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Community Health Worker

2 months ago


Grand Rapids, United States Cherry Health Full time

The Community Health Worker is responsible for improving the health and well-being of the population served, assisting high-risk families with gaining access to available resources and providing education related to the focus of the community program. Important to note, CHW Level I is a pathway opportunity to certification, with the expectation that all CHWs will be certified by 12/31/2025. Timebound expectations are aligned with the current MDHHS CHW bulletin. This is a full time, benefit eligible position typically working Monday to Friday 8am to 5pm.

Welcome to Cherry Health - video about Cherry Health

Who we are:

Cherry Health, Michigan’s largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual’s insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, school based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

  • Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
  • Customer ServiceServe internal and external customers in a welcoming manner with compassionate care.
  • Diversity, Equity & Inclusion – Build a stronger culture through treatingallpatients and staff with respect, dignity and compassion.
  • Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
  • IntegrityUphold the highest ethical standards by being honest and trustworthy.
  • ProfessionalismCreate a positive work environment where we care accountable for our decision, our action and the results.
Requirements:
  • High school diploma or GED required.
  • Certified as a CHW from an accredited program or ability to attain certification by 12/31/25
  • Previous experience in a health care or community setting; experience in related program and volunteer work preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.
  • Bilingual in Kinyarwanda or Swahili - required
Responsibilities:
  • Help to engage, re-engage, or ensure patient-led follow-up in primary care; routine preventive care; adherence to treatment plans; and/or self-management of chronic conditions.
  • Help the patient find the appropriate Medicaid provider to receive a recommended covered service.
  • Assist patients to make and keep an appointment for Medicaid covered service
  • Help patients find and access other relevant community resources.
  • Provide assistance with telehealth appointments and/or educating on the use of telehealth technology.
  • Connect patients to medical translation/interpretation or transportation services.
  • Serve as a cultural liaison or assist a licensed health care provider to create a plan of care, as part of the health care team
  • Perform other duties as assigned.
Benefits:

If you haven’t considered a career at Cherry Health, we have some exceptional benefits:
  • Medical/dental/vision coverage
  • A generous paid-time off (PTO) policy
  • 403(b) retirement savings with an employer match contribution
  • Onsite continuing education opportunities
  • Vendor discounts
  • And much more


Deadline:

We are accepting applications for this position untilthe position is filled.

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.

Cherry Health has recently updated our Employee Health Policy to require the Covid-19 vaccination for all employees. In accordance with Cherry Health’s duty to provide and maintain a workplace that is free of known hazards, we have adopted this policy to safeguard the health of our employees and their families, our patients and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)