Retail Supervisor

2 months ago

Orchard Park, United States Legends Hospitality Full time

Description LEGENDS Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay. THE ROLE The role provides assistance in all merchandise operations and fulfills company goals and objectives with an emphasis on customer service. Managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience are additional key responsibilities. ESSENTIAL FUNCTIONS Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience. Perform inventory & maintain proper inventory levels throughout the retail space. Supervise assigned personnel, discipline, evaluate performance, and develop each employee to their potential. Ensure proper cash handling procedures are in effect at all times. Manage performance of employees by preparing and communicating goals. Communicating progress or opportunities for improvement to provide effective feedback. Assist in the development of programs that result in increased customer satisfaction. Work with visual displays and merchandising of stands; setting up displays to best attract customers' attention. Maintain product and service quality standards and anticipate customer needs/concerns. Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Perform other related duties, tasks, and responsibilities as required. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. All applicants must be at least 18 years of age. Must be able to work fluently in English. Minimum 3-years merchandise experience preferred. High school diploma or equivalent; some college preferred. Ability to work in a team environment, move fast, and act on assigned duties. Ability to walk and stand for extended periods of time. Must be flexible and willing to work events including late nights, weekends and holidays. Must be energetic, self-motivated, friendly personality, and possess excellent guest services skills. Must be able to work in a fast paced and continuously changing environment. Ability to lift and carry items weighing 10-30 pounds - occasionally 50 pounds. COMPENSATION Competitive salary , commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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