doing business. Required Qualifications Associate degree or equivalent 3 to 5 years relevant experience Active Series 6, or the ability to obtain within 120 days of hire. Experience in a service call center or transaction processing. Strong working knowledge of customer service processes, policies, techniques, and applicable regulations. Strong written and verbal communication skills. Proven ability to research and resolve complex, high-priority service issues in a timely manner. Preferred Qualifications Annuity or financial services industry experience. Experience with Ameriprise customer policies and procedures.

  • Regional Sales Consultant

    1 day ago

    Minneapolis, Minnesota, United States Ameriprise Financial Full time

    The Regional Sales Consultant (RSC-Annuities) will be accountable for driving RiverSource Annuity product sales through the Ameriprise Financial channel. Develop strong relationships with advisors and provide product solutions to clients. Work in partnership with the Regional Vice President (RVP) and the Regional Sales Director (RSD) to create a territory...

  • Regional Director

    2 days ago

    Minneapolis, Minnesota, United States Allspring Global Investments Full time

    Elevate Your CareerWork where your ideas have impact COMPANYAllspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet clients' goals. At Allspring, our vision is to inspire a new era of investing that pursues both financial returns and positive outcomes....

  • Client Service Consultant

    1 day ago

    Minneapolis, United States Deluxe Corporation Full time

    Now is your chance to join an organization that drives change. We're a company that's consistently on top employer lists. Why join us: * There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great...

  • Regional Account Manager

    1 week ago

    Minneapolis, United States CorVel Full time

    The Regional Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon strategic expectations to all internal teams and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship...

  • Regional Account Manager

    1 week ago

    Minneapolis, United States CorVel Healthcare Corporation Full time

    Job Description Job Description The Regional Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon strategic expectations to all internal teams and increasing the market share of business by providing service that meets and exceeds customer...

  • Retirement Service Consultant

    1 day ago

    Minneapolis, Minnesota, United States Ascensus Full time

    Position Purpose:This position provides client service to our partners, intermediaries and plan sponsors. The Retirement Services Consultant will develop and maintain a detailed comprehension of retirement plans and Ascensus products and services with the goal of helping our clients manage their retirement plans appropriately. The Retirement Service...

  • Regional Sales Director

    2 days ago

    Minneapolis, United States Threadneedle group Full time

    The RiverSource Regional Sales Director (internal wholesaler) will work alongside an external wholesaler (Regional Vice President) and Regional Sales Consultant (RSC) to increase annuity sales through the Ameriprise Financial Advisor Channel. The Regional Sales Director is a sales professional with strong relationship building skills, product knowledge and...

  • Regional Sales Manager

    1 month ago

    Minneapolis, United States Elire Inc Full time

    Elire is continuing to expand, and we have an immediate opening for a highly driven Regional Sales Manager (RSM) to join our technical sales team. We are in search of a likeminded individual that has a roll-up the sleeves and get their hands dirty attitude, to help continue to grow , maintain and evolve a highly successful territory. If this sounds like you,...

  • Regional Director

    7 hours ago

    Minneapolis, United States Allspring Global Investments Full time

    Description Elevate Your Career Work where your ideas have impact COMPANY Allspring Global Investments is a leading independent asset management firm that offers a broad range of investment products and solutions designed to help meet clients' goals. At Allspring, our vision is to inspire a new era of investing that pursues both financial returns and...

  • Director of Implementation

    1 day ago

    Minneapolis, United States ecisolutions Full time

    Director of Implementation & Consulting Services Richmond, VA, USA • Minneapolis, MN, USA • Kansas City, MO, USA • Indianapolis, IN, USA • Dallas, TX, USA • Chicago, IL, USA • Detroit, MI, USA Job Description Posted Tuesday, December 26, 2023 at 5:00 AM For more than 30 years, ECI Software Solutions has been providing industry-specific,...

  • Regional Sales Director

    1 day ago

    Minneapolis, United States RiverSource Full time

    At RiverSource, we take pride in providing our clients with a personalized experience every step of the way; if you prosper in an environment where you can help others and if you enjoy creating a positive impact on client’s lives financially, we invite you to take your career to the next level by applying to join our team today! As a Regional Sales...

  • Regional Sales Executive

    2 days ago

    Minneapolis, United States apexanalytix Full time

    apexanalytix is the first to bring Cognitive Technology, including IBM Watson®, to the apexportal and AP Recovery Audit industry to drive smarter recoveries, controls, analytics, and working capital. We serve Global 1000 clients on 6 continents, in virtually every country in the world, safeguard $2.6 trillion in disbursements each year, and are fluent in...

  • Otolaryngologist - South Region

    22 hours ago

    Minneapolis, United States Allina Health Systems Full time

    Number of Job Openings Available: 1 Date Posted: April 30, 2024 Department: 62835605 ENT and Audiology Shift: Day (United States of America) Shift Length: Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: We have had significant growth in the southern region for ENT which has led us to expand our physician...

  • Senior Education Consultant

    1 month ago

    Minneapolis, United States SitelogIQ Full time

    Job DescriptionJob DescriptionSitelogIQ is a rapidly growing company focused on making buildings better. We provide planning, design, and management solutions for organizations that want efficient and sustainable building environments that are healthier and safer for their occupants.Our Senior Education Consultant will work remotely for our Midwest Division...

  • Dayforce Lead Advanced Scheduling Consultant

    2 days ago

    Minneapolis, United States Spencer Thomas Group Full time

    Position Overview: Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our Dayforce HCM Practice. We have an urgent need currently in our North America Region for a Lead Advanced Scheduling Consultant. Job Requirements: Dayforce WFM/Time, HR Core with Entitlements experience 3+ years' experience implementing and...

  • Dayforce Lead Advanced Scheduling Consultant

    1 day ago

    Minneapolis, United States Spencer Thomas Group Full time

    Position Overview: Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our Dayforce HCM Practice. We have an urgent need currently in our North America Region for a Lead Advanced Scheduling Consultant. Job Requirements: Dayforce WFM/Time, HR Core with Entitlements experience 3+ years' experience implementing and...

  • Destination Services Consultant

    5 days ago

    Minneapolis, United States Dwellworks Full time

    Are you someone who is passionate about your community of Minneapolis, MN? Are you customer service minded? Are you interested in a business opportunity that allows you flexibility and autonomy? Do you enjoy research and are you comfortable working with technology? If you enthusiastically answered yes to all of the above, then a Destination Service...

  • Software Consultant

    1 week ago

    Minneapolis, United States Fishbowl Solutions Full time

    Job DescriptionJob DescriptionSoftware ConsultantWhy work at Fishbowl Solutions?We pride ourselves on hiring smart people who are constantly learning and growing, and interested in learning from others.We foster a team-first environment focused on collaboration, enabling cross-functional work as you develop meaningful relationships.We find the best ways to...

  • Region 3 Infrastructure NHPA Section 106 Compliance Specialist

    8 hours ago

    Minneapolis, United States National Older Worker Career Center Inc Full time

    Region 3 Infrastructure NHPA Section 106 Compliance Specialist (Archaeologist)(FW1609-MN-001) ID:FW1609-MN-001Location:BloomingtonProgram:FWS Wage/Hr:$55.00Hours/Week:27 hrs per week/Estimated 1400 hoursMinimum Age:55 The Fish and Wildlife Service Experienced Services Program was established tocreate a unique partnership to help solve the workforce issues...

  • Regional CDL A Tanker Truck Driver

    9 hours ago

    Minneapolis, United States Wynne Transport Service, Inc. Full time $65,000 - $100,000

    Attention Minneapolis Minnesota Truck Drivers.Regional CDL A Tank Truck Solo Drivers needed to haul petroleum-based hazmat products within the Minneapolis Minnesota area.Positions Available:Company = Up to $0.68 a practical mile (loaded and empty + supplemental pay) or a Median of $1,650 Per Week.Owner Operator = 70% of linehaul/accessorial charges and 100%...