Customer Service Supervisor

7 days ago


Orchard Park, New York, United States Rite Aid Full time
Rite Aid Lead Service Associate Job Description

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Rite Aid. This is a great opportunity for individuals who enjoy helping others, are natural leaders, and have a keen sense of optimizing processes.

About the Role

The Customer Service Supervisor will be responsible for supervising Store Associates, assisting with daily operational tasks, and providing exceptional customer service. They will also be expected to maintain a safe, clean, and pleasing environment for customers and associates, and ensure that store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks
  • Assist customers with their shopping needs and transactions
  • Tend to merchandising tasks via plan-o-gram
  • Perform proper receiving and stocking procedures
  • Count and reconcile cash register drawers
  • Prepare deposits and order change from the bank
  • Maintain a safe, clean, and pleasing environment for customers and associates
Requirements
  • H.S. Diploma or General Education Degree (GED) required
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
What's in it for You?

In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. We support personal growth and achievements, and provide an environment that inspires and motivates you to reach your full potential.

The typical starting pay range for this position is between $15 - $17.50 per hour, although wages can vary based on experience and geography.



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