Principal UX Researcher

1 month ago

Austin, United States Whole Foods Market Full time

Job Description Whole Foods Market is looking for a Principal User Experience Researcher to join our team in Austin . This is an IC6, Individual Contributor position. We are building, evolving, and refining an ecosystem of digital and physical products to create a best-in-class retail experience that is intuitive, joyful, and innovative. This position will design and conduct research activities that inform our understanding of the end-to-end shopping exp erience, id entifying key opportunity areas. The ideal candidate will have a deep understanding of user research methods and best practices, experience with and passion for new consumer technology and digital product development, and a nimble, creative, and pragmatic ap proach . This role will work in close day-to-day partnership with the Design, Product, and Technology teams to improve existing customer experie nces and identify new opportunities for future growth. Essential to this role is… Conducting primary research, including methods such as user interviews, ethnography, shopalongs /store intercepts, usability testing, and surveys to truly understand and empathize with our customers while answering specific business questions. You will be an expert in our suite of digital tools, fully understanding how our customers engage (or don’t ) with them throughout their shopping journey. Synthesizing the research into actionable and interesting insights. Great researchers uncover patterns that can effectively improve and enhance the suite of tools. Presenting the findings in clear and compelling formats that are effective at bringing teams together and sparking meaningful conversations. These communications will take the form of clearly written documentation as well as articulated through discussion and collaboration. Ultimately, this role will proactively represent and advocate for both Whole Foods Market and Amazon Fresh customers and can efficiently help discover solutions that balance desirability with feasibility and viability. You are a human-centered design researcher and strong communicator who can work collaboratively on passionate teams. You are proactive and will dive into the suite of products to fully understand our existing end-to-end customer experience with a critical eye. You have the ability to empathize with the customer and take pride in untangling pain points in both conventional and novel ways. You understand the value for both qualitative and quantitative research and know when and how to leverage both. You know how to perform formal research studies when resources allow but are also comfortable finding ways to quickly get an idea in front of customers for a gut check. You take pride in your documentation and present findings in clear and beautiful ways. You are comfortable working across multiple modalities and interfaces from desktop and mobile to in-store experiences. You have excellent communication skills, are able to influence others, and work with minimal direction. Location: Austin, TX Responsibilities Distill project goals and research questions into well thought-out research plans. Method determination – ability to identify the best method or mix of methods based on research questions, timeline and resourcing. Evaluative research – assessing our existing product ecosystem with an eye for incremental improvements and refinements. Generative research – assessing gaps in our customer journey that would benefit the customer and how they engage with our offerings. Collaboration on interdisciplinary teams – strong cross-functional communication skills and comfortable working with design, product, and technology in order to actualize the recommended changes. Communication through documentation – Perform quick (but thorough) analysis and translate into clear, beautiful, and insightful presentations of research findings. Leading workshops and stakeholder meetings – ability to listen and incorporate feedback from colleagues in a workshop environment. Ownership of key research supplier relationships, including general account management and serving as the liaison between supplier and team members utilizing research platforms. Desired Skills and Experience 5+ years of experience in product and/or UX research BA/BS degree or equivalent practical experience End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) Experience with usability testing and evaluative research as well as generative research methodologies, including expertise in digital product development Facilitation for decision making and prioritization Conversant in complex & emerging technologies Understanding of agile design and development practices UX-centered systems thinking for complex organizations Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization The ability to manage ambiguity, work autonomously, and multi-task in an agile environment A portfolio that exhibits how past research experiences contributed to successful feature/product development is strongly encouraged, but not required Sense of humor is a must . At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

  • Principal UX Researcher

    1 month ago

    Austin, Texas, United States Whole Foods Market Full time

    Job Title: Principal UX ResearcherWe are seeking a highly skilled Principal UX Researcher to join our team at Whole Foods Market. As a key member of our design team, you will be responsible for conducting research activities that inform our understanding of the end-to-end shopping experience.Key Responsibilities:Design and conduct research activities to...

  • Principal UX Researcher

    1 month ago

    Austin, Texas, United States Whole Foods Market Full time

    Job Title: Principal UX Researcher - Digital Product DevelopmentAbout the Role:We are seeking a highly skilled Principal UX Researcher to join our team at Whole Foods Market. As a key member of our design team, you will be responsible for designing and conducting research activities that inform our understanding of the end-to-end shopping experience.Key...

  • Senior UX Researcher

    4 weeks ago

    Austin, Texas, United States Whole Foods Market IP, L.P. Full time

    We are seeking a Senior UX Researcher to join our team in Austin, TX. This is an IC5, Individual Contributor position.We are building, evolving, and refining an ecosystem of digital and physical products to create a best-in-class retail experience that is intuitive, joyful, and innovative.This position will design and conduct research activities that inform...

  • UX Designer

    2 months ago

    Austin, United States TEKsystems Full time

    Job DescriptionJob DescriptionTop Three Skills:Requirements:• Deep understanding of user-centered design (UCD) practices and principles• Experience leading UX design for complex application interfaces• Experience with exploratory research and synthesis, concept validation, and usability testing• Fluency in prototyping across a variety of media, such...

  • Senior UX Researcher

    1 month ago

    Austin, Texas, United States BetterUp Full time

    About the RoleWe're seeking a Senior UX Researcher to join our Research and Behavioral Science (Labs) team at BetterUp. As a key member of our team, you'll play a pivotal role in driving insights that guide the development of our evolving product ecosystem.Key ResponsibilitiesLead foundational, formative, and evaluative UX research studies to ensure our...

  • Senior UX Designer

    1 month ago

    Austin, Texas, United States VMC Soft Technologies , Inc Full time

    Job Title: UI/UX DeveloperJob Summary:VMC Soft Technologies, Inc is seeking a skilled UI/UX Developer to join our team. The ideal candidate will have 8+ years of experience in designing user interfaces and experiences for software applications.Responsibilities:- Design and develop user interfaces and experiences for software applications- Collaborate with...

  • UX Designer

    4 weeks ago

    Austin, Texas, United States Blink Full time

    At Blink, we're seeking a highly skilled UX Designer to join our team as a Dashboard Specialist. As a key member of our Embedded practice, you'll collaborate with stakeholders to craft and optimize user experiences for dashboard views and target analysis. With a strong portfolio showcasing your expertise in UX design, particularly in creating dashboards and...

  • UX Researcher

    2 months ago

    Austin, United States TEKsystems Full time

    Job DescriptionJob DescriptionTop Three Skills:Requirements:Strong knowledge of qualitative and quantitative research methodologies and their applicationExperience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, usability testing, and human factors studiesExperience leading design research...

  • Senior UX Designer

    3 weeks ago

    Austin, United States Avathon Full time

    Job DescriptionJob DescriptionWho are we and why this opportunity?Avathon, Inc. delivers world-class AI solutions that allow a business to solve their most critical problems, empowering them to run a more sustainable, safer, and profitable business. Our award-winning AI solutions predict future outcomes, optimize processes, and prevent cyberattacks. We...

  • Senior UX Designer- Shopping Journey

    1 month ago

    austin, United States PTR Global Full time

    *Must have a portfolio*Must have e-commerce experienceUX will help lead the design and definition as a key contributor to UX team, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The UX team supports defining digital product strategy and providing the...

  • Senior UX Designer- Shopping Journey

    2 months ago

    Austin, United States PTR Global Full time

    *Must have a portfolio*Must have e-commerce experienceUX will help lead the design and definition as a key contributor to UX team, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The UX team supports defining digital product strategy and providing the...

  • Senior UX Designer

    1 month ago

    Austin, Texas, United States SONAR Full time

    About SonarSonar is a global company that provides solutions for responsible, secure, and high-quality code. We believe in creating a dynamic work culture that values respect, kindness, and innovation.The RoleWe are seeking a talented UX Designer to join our team. As a UX Designer at Sonar, you will be responsible for driving user-related problem discovery,...

  • UX Designer

    5 hours ago

    Austin, United States The University of Texas at Austin Full time

    Job Posting Title: UX Designer ---- Hiring Department: University Marketing and Communications ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: Texas ---- Job Details: Purpose: The University of Texas at Austin...

  • Principal Software Engineer

    8 hours ago

    Austin, United States Rapid7 Full time

    Principal Software Engineer As a Principal Software Engineer, you'll create, set and influence the technical direction of our software and architecture through direct hands-on development by designing effective, scalable architectures for their products/services' teams areas of ownership. You are an innovative, self-motivated contributor who takes on...

  • Principal Front End Developer

    1 day ago

    AUSTIN, United States Dell Full time

    Principal Front End DeveloperThe Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the...

  • Principal Front End Developer

    2 days ago

    AUSTIN, United States Dell Full time

    Principal Front End DeveloperThe Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics — all with the most advanced technologies, tools, software engineering methodologies and the...

  • Principal Gifts Writer

    7 hours ago

    Austin, United States University of Texas at Austin Full time

    Coordinates, develops, writes and edits clear, compelling, persuasive and brand-compliant proposals for principal, planned and/or corporate gifts of $1M and above. Oversees the review and approval process and delivers final products on established timelines.Supports chief development officers and other senior fundraisers by developing concepts and content...

  • Principal Engineer

    9 hours ago

    Austin, United States JumpStep Full time

    Job Description JumpStep is currently seeking a seasoned Principal Engineer with a robust background in designing and developing large-scale, cloud-based platforms. This is an individual contributor role ideal for someone who excels in a high-impact environment, enjoys deep technical challenges, and has a history of innovative problem-solving. The...

  • Senior UX Engineer

    3 weeks ago

    Austin, United States Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Opportunity athenahealth is seeking a Senior UX Engineer to join our Patient Experience team. You know that the finest user experiences are crafted through attention to every detail. You’re passionate about creating a solid...

  • Archaeological Manager 1

    4 months ago

    Austin, United States GAI Consultants Full time

    GAI Consultants, Inc. is seeking an Archaeological Manager 1 (Principal Investigator) with expertise in the southwestern United States, including Texas, New Mexico, Louisiana, and Oklahoma. You will assist the cultural resources director with providing expertise to GAI’s internal staff and clientele related to cultural resources management services while...